My husband took his hand me down triathlon bike to Columbus to be tuned up, they basically said it…read morewasn't worth their time to fix and to just buy a new one (~$1,000). A year later we took it to the Bike Doctor and they were so helpful, especially since we don't know too much about bikes. He quoted us what he charged us, and it was fixed when they said it would be done. They were completely upfront about what exactly needed to be done to it and we didn't fee taken advantage of one bit! Highly recommend, they're upfront and honest guys!

I took my bike in two Saturdays back to have it looked at a week before we went on vacation. I…read moreexplained to Jake that I was hoping to take it with me. Long story short, I lost track of time, and didn't call until the day before we left on vacation. He explained that they were super busy, and I understood, but reminded him politely that I was going on vacation, and I'd appreciate a quick look. He called back 2 hours later, and said it was fixed. It was a simple repair for him, a chain replacement and derailleur adjustment. I was super happy it wasn't anything major, and they got to squeeze me in and I took my bike on vacation with me. When I went back in, Jake was very nice and professional about everything. I would recommend them to anyone needing their bicycle looked at.

Heritage Cycles has helped me with multiple bikes that I own. The shop workers really go above and…read morebeyond and I am grateful they have helped me re-gain interest in cycling. The repair costs are right on target and I always feel comfortable supporting our local bike shop! Keep up the fantastic work and GOD SPEED on everyone's bike adventures! Much respect! Justin

Did a great job repairing my bike at a fair price! Tremendous service and attention to detailread more

i got someone for help they was rude and told to hurry up. this was no one in the shop, but the…read moreperson kept telling to hurry up. not going back

Stopped by yesterday to check out this newish store but they were closed. By appointment only on…read moreMonday and Tuesday. Weird. Came back today to see what it was all about. Turns out this isn't your average bike store; it's super specialized, electric bikes only. Currently the stock is pretty slim, only two brands, but more are expected down the road. They will also eventually service electric bikes. Other than a few helmets, the store didn't appear to carry anything other than bikes. From the sound of it, it might stay that way. The owner, I presume, was very friendly and helpful and answered a slew of questions about power, production, country of origin, etc. I hope they prosper. With such a slim selection, this may not be easy, but two sales a month will probably cover rent. Average price tag was $1500.

We love One Love Cafe. Last year when we saw a Turkish cafe opened up, we were ecstatic. Coming…read morefrom a balkan family, turkish style coffee is drank often. This place is great because not only does it feature amazing turkish style coffee, but the espresso drinks are also great. The borek & baklava are also amazing and very traditional tasting, would definitely recommend. Service wise, the workers are very friendly, and the ambiance is great. There is a lot of seating outside, as well as a lot of seating upstairs. Upstairs you will also find a TV and board games for entertainment.

Nothing beats a dual-purpose business. Bikes and coffee? Sign me up!! The baristas were all very…read morefriendly and the general atmosphere was welcoming. Their signature drink is Turkish coffee and it did not disappoint. I recommend getting the latte with Turkish coffee instead of espresso!!

I contacted the service department about a recall for a Honda motorcycle. I talked to Adam, who was…read moreextremely helpful and efficient. He ordered the part and contacted me when it arrived. The communication and service were excellent. Adam remembered who I was and the service by my name only. Incredible memory. Great service manager. I have been to other dealers and another ASK location, but this location will be my choice from now on. I had a brief interaction with a salesperson and talked about motorcycles. He was extremely knowledgeable and personable. When I'm in the market for a new bike, this will be the guy I buy it from. Congratulations on great service and a friendly, efficient staff. Bob W

For the record, this review is specifically about the Ask Powersports-Columbus location. This…read morefeedback comes after a direct, difficult discussion with the owner/manager of this family business to ensure there is no confusion regarding which location provided this experience. I recently had an incredibly disappointing experience that started with the service department and ended with a complete lack of leadership. When I expressed my frustration, the manager's response was effectively, "service is bad everywhere." There was no apology or "how can I help?" Instead, I was given excuses about how difficult it is to find personable technicians and why I should essentially accept a subpar experience. It's clear management is more focused on preserving "margins" than providing professional service. If good service is hard to find, I'd still rather take my business to someone who actually tries. Being content with providing a horrible customer experience is a choice, and it's one this business has made. Recommendation: Save yourself the headache and go to Pony Powersports instead. They seem to understand that protecting the bottom line shouldn't come at the expense of the person standing in front of them.

Terrible service. Snotty waitress. Gave us a portion of the order and would not remove the bogus…read morecharge. They also sneak in a 1% "guest" fee. I emailed the establishment and got no response. Expect lousy service, overpriced food and extra charges on your visit. We used to go about once a week. Nice job, Boatyard, for running off yet another regular. They won't be around in a year, and won't be missed.

TERRIBLE PLACE! WORSE PEOPLE! Unfortunately PaPa Boos was closed. So sadly we ended up here. I had…read moremy 7 year old and his dog sitting on the patio. No one ever came check on us. Went inside trying to find anyone for help with zero luck. To make matters worse 10x worse the manager finally appeared just to scream at my son and his dog. WILL NOT EVER COME HERE AGAIN. I will be brining my dog to shit here from now on tho!

I was effectively kicked out for trying to shop…read more Last Friday evening, (12/2/16) and three weeks before Christmas, at approximately 6:10pm I stopped in with my two boys, ages 10 and 7, to look at motorcycles, helmets and boots. K&C Cycle in Hebron closes at 6:30pm. This year Santa is delivering 2-wheel magic on the 25th but I still needed to size the kids up for bikes and gear. I was raised in a small business family so I regularly buy from local companies when at all possible. When we arrived at K&C Cycle there were two gentlemen chatting at the front of the store and I said: "Howdy" when we walked in. My greeting was returned with a simple "Hi" and I replied: "we're here to kill some time and look at some helmets and stuff" at which time both gentlemen looked at each other and one of them muttered "ooookayyy....". I tried to be vague so I wouldn't give my boys the idea that I was actually shopping for bikes and gear. Fifteen seconds later and after making it approximately 10' into the store, one gentleman left and the other, whom I assume now to be the owner, Ray, indicated that he was closing up and had to pull the outside bikes and quads in. Verbally, it was delivered oddly but I assumed he was letting me know that he would be in and out as we looked around. I said "okay, we're just going to be looking around" at which point he said: "it's close to closing" and non-verbally indicated that we should leave. At first I thought I was misinterpreting his cues but I quickly realized that he wanted us to leave...now. I said "so you're kicking us out?" to which he replied: "well you're the one who said you're just here to kill some time!". I replied with a simple "wow, you have got to be kidding me" and Ray again said: "hey buddy you said you were killing time!". Apparently, I did not realize that at K&C Cycles the potential customers loudly announce exactly what they will be buying when they walk in the door. I did not need to be told twice and began exiting what I thought was a motorcycle retail store. As I was walking towards the door I did explain that yes, we will leave, but that we will not ever be back, to which he replied, again and as he was walking further towards a different section of the store: "well you're the one who said you were just here to kill time". As I was exiting, I did inform him that he was a "business idiot", a remark that he did not like and after mulling it over for a second he turned quickly on his heels and with finger in air he exclaimed as he walked towards me that he was not an idiot and that he has had the displeasure of dealing with the "public" for years. I'm not proud of calling him an idiot in front of my boys and if I could take it back I would. The interaction I had with the owner of K&C Cycles in Hebron, OH was the single worst retail experience I believe I have had. My perception was, sadly, on that day, Ray was doing his best to continue to erode the American mom-n-pop shopping experience and force individuals like myself to enhance the sales numbers of the larger corporate organizations that practice decent customer service, such as not kicking you out upon arrival. Our family has now purchased two youth motorcycles and we are currently shopping for two adult off-road motorcycles and gear. -Tony

Ordered an ATV cargo box two weeks ago. Received an order conformation but after 2 weeks did not…read morereceive the box. Called 3 times before I got a real person (messages were not returned). Was told the shipping cost for this box was not within reason so they would not ship. Never received an email or phone call that there was a problem with the order. Customer no service abounds at this shop. Can't wait to have to send the credit card company a dispute claim. Avoid this place!!!

This is a decent trail access at around the midpoint of the TJ Evans Trail between Johnstown and…read moreGranville, which are the end points people usually park (and have more spots and amenities nearby). I just wanted a shorter ride today though. Be aware there are NO RESTROOMS OR PORTA POTTIES at this trailhead. There's also no paved path to the trail, you have to ride or walk your bike over grass on a slight embankment to get to it. This is a good spot if you want a shorter ride like I did, or the lots at either end are full. It's also quiet here.