They gave excellent care to my mother. I can't thank them enough for the care and compassion they…read moreshowed to my mother. Everybody was wonderfull, they answered all my questions with no problems any time of the day, they all went above and beyond. Highly recommend.

From the owner: At The Manor we offer something unique, special and different for our residents to create a caring…read morehome environment. We treat everyone - residents and their families - like respected customers, providing the hospitality they deserve in a professional health care setting. We practice within a hospitality services model to assure that customer service standards are consistently met. Our staff receives ongoing training that allows us to maintain our service standards goal of hospitality within a medical model. We do more than meet the needs of our residents - we anticipate and exceed them. Our residents are assured an excellent care & service experience at the Manor. We provide a wide range of services including short-term rehabilitation therapy following hospitalization, long-term stays when living at home is not practical, and residential care for those with higher independence and in need of limited assistance. With local physicians and an acute care hospital located on the same campus, residents and families are assured that immediate care needs will be addressed.

My grandfather has been a resident at Manoir du Vieux Canal for a couple of years now. Every time I…read morecome to visit, he tells me how much he loves being there. The location is so convenient because all the stores and facilities are near the residence and it's close by the water. My grandpa loves the view he has from his room! The cost of living in this community is reasonable considering the beautiful location and A+ service. He enjoys the socializing outdoor activities as well as the organized activity made by the staff. The activity staff also goes out of their way to personally come to his room and remind him of the daily activities as he has memories issue. They really offer top notch service when it comes to adapting his needs. The management is extremely friendly and caring. Anytime my father leaves a message for the administrator, he always receives a prompt response and the matters are resolved immediately. We are so glad to have found this place for my grandpa where he is so well taken care of. Finally, i've noticed that the owner always make sure that the manoir is well maintained. Any issues related to plumbing, elevator and such are quickly fixed. I'd give it 6 stars on 5 if i could!

From the owner: Résidence de retraite pour personnes autonomes à Salaberry-de-Valleyfield. Près du parc…read moreDelpha-Sauvé, le Manoir du Vieux Canal bénéficie d'un emplacement privilégié dans un quartier offrant toutes les commodités, en termes de commerces et de transports.

I am well cared for here Staff is very very friendly For people who need care for I highly…read morerecommend this place to you

This place is a godsend. The staff is kind and helpful, the facility is beautiful, and I could not…read morebe happier about our choice. My mom has a beautiful room of her own with a full bath, and has access to several beautiful common areas. The food is wonderful, and residents can make special menu requests (e.g. my mom loves cantaloupe - so they'll bring some in for her if it's not on the menu).They have activities - but no pressure to join, and outings like shopping and concerts. They offer a private pay spend down to medicare and automated billing. There's only about 20 residents there which is not as overwhelming as some places. Pets can visit (but not live there), and residents can head out with family or friends anytime they like. It's in a beautiful country atmosphere but 10 minutes from Essex/Tafts corners, and 15 from Burlington. We've struggled with mom's expensive care for years and feel we've made the right choice with Sterling House for so many reasons.

My mother was at Sterling House for a little over three years. As any of you know who have needed…read moreto put a parent into assisted living, it's a tough thing to find a good place. I searched all over Vermont for a good fit, and I finally found it at Sterling House. The management was wonderful to work with and really made the process easier. Once my mother moved in, management and the staff were always just a phone call away to answer questions. My mother loved it there. She considered the staff her friends and was always talking about them. I never once doubted that my mother was getting amazing care in a great environment. The Sterling House is like a real home - it's small and cozy. The dining room feels like one we would have in our own home. Their rooms are quite large and have nice windows to let the sun shine in. It is the small touches that meant a lot to my mom - them making her favorite meal on her birthday, getting a Christmas stocking, things like that. For my brother and I, it was the immediate access to staff and management. If we ever had a question or concern, no matter how small, they were always great about responding. The review by Martha C is really sad to me. I have NEVER seen anyone scolded, and if she had been, my mother certainly would have told me. I also take issue with the staff not interacting with the residents, as that is not my experience at all. My brother and I visited my mother all the time. There is always staff around interacting, playing games, listening to stories, etc. The staff are very involved. My mother's room was also always clean. They do a great job coming in and helping them. In fact, my mother's room was far neater and cleaner than it ever was at home! Overall, I really can't recommend Sterling House enough. Putting a parent into assisted living was one of the hardest things I have ever done. They helped me through the whole process, and were kind and understanding. They were always there while she was a resident to answer questions. And when my mother passed, they were a shoulder to cry on and incredibly supportive. The management and staff are just wonderful. The care is great. The staff really care about the residents, which makes all the difference.

Quite awful! My father was there roughly 10 days, and needed help eating -no help…read more He did get sepsis and died a month later.