Thank you Wok 'n' Grill, we arrived in Southend town centre at 4pm on a Saturday, finding a close by car park and thinking we would need no more than 2 hours to enjoy a meal at the 'Eat as much as you want' restaurant. Our timing however was out, they were changing the buffet from lunch to evening menu and would not be ready until 5pm; the waiter suggested we could grab a seat and buy drinks, but with a tired 4 year old in tow and the clock ticking in the car park we decided to sack this option completely, and headed towards a choice between Pizza Hut or Frankie & Benny's right opposite each other at the Southchurch Road/Chichester Road junction. Pizza Hut was busy, so with not a second glance we found ourselves wandering through the doors into F&B's, it was ominously empty. A waiter at the back of this voluminous eatery waved us towards picking any table we wanted. We picked a window seat looking out onto the busy road junction that is a busy shopper's route into the main High Street some 100 metres away. A fun view as it enabled us to 'people-watch'.
The menu was big physically but had ample choices on it to make you think about what you really wanted, one of those where you could have three options up until the waiter arrives with notebook in hand and then you know its decision time. Wife chose Lasagne Al Forno (£8.45), I chose the Chicken Amerciano Sandwich (£9.25), while my son picked from a set kiddies menu at (£3.95) a Spag Bol, drink included.
We gazed through the large windows at the shoppers heading home mixing with Southend's 'Great Unwashed', also the many idiots dicing with death at the pedestrian crossing, right outside, expecting the world to stop for them rather than waiting a few seconds for the 'Green Man'. Also noticing the restaurant was at least now half full, and indeed a couple of large parties of young teens were turning up, assumedly celebrating exam results, so there was a nice buzz about the place. I had ordered a pint of Boddingtons (£2.95) which arrived along with a medium coke for my wife priced at £1.99. I get staggered by the price of soft drinks in most places these days.
The food arrived promptly, hot, and together, (accept for my wife's side order of fries which we needed to remind the waiting staff, they were promptly delivered). My wife loved her Lasagne, my son's spag-bol was more than adequate for him along with a small bowl of veg. My Chicken Americano Sandwich was simply a large piece of very tender chicken smothered in Monterey Jack Cheese and Pepperoni slices in a sesame seed bun with a simply fantastic BBQ sauce. The fries were tasty and crispy too and ideal for dipping in the sauce.
We went for the puddings too, my eye's popping out at the listing of Mama's own Cherry Crumble, while my wife went for the East Coast Sundae a combo of everything chocolate including Maltesers, Crunchie, sauces, ice cream etc etc.. and my son the Brownie Sundae. My crumble arrived in a very small bowl with an equally small jug of custard; but appearances can be deceiving the portion was small in circumference but deep in measure and was just right to top off a very good meal.
The bill came to £39.69, and by the time we departed with 5 minutes left on the parking, the restaurant was filling even more, and we were all suitably bloated, and we passed the Wok 'n' Grill thanking them for their decision to change the buffet which directed us to Frankie & benny's in the first place.
Conclusion: I have been to Southend's F&B's a number of times since it has been in town and have mixed reviews each time. The negatives in the past have been around mainly poor service due to a busy restaurant. Today we timed it right, got great service, ate fab food and even left a tip. read more