His staff are very nice and took good care of me! Dr. Hickman removed my right eye cataract and…read morenext week will remove the cataract on the left eye. My astigmatism in my right eye has already improved to half of what it was in just one week. Looking forward to being able to see better in both eyes. His office staff is friendly and very helpful.

I went to their sale today and they expected me to wait in their parking lot for 30+ minutes before…read morebeing admitted to see items. Parking lot had one customer car in that I could see, but the person on the phone said there were four people ahead of me. Really? you couldn't accommodate one more, or get me in before 30 minutes? You really can't expect customers to put up with this nonsense, especially when many people have had their vaccinations (I have had mine). This is the second time I have had this experience here. I have been coming to LFV for over 20 years, but I am done with being treated like I work for you, rather than the other way around.

I brought my unvaccinated child to his visit at Lawrence Family Vision Clinic. In the middle of the…read moreDelta variant. Everyone was wearing masks, except the doctor. No mask, nor face shield or whatever. She told us we could also take our masks off, if we liked that. We'll never come back again. Period.

By far the most incompetent staff that I have ever encountered at any business in my entire life…read more DO. NOT. GO HERE! First off, I very rarely take the time write bad reviews. I am not some "Karen" who goes around searching for things to get offended at. I have simply had so many consistently terrible experiences as a visitor here that I want to warn you so I can spare you the agony of dealing with these people. Without fail, every time I've come here, the staff has made some sort of MAJOR mistake that has inconvenienced me, wasted my time, caused me frustration, etc. Here is just a sampling of some choice highlights: 1) They ordered me the completely wrong contact lens prescription. (Then when I call to tell them about this major mistake, instead of profusely apologizing for the embarrassing mistake like you might expect, the lady on the phone instead rudely argues with me, and tells me that I'm wrong, that I don't know what I'm talking about, and that that is indeed the correct prescription. So I was only even able to finally get around to getting the correct prescription ordered after I had to keep arguing with her about the matter until she finally put someone on the phone who cared enough to look into it more carefully. Not exactly the ideal customer service experience.) 2) They gave me the wrong "lookup code" (or whatever it's called) for a pair of glasses I liked, so I could reference it later and buy them. Instead when I looked it up online, the code they gave me was for a totally different pair of glasses. 3) After my last visit, I decided to switch to a different contact brand after discussing some eye issues I was having with the doctor. The staff at the front, when they were going to order my year's supply of contacts, was about to order the wrong brand that the doctor and I had just agreed to switch away from -- and it was only because I double-checked what brand they were ordering that I caught the mistake and didn't get stuck with a year's supply of the wrong contacts that I didn't want. 4) The previous time I had ordered contacts through them.... the contacts just never even arrived. Not sure if they got lost in transit, if they never got ordered to begin with, no clue -- but I had to get them re-ordered after several weeks of waiting. 5) After they screwed up, ordered the wrong contact prescription, then re-ordered the correct one, I called to confirm if they were there or not, they put me on hold, said they'd check, then returned and said "Nope they're not in yet." Which was strange because I was set up to get shipping tracking notifications for those contacts, and I had an email right in front of me which said they had arrived 4 days ago. I let her know about this, she checked again, and the contact lenses somehow magically appeared in front of her after she had just told me they weren't there. 6) As a bonus, one of their employees who works in the key customer-facing position (ie the lady at the desk, answering the phones, etc) is consistently very rude as well. She'll be rude on the phone, she'll be rude in person, she'll give pushback, she'll have an attitude and clearly seem annoyed with her tone and her body language when you're just asking basic questions -- it makes you want to just *run away from this place* to avoid having to deal with her. She was even loudly badmouthing some of the other customers to her coworkers while I was browsing glasses like 8 feet away and could clearly hear what she was saying -- LOL. Every single visit, without fail, the staff here will screw something up, and they'll leave you feeling frustrated. That has been my experience every single time I have come here -- and I could not more strongly recommend that you avoid this place.

I've been going to Dr Atteberry since they opened. He knows his stuff and is great with customer…read moreservice and care. He's funny and helpful and more importantly he's very receptive to you as a customer/patient. He won't let you walk out of there feeling confused or unsure. He wants you to be happy and comfortable. The office's staff is fun, happy and kind. I really appreciate how they talk with you like a friend rather than a customer. Everyone is top notch. I'm trying contacts again for the second time. The first time I had a horrible experience with a careless optometrist that didn't explain things very well. This time, however, with Dr Atteberry's help, guidance and patience everything worked out great! I left feeling confident and sure of my decision. I have no regrets! Give Dr Atteberry a try. You won't be disappointed. I mean, I don't really care for yelp but I decided to write this review because Dr Atteberry and staff made me want to.

Staff, clinic, and treatment are very well put together! However, if you are a new patient, instead…read moreof asking if you'd like to do a retinal imaging scan (which isn't typically covered by insurance), they just go ahead and do it (I've never seen their technology before). Also, unless your wallet allows otherwise, your only 'budget friendly frames' are Tom Ford or Oakley. You may walk out with samples and a coupon, you may also be offered $250 rebate via virtual visa if you order a 12 month supply of disposable contacts, only a total of $700+ out of pocket (if insurance shells out $150) and have 'single vision' no biggie. My bill was $136.20 and I didn't even purchase frames nor contacts, not even offered/given a copy of my updated prescription. I sent an email requesting an itemized receipt as well as the prescription to the address that sent a screenshot of my 6 month supply quote, we'll see if I get a reply. I wish they had a patient portal because the website is too finicky to submit a 'Contact Us' form.

Good exam but outrageous prices for glasses. I took my prescription to Target and got great glasses…read morefor a fraction of the cost.