I want to thank the staff for helping me take care of my mother! I appreciate how considerate and…read morecompassionate they are with my mother. I especially like to give a great Thank You to Tamika in HR. That is her role but she goes above and beyond the call of duty. This transition for me and my family has been very difficult. When I walk through the doors she always offers a sense of peace. I am grateful that she assist me with my request and make sure that it is done. I know that nursing homes usually have a hard reputation of challenges but this has been the 1st time I can be thankful for the support especially from Harmony! Thanks to the receptionist, nurses, nurse assistant, social services, nutrition, cleaning staff and top A1 therapy team!!!!!

Staff is very nice to my mom . The place is clean, smells good, nurses are attentive, therapists do…read morea good job.

I have been a short-term resident of this facility, and I have family members who have been…read moreresidents there as well. My personal experience, as well as the experiences of my family members at this facility has been very positive. The facility's Administration has an open door policy and has been willing to listen to issues or concerns I had or my family members had, and then quickly addressed them. Staff members, from Nurses, to CNAs, to Housekeepers and Maintenance have been highly responsive and attentive, and the facility is kept very clean. The facility also has an excellent Physical and Occupational Therapy staff who really go out of their way to work with the residents who receive therapy. I would give this facility a 5 star rating except they need to improve the food menu, and improve the resident call-button response time.

please, please if you have to leave your family in this institution please check on your people…read more Don't just put them there thinking that the staff is caring for your family member for my experience. These people always have a bad day everybody from the to the CNA's to the receptionist asshole in the phone to the housekeeping gentleman that's keeping the place clean. They all seem to be having a bad day every time I visit this facility. It's just weird y'all even if underpaid location when you people find something else to do

My family and I moved my 85 yro mom and dad into The Pointe three months ago. The type and quality…read moreof care has been very good. Medications are delivered to both in an accurate and timely manner. The facility is kept clean although some hall odors are sometimes unavoidable. The maintenance, cafeteria, office, LPNs and management staffs have been incredibly courteous and responsive. While I was not personally impressed by the meals, my mom and dad are both happy with the food. They also enjoy the daily, weekly and monthly organized activities. Thus far, my parents have very much enjoyed their time at The Pointe!

I am the Director of Life Enrichment at The Pointe at Kilpatrick. I love the residents here and…read moreenjoy working to make their lives just a little more joyful. The staff is great to work with as well. I would happily have any member of my family live here as I know they would be well taken care of.

Stephanie, Shannon, Katie ,Tonya and Lindsey are the best at what they do ! I've been a part of the…read morecommunity longer than anyone. I'm not taking anything away from anyone else commended for their dedication, efforts , work ethic , care and dignity that they give to each and every resident of Grace Point Place . I want to give them their flowers while they are still here. I'm here to celebrate these ladies they are/were the best that Grace has ever had. Kuddo's Ladies . Thank you from not only me but others as well. Job well done

After working with the staff at Grace Point Place, it is clear that they do everything they can to…read morecreate a positive and caring environment. The staff seems to have a wonderful understanding on how to fulfill the needs of those struggling with dementia. Management has also been really responsive. The few times I've had some feedback and constructive criticism, they have listened to me, taken me seriously, and fixed the problem right away. I have been very impressed with this facility.

I recently had home healthcare services after hip replacement therapy. My physical therapist,…read moreJill, was amazing. She was very positive, and explained everything in detail, in addition to the reasons why I should be doing what she was recommending and how it would benefit my post-surgery recovery. She was very communicative, letting me know each day what time she would arrive, and she also had a wonderful sense of humor, which I loved! Thank you for a wonderful experience, Jill - I appreciate it greatly!

My wife recently had to use Palos Home Healthcare....speech, nursing, physical therapy and…read moreoccupational therapy. Everything was excellent, a couple of small annoyances but all in all they did their job and my wife is better then when she started.

I fell again and have been having migraines, dizziness and vertigo. I booked a flight to California…read morea few weeks ago but feared my head pain issues would be a hindrance to the trip. I saw Rehana today to figure out what's going on. I was diagnosed with post concussion syndrome and need to reschedule my trip. Due to SI joint disfunction, I've had trouble walking and getting around. I'm not sleeping well, too. She ordered a CT scan and we're going to figure out a PT program to deal with the SI joint issue. I love coming here because I always receive top notch, quality care. Rehana and other care team members are always attentive and accommodating. I can't thank them enough.

Unfortunately I do have to rate this practice one star- I wish I didn't have such a bad experience…read morethere but I wanted to let others know because I wish I looked deeper into the reviews. I want to start by saying the doctors themselves (I only saw Dr Beth) and the ultrasounds techs and phlebotomists (seriously LOVEDDD them!!) are absolutely incredible really. i have no issues with the back of house staff whatsoever it's the front of the house that's the issue. The first experience I had was in August of 2024 when I believed I was having a miscarriage, I was a new patient and they got me in for blood work to confirm. This was my second pregnancy and would've been my very first miscarriage. I called a few hours later for results and the woman on the phone was so inconsiderate and lacked so much empathy during this, she said "What exactly are you looking for?" after asking for my results and I said I had bloodwork done and was looking to see if I was having a miscarriage. She said "Um well yeah you're not pregnant anymore." I said "I had a miscarriage?" she said "You're not pregnant anymore." I was absolutely heartbroken and even though I knew this outcome could happen it still would've been nice to have had some empathy during that from someone. I ended up getting pregnant again in May of 2025 and decided to give them another shot- and now after 2 months of going there I'm going to another practice for the remainder of my pregnancy. Their payment plans are very unorthodox to where they look at your insurance and estimate your total cost through delivery and ask you to pay monthly and pay up by 32 weeks i'm assuming so they can kick you out of the practice if you haven't paid...my estimate was $764 a month. I had asked many questions about this and said "Will anything be submitted to insurance or will I have to do that myself?" "What if i lose the baby halfway through the pregnancy and at that point have already paid for half the L&D that won't happen?" and the lady responded "We just want to ensure we get paid." The billing department also called me constantly to talk to me condescendingly and in my opinion almost gave a vibe that I "can't afford this practice" it was almost like they were telling me I was too poor to stay..she asked me if I could apply to Medicaid? Not knowing my situation whatsoever. Another thing is their scheduling department. It's almost as if no one there actually knows what work the office does..everytime I call it's almost as if they're wanting to say "Why are you calling an OB office for OB appointments??" couldn't be bothered, and when they don't understand the appointment type you need, they schedule you for an ultrasound even if you don't need one. I personally think they were trying to raise my bill because they knew I was leaving. At 13 weeks pregnant, I have had 4 ultrasounds...while having a completely normal pregnancy and they cost ~$150 each. As I said, the back of house is lovely, so kind, and listens to your concerns. The way the actual business is run is disorganized, they lack empathy, and only care about money.

My father was transferred there from Loyola after he broke his neck in several spots to learn to…read morewalk again. The care he received was above what I could ever imagine. The nursing staff was so kind and patient with him. The physical therapy department took their time with him pushing when needed

Excellent from PT - OT and ST dennis deborah and MEGHAN were all fantasti -- soo glad i went to SR…read more!!

my mother came into the rehab facility while there she ended up with a swollen feet and hand. The…read morefood served is disgusting always cold at times we had no idea what or if that was a meat being served so I spent a small fortune on food. The quality of care was either really Good at times or really terrible many times I sat there and listened to patients yelling for help. For this reason I spent every day with my mother for hours because I knew I couldn't count on them I took care of her. My heart breaks for the people who is have no one

Dont send anyone you care about here..look at what they feed them. First visit I walk in and was…read moretold if it smells " dont get mad, they just cleaned the metal" (no idea what metal was cleaned or why it would smell) working on as transfer outta there as I am typing this.