Dr. Stephen Hinton is a great eye doctor! He gave me a really thorough eye exam, with helpful…read morefeedback about the OTC eye drops I erroneously purchased. Renee at the front desk signed me in without any problems. Immediately I was ushered in by Becky for some initial screening of my glasses and medical information. Next came Dr. Hinton who began the eye exam, then came time to screen me for Glaucoma. He explains everything to you. This was followed by the dilation of my eyes for a more in depth exam. The office (one of three locations; others are in Topeka & Manhattan) here in Lawrence, KS, is new and very nice. The bathroom was so clean, very spacious and nicely decorated - nothing over the top yet it has clean lines and I loved the floor. The Ladies room has two (2) stalls, too! For THE BEST eye care ~ these are the best doctors in Kansas!!

His staff are very nice and took good care of me! Dr. Hickman removed my right eye cataract and…read morenext week will remove the cataract on the left eye. My astigmatism in my right eye has already improved to half of what it was in just one week. Looking forward to being able to see better in both eyes. His office staff is friendly and very helpful.

Dr. Herretes at Sabates is really good. Dr. Herretes who is doing everything possible to treat my…read morecornea after the surgeon at Discover Vision caused cornea injury. Discover Vision totally ignored all of my symptoms and reports of severe light sensitivity and pain after their cataract surgery. They provided negligent care with intense UV light treatments. I am thankful for Dr. Herretes who is trying to fix this injury without another eye surgery!

Although the office was busy, as most are, I felt well taken care of and I was kept informed Both…read morestaff and doctors were kind and compassionate. Highly recommend!!

I had shingles in my eye and they were a very nice place to deal with. I would go back.read more

Very unprofessional. Doctors rush through appointments. I asked who operated on me and they told…read moreme the name of the wrong doctor. I was told that my cataract surgery would heal in just a few days. it took over 4 months to heal. My right eye was painful and blurry with severe halos.The service was so bad that I chose another ophthalmologist.

April 12, 2022, Dr. Michael Chappell, with the Moyes Eye Center in Lee's Summit, performed what…read moreshould have been a routine removal of a chalazion on my eyelid. However, when he attempted to inject lidocaine into my eyelid before the procedure, he injected the lidocaine into my left eye. The lidocaine included ingredients toxic to my eye, leading to excruciating pain, permanent eye damage, and disfigurement. As you can see by the attached picture, my eye is permanently disfigured. I was only 34 years old at the time of the incident, and it has caused immeasurable distress in my life. To make things worse, neither Dr. Chappell nor his employer, Moyes Eye Center, have taken any responsibility for their actions, despite Dr. Chappell admitting this under oath during his deposition: Q. Are you aware that one of the allegations in this case is that you inadvertently injected Lidocaine into her eye? A. Yes. Q. Are you able to rule out that that occurred during the procedure? ** A. I cannot rule it out. ** A. There's a number of possible causes for her postoperative post-procedure course. Q. And I know you went through some of them with me, but my question for you is are you aware if the doctors at Moyes who were -- who saw Ms. Dehnert in 2022, if you all were able to reach a consensus about the cause of her postoperative issues? A. Through many discussions and many evaluations, we have possible intraocular injection of medication as the most likely cause, with a number of other possible causes. I have been forced to hire an attorney and this matter remains unresolved, with Dr. Chappell denying my claims and offering me no compensation for my injuries. I am a single mom to a young daughter, which makes the emotional and financial stress of this incident even worse.

Moyes Eye Center: I first went to Moyes in July for my yearly eye exam. I saw Dr. Stockwell. She…read morewas absolutely wonderful. She took the time explain what was going on with my eyes, answer my questions, and make recommendations. I later had a consultation with Dr. Kam, who was also amazing to work with. He was pleasant, thorough, and explained my need for cataract surgery. Everyone at Moyse was friendly, supportive, and professional. I highly recommend this business.

Very professional help for eye condition Dr Megan was very thorough and helpful…read more I would recommend that you contact them for eye care

In late 2023 an ophthalmologist told me that I had cataracts in both eyes, both needed astigmatism…read morecorrection and that Medicare does not pay for that portion of cataract surgery. Since I have a secondary wraparound type health insurance plan, that pays my deductibles, co-pays, & co-insurance, I contacted my insurer to see if they would reimburse me for this expense. They told me that even though this procedure was not a covered expense by Medicare, they would reimburse me for any out-of-pocket expenses for low-astigmatism correction portion of each surgery, if and only if, they received Medicare MSN denials for this expense. I began to keep a log including dates, of each conversation with my secondary insurer, KC Eye Clinic and eventually with Medicare. In 2024 I contacted the manager of KC Eye Clinic billing dept. She told me that if their eye surgeons recommended that procedure, she would file claims to Medicare in order for me to receive such Medicare denials. So, I met with a KC Eye Clinic surgeon and did have cataract surgeries with low-astigmatism correction. I paid them $1,500 out-of-pocket for that portion of each surgery. I continued to contact my secondary insurer to verify that they would reimburse me for these out-of-pocket expenses. In fact, I contacted them seven more times in late 2024 and 2025 to verify that yes, I would be reimbursed, under their "coordination of benefits" rules. After I received Medicare MSN's that showed "information requested was not received", I contacted KC Eye Clinic billing mgr. about this additional information that Medicare needed. Each time, on 10/9/24, 11/12/24, 7/29/25, 8/25/25,9/4/25, and in person on 9/5/25. I increasingly determined that I was being very much misled about her efforts to give corrected information to Medicare. On 9/5/25 when I met in-person, she did not even want to look at my Medicare MSNs to see or acknowledge that Medicare had asked for additional information for months. I contacted Medicare four times and was told each time that they could not process my claims correctly without additional documentation from KC Eye Clinic and that any corrected claim must be filed within one year of the date of service (timely filing). And that all the provider needed to do was to contact the Medicare Provider line, authenticate the call and ask for a two-digit "modifier" to correct each of my claims. On 9/12/25 I spoke with the practice manager at KC Eye Clinic and told him that if I missed timely filing with Medicare, I would certainly give KC Eye Clinic a negative google review. He sent a couple of creepy emails. The following are excerpts: "You might see me being unprepared or inexperienced, but all the authentication numbers are right in front of me and, again, they are on the Medicare document that they sent. I can feel them smiling on the other end because if I can't authenticate, they don't have to talk to me." And also, for me to get reimbursed by my insurance company is "like, breath underwater or flap your arms and fly across the room and we'll send you $3,000." The practice manager told me that they sent corrected claims to Medicare with the correct two-digit modifier. However, weeks later when I contacted Medicare about this, the rep told me she and even a second rep looked and no such correction was ever filed. Also, even if it was filed that I likely missed timely filing by two weeks! It appears that in spite of my best efforts and those of my secondary insurer to get my Medicare claims processed correctly, I will not be reimbursed by my secondary insurer, because I am unable to provide them with proper Medicare denials. I have clearly never run across anyone in the medical profession as obstinate and unhelpful as the manager of the billing department at KC Eye Clinic. I think that all along the manager of the billing dept. and later the practice manager at KC Eye Clinic felt that I considered myself special for simply asking them to file corrected claims. That should be their job!

Dr. Roland Sabates, MD is always so pleasant and takes care of his patients. I see him once a year…read moreand he makes sure to do a thorough evaluation and check-up. I would HIGHLY recommend anyone to visit this location. Any doctor will take great care of you!

So happy they were open on Saturday. I am from out of town and not a regular patient. They were…read moreable to get me in with a short wait. Great experience from the check in. Physician Assistant and Dr super nice and thorough. Definitely recommend Ottawa Family Physicians!!!!

Dr. Ellen Sinclair is by far a very professional and compassionate family practice doctor! I am a…read morenew patient as of 2020. I had to change doctors after being with my previous doctor for over 20 year due to insurance changes, and was very apprehensive to start over. Dr. Sinclair listened to all my concerns and was very thorough in helping me find answers to my medical issues. I had several tests and she went way over and above by calling me personally with results to put my mind at ease. One particular test was done and results came in on a Friday. She took the time to personally call me that afternoon with the results so I wouldn't have to worry about them through the weekend. I highly recommend her!!