Words cannot describe the outstanding service and professionalism Edwin provided my family and I…read moreregarding my outside heat pump unit. The air quit blowing cold over a weekend, and after filing a service request with my home warranty service, I'm glad they assigned Oaks heating and air to service my a/c. I filed the request on a Saturday, and they were able to come out Monday afternoon (next business day)... nearly immediately in comparison to other a/c service companies that have taken DAYS to just come out and diagnose (looking at you AirMax and Service Experts). Edwin quickly diagnosed the problem, and showed up the next day with the new part to swap out. The unit worked fine for about a day and half after the replacement of the orginal fault component, but then would not turn on sometime overnight less than 48 hours later. Edwin came the the following evening and found out another part that was on it's last legs and replaced it. it's been about 24hours now since he made the additional repair and my unit cools (and sounds) much better than in the past!!! Important things to note: There was excellent communication with Gary, who called me to schedule the service appointments, notify me when I can expect the technician and get a sense of what was going on with my outside unit before they came out ot look at it. Very professional, friendly and welcoming attitude over the phone. Edwin, the technician was extremely helpful, knowledgable, and professional. Was quick to diagnose the issue. Truly went above and beyond and explained to me how my heat pump worked (I had no idea besides the basics) in details I could understand. He called me well in advance to let me know he was on his way, and sure enough arrived on time as promised. Lastly, He showed up past normal business hours (around 6:00pm) and did not rush when making repairs to my a/c. He was also bilingual (Spanish) which was helpful for me. Most other companies wont allow their techs to work past a certain hour, and if they do they may charge a "on-call" fee and, from previous experience just rush and half way job since they're trying to hurry up and get home. Now, I understand an "emergency" fee (such as a tech coming out during a weekend or holiday), but again, the work performed was just truly exceptional and exemplary. All in all... they set the bar for what other a/c companies need to be like, and NOT just guess, overprice, oversell, and underdeliver with something as critical as air conditioning, especially in the brutal 100 degree Texas heat. Oaks Heating and Air truly are the real deal, and I am glad they were able to rectify everything before the 4th of July weekend. I will only do business with them for my routine maintenance and warranty repairs, as other companies cannot hold a candle and are not on the same level/caliber as these guys!

Professional, worked with us for payment and installation, tidy, educated us on how to properly…read moremaintain our unit.

Mike arrived on time and performed a very thorough maintenance service to my indoor air handler and…read moreoutdoor compressor. HisHis integrity for doing quality work was recognizable in comparison to similar work that I've had done in the past. This company was recommended to me and I would highly recommend them to others.

David Robinson with D & S electric was very good with our lighting install and computer cabling…read more David went above and beyond accommodating my late hours that were required to continue my business operations. When our project was finished I was very impressed with the results that we had. I would trust D & S with my home or business and will do so in the future.

I had needed an A/C tune-up since the summer season began to make sure nothing was wrong with my…read moreunit before the weather gets too demanding. I normally have used other companies in the past to do so, but I received a mailer with coupons from Hendrick Heat and Air and noticed that they were running a tune-up special for $49.95. I thought I would give them a chance since it was a great price for a tune-up plus it included an air filter change. Nathaniel showed up and performed the tune-up but also checked every vent in the house to see how well the airflow was, noticing that there was an issue with several of the vents having weaker output. I had told him about my bedroom vents not having much airflow coming out from them for well over a year, to which he insisted on checking out the ductwork under the crawlspace. He found where a duct had been completely disconnected from the main unit and tried to reattach it for significantly better airflow but said he could not secure it properly without the necessary support. The next day I received a quote to have it reconnected which was a very reasonable price and much lower than what had been estimated. Hendrick was very prompt in scheduling an appointment to have it fixed within the next day. They sent Elliott and Brent to reattach the duct and had it fixed within the hour. The airflow is 100% better in my bedroom and the willingness of the technicians to go under the crawlspace is what made the difference between them and other companies, who have previously told me that I would have to schedule another service request for them to examine any ductwork. The techs at Hendrick were helpful, friendly, efficient, and told me about any issues that could arise with the system. My unit is at the 12 year mark but it is still running well, but if the duct had not been reconnected than it likely could have caused the system to have had much more expensive issues by continuing to work overtime to compensate for the duct leaking airflow. There were no extra charges or hidden fees for work performed and the tune-up price and original quote to fix the duct were all honored. I would definitely consider Hendrick again based on this experience for any issues or for another tune-up.

I called five different AC companies. The only one would give me a price of their Freon was this…read morecompany here and they had a real person answer the phone other than all the other companies had AI generated. I like that I would use this company. They did a good job very upfront about everything cost, and what the problems are..

We recently worked with American Home Pros, on an HVAC replacement. My husband and I are very…read moresatisfied with the work done. Throughout the process, the team was professional, courteous , and efficient ! We were amazed by the fact that in less than 24 hours, we received quotes for multiple options to repair and or replace equipment, and job completion! Concerns we voiced were quickly acted on and satisfactorily addressed. We certainly were not looking forward to replacing equipment in our 15+ year home, but Dylan, Cody, Hunter, Caleb, and Haley were a pleasure to work with. We also have a maintenance plan with American Home Pros. It provides us with piece of mind, and we feel we are treated as VIPs!

2 stars is possibly a little under what it is, however, the not standing by their word in what the…read moreowner told me he would do, amongst the work performed (and not performed or poorly done)... I have to rate them as such. It is wild to me that there are so many awesome reviews and for me and my experience, it was a **** show from start to finish and in all reality, (literally even after POINTING one item I wanted completed after they were "finished") it still isn't finished. And I don't want them back here. I will never do business with them again. I am happy everybody else received such amazing work and treatment. Guess I deserve what I got, nuances aside. 16K and miss-drilled holes.. Thanks for what I can only imagine will be an ever worse headache later on down the road.

We hired them to run electric to a new house…read more Very professional respectful and efficient while working inside and out. Office staff is helpful and knowledgeable, pricing is reasonable.

Great response to our request. Polite service and knowledgeable guys…read more On my permanent list noe

Our estimate was thorough and came with recommendations. We're going to do more work in stages,…read moresuch as lightning protection for the house. Work was done the next day! We had them install 220 for a new Jacuzzi and an emergency shut off. The price was right and the work was quality!

Enrique and Brett installed dimmer switches, a new outlet and a TV outside. They did exactly what…read morethey promised and everything looks great. Would highly recommend them to anyone in need of light fixture work, TV installation and outlet installation.

Bought new heating and aircond system in 4/2016. It came with two year maint agreement then I paid…read morefor more years.Bottom line--I got screwed! I called about maintence (semi-annual check) and was told they were no longer in buisiness! Didnt get my maint agreement money back either. Moved over to Airco (great team just a bit costly) . Here it is June 2023--my AC has been out three days and Airco cant come until tomorrow--and will charge for the visit. Wortman agreement said they covered me for ten years but now I am sweating my butt off and having to pay another vendor to fix it. If I could have found them when they shut me out--I would have sued them for breach of contract. Instead I have to find another vendor to service Wortman's equipment. Be really careful if you ever find them and try to do business with them

These amateurs came to my house, cut a hole in my wall, blew fuses and then told me that we had a…read morebad control board which would cost around 400. The electrician who came later that day said no issues with control board or fuses. The issue was at the outside unit. These crooks charged me more to NOT fix the problem than Air Assurance did to fix it!! Avoid these people if you don't want to be scammed.