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    Frank P Ruffino, DDS

    4.6 (7 reviews)
    Closed Closed

    Services - Frank P Ruffino, DDS

    Cavity treatment

    Dental bridges

    Crown installation

    7 More Services

    Crown cleaning

    Dental exams

    Dental implants

    Dental sealant application

    Orthodontics

    Teeth cleaning

    Tooth filling replacement or repair

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    Summit Family Dental - Husband and Wife team - Dr.'s Mark and Krista Wortman.

    Summit Family Dental

    3.5(26 reviews)
    2.5 mi

    I have nothing but high praise for Dr. Mark, Dr. Krista and the clinicians on staff that day…read more.. Especially Hanan; my dental hygienist! I must say that I have never had a clinician (dental hygienist) who was so attentive as well as thorough.. It all started with the way his patients are greeted upon arrival.. Warm friendly smiles says it all.. They let me know what my cost was right up front (with no hidden surprises).. First of all, before I arrived my mood was Somber due to the fact that I just experienced the loss of my mom.. But needless to say, I didn't have to wait for eons to see a dental hygienist, and wasn't sure of it would be.. I can honestly say, Hanan must have been sent from above.. Because she was certainly a blessing.. She was very patient, attentive and walked through the entire maintenance process.. What a joy it was to have Hanan as my dental clinician and I hope she makes Dr. Mark and Dr. Krista's family dental practice her permanent place of employment.. She is truly a wonderful asset. I can't say enough good things about Dr. Krista.. Wow, what a difference the team made.. I left there facility with my entire demeanor and attitude change.. Only due to the fact that Hanan and Dr. Krista made the difference.. What a difference between the time I came in and the time I left.. Thank You Hanan and Dr. Krista.. You guys help to make a frown into a smile.. God bless Dr. Mark, Dr. Krista and their family, friendly dental practice.. I can't thank you enough because I am still smiling.. Sincerely James & GO LIONS..

    I really wanted to like this office. I went in for a consult to get a root canal and crown done. At…read morefirst they asked me various questions regarding what was most important to me when it came to receiving dental care which I was impressed by. However, that proved to be pointless. I stated that budget was most important to me and would make or break if I were to receive certain care. My root canal procedure had to be done by a specialist at another practice which went well. After my appointment I called Summit Dental back to get a quote for the crown and set up my appointment. The gentleman told me the cost would be over $1,000 which I stated on the phone I will need to use Care Credit for that high of an amount. He said "Oh, yeah, okay." When I came in for my appointment the dental assistant taking care of me had me fill out some paperwork at the beginning of my appointment and had asked what form of payment I would be using in which I said Care Credit and she said "Okay". It wasn't until two hours later after they did most of my dental work and while I was waiting for the crown to be made that she took my card and that's when the front desk told me they don't accept Care Credit anymore. When I told them I said multiple times before my appointment started that was the form of payment I was using and no one told me that, they just said "Oh, well sorry". They refused to work with me on another option like a payment plan so I had to figure out another form of payment right then or else they wouldn't finish me crown installation which at that point was a matter of five minutes to glue it on. It felt very deceptive that they would wait until the procedure was 95% done to tell me they didn't take Care Credit even though I disclosed that was what I was going to use before and the lack of compassion and consideration to work with me on another option at that point is why I will not be returning or recommending Summit Family Dental.

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    Summit Family Dental
    Summit Family Dental
    Summit Family Dental

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    Robert Antolak, DDS - The Gentle Dentist

    Robert Antolak, DDS - The Gentle Dentist

    4.5(8 reviews)
    4.0 mi

    I have been a patient of Dr. Antolak's for 7 years now. And there is a reason why I originally…read moreseeked him out. His name. "The Gentle Dentist" I had previously had issues with a few dentists that claimed to be the same... they would take care of you, make sure you were as comfortable as possible. Well, that wasn't the case at the other places that I had tried out for being a dentist. To be frank, I have a horrific fear of going to the dentist. Why that is? I have no idea... maybe its the fact that for some reason its painful... you're vulnerable... you're trusting those other people to do what they need to do so that you can continue being able to eat and do it without having any pain in life. From my first meeting with Dr. Antolak, I knew that this was going to be a completely different experience than any other dentist office I had ever been to. He sits down with you, gets to know you, actually listens to everything that you are worried, concerned, or that you have questions about. He will explain everything in terminology that you can understand, and he does everything in his power to make sure you're comfortable. The staff themselves are amazing. They remember you, they know your personal details, but most of all they put your dental health in front of everything else... They don't suggest having work done that isn't necessary. Another key reason why I had found Dr. Antolak is that he has been trained in Sedation Dentistry. Basically it is summed up that if you have fear of going to the dentist, have had bad experiences, or have severe anxiety like myself... they can provide you with medicine that will allow you to 'sleep' through your appointment. You go in, take some medicine, get all relaxed, lay back in the chair.... and then that is it. Everything is done. I could probably sit here for a while and rave about how kind and friendly everyone at the office is, but I would say that if you are in the search for a dentist... Dr. Antolak should be at the top of your list of dentists to check out in the area.

    Missing authentic human element. Office staff is compiled of people jamming emails, text messages,…read morepasswords, logins, and iPads in your face. I get "paperless," but come on now! When I called to make an appointment for my husband and I, I told them I didn't want passwords and logins for anything. I was originally told that wouldn't be a problem. 20 minutes later, I start getting calls and texts demanding our emails. Even though, I didn't want to communicate with email I called them back with it. I still received SEVERAL phone calls and text messages about them wanting my email. It was very high pressure! Not a "gentle" experience. It was as invasive as a door to door sales that pushed their way into your front door and wouldn't leave. I called to let the office know that the new patient forms indeed required additional logins and passwords. Instead of offering an alternative solution, the rude staff said "well then this isn't for you." I guess it's the right office for you if you enjoy high pressure, constant harassing contact via EVERY form of communication without stopping and if you collect usernames and passwords. This office is the very definition and experience of why many people don't use their dental insurance.

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    Robert Antolak, DDS - The Gentle Dentist - The Gentle Dentist - Shelby Township, Michigan 48315

    The Gentle Dentist - Shelby Township, Michigan 48315

    Robert Antolak, DDS - The Gentle Dentist - Robert V. Antolak, DDS - Shelby Township, MI 48315 The Gentle Dentist

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    Robert V. Antolak, DDS - Shelby Township, MI 48315 The Gentle Dentist

    HPS Advanced Dental Care

    HPS Advanced Dental Care

    3.2(10 reviews)
    1.1 mi

    The level of courtesy and organization at this practice is nonexistent. Both of my visits here have…read morebeen incredibly frustrating. My first visit was for my son. I spent over 10 minutes on the phone as a new patient, only to show up and find out the appointment had never been saved. I was pregnant at the time, had arranged a babysitter for my other child, and completely rearranged my schedule -- but they didn't. They rescheduled, but it was still a major inconvenience. I decided to give them another chance and made an appointment back in February/March. My main concern was the X-rays, which I told Matt I did have some done at a different office within the last year. I spoke with the office manager, Matt, who put me on hold for a long time before telling me I could sign a waiver to skip them. No one mentioned needing to bring copies of my previous X-rays. Today, while I was in the chair, Sammy informed me that the X-rays needed to be sent that same day and had to have been taken within the last year. No dental office works that fast, so I was basically set up to fail. When she checked with the dentist, the dentist said she had no idea why Matt told me a waiver was possible, because the X-rays are "necessary" to determine what kind of cleaning I need. This was news to me. I asked how long the wait would be for a cleaning if I got the X-rays done now, and she said December. So I'd take X-rays in May just to wait seven months for a cleaning? What if something changes in the meantime? I rearranged my kids' schedules and drove a long way for this appointment, only to feel completely burned again. I originally chose this office for their fluoride-free and cleaner practices, but the constant inconsistencies and poor communication have made me decide to take my business elsewhere. I now have to start over with a new dentist and wait who knows how long for another appointment. Matt, I'm not sure what kind of office you're running, but this level of inconsistency is unacceptable. Sammy, a little empathy would go a long way when speaking to patients who are already stressed and trying to make things work.

    Very friendly staff and doctors! Doctors are both amazing and caring. They're great with both kids…read moreand adults!

    Photos
    HPS Advanced Dental Care
    HPS Advanced Dental Care
    HPS Advanced Dental Care

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    Frank P Ruffino, DDS - cosmeticdentists - Updated June 2026

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