Wonderful company. Great communication. Shows up on time And fixes the problems other pool…read morecompanies cannot. I've had leak problems for 3 months that no one else could fix until Scott showed up. I highly recommend this company!

I just moved to the area and was looking for someone to help with the pool maintenance as we…read moresettled in. Scott was quick to respond and came by the next day to give me an estimate. Not only did he let me know about what would be needed, he also gave me a lot insight into things that I didn't fully understand. Scott is always there when he says he will be, he goes out of his way to fix things, no matter how screwed up they are, and is a great guy overall. So happy to have found Scott, he's the man.

Professional, shows up on time, and does a great job. Can't say enough great things. Hopefully he…read morewill be the last pool service I ever hire.

Sean turned my swamp back into a pool. Very professional and definitely knows what he is doing…read more Don't be fooled by all the fancy websites out there. He is the real deal

Great experience with First Coast! I recently purchased a new house with pool equipment I was…read moreunfamiliar with as it differed from prior house. I contacted the pool installer to see if they could come give me tutorial on the equipment they installed but couldn't even get a call back. I contacted at-least 5 other pool companies for a tutorial/inspection and quote for weekly service. One told me to take pictures and come to their store (not helpful), 1 setup appointment but were no show. The other 3 wouldn't return calls or emails. First coast contacted me back within hours of my request and came out 2 days later. The owner was super friendly and explained everything to me and answered all my questions. Ended up setting up a weekly service to get pool under control. I may end up taking it over myself once I understand it more but they are so friendly I may just keep the weekly service. They have been here twice now, pool is clean, equipment is working and provide a email service report each week with photo of pool, chemical readings and summary of the chemicals added and services rendered. Highly recommend this growing company if you need pool service!!

They took our pool from a black, leaf filled catastrophe and with a lot of TLC brought it back to…read morelike. Even rescued the ole pool pump. Great work!

Blue water came out to price and describe their treatment of our new pool and system. Knowledgeable…read moreand kind. Started treatment for me when I had messed up their contract and had not even paid them yet, but they trusted me which makes me trust them more! Having a newborn and a new pool is a lot to handle and Blue Water made it easy peasy. They send a pic and statistics every time so I know where our levels are. Plus, they don't mind coming to clean when I've got the dogs running around and I'm nursing my newborn. Real people!

We have been very happy with Amenity Pool Services! We've been using them for about a year now…read more They always show up on time, are friendly and professional and do a phenomenal job. Whenever there is an issue with our pool or the equipment , they respond fast, explain everything and get the issue fixed. We love the report that we get every week after they clean our pool. Lance has been cleaning our pool for a few weeks now. He always has a smile on his face, always friendly and professional. We've been very happy with his service. We highly recommend Amenity Pool Services! They definitely deserve 5 stars

Our pool was 23 years when the marcite began to crumble. It was like sand on the bottom of the…read morepool. We finally were able to afford to have the pool redone. My husband did plenty of research, and he found Purple Heart Pools. They arrived for an estimate and fully explained everything. We decided they were the company we would hire, and they ended up being the best pool company ever! The crew always arrived on time, worked quickly and efficiently, and completed the job in way less time than we thought. Talk about meticulous work! They even regrouted the tile for us as a courtesy. They were incredibly friendly, professional, and affordable! Now, we have them coming for weekly maintenance, something we have never had before, because we want to ensure our pool stays beautiful! The first time I swam in it, I could have cried. The water was clear and blue, and the walls and floor were as smooth as glass. All in all, we highly recommend Purple Heart Pools Inc. They are the absolute best pool company in Jacksonville.

Excellent professional customer service and fast response time. Very competitive pricing I checked…read morewith a lot of different providers and they were able to meet or beat every other price. Very high-quality work completed. Highly recommended.

I was totally taken by this company..I am a widow of a husband who died of service connected ALS…read more They try to use Christianity to sell .. I had them out 3 times I recently moved into my living room and realized Jordan did not put my TV screen on properly ..I have spent a lot of money.. I wish I could post a picture where he left all the cords hanging I had the Amazon parts to hide the cords or he could have hidden it by drilling Extremely lazy person ..same with my fence just lazy .. I was taken by this company...dont do it .

No response... so much information and no response... needed help to get my water heater fix but…read morecouldn't get someone to respond at all. Not good guys

Our 25-year-old pool and Lani were showing signs of age, so we decided that this was the year for a…read moremakeover. I remembered a co-worker had his pool resurfaced, so I asked him who had done it and he told me John Castleman, and he said he was very happy with his work. John came out to assess the job and give an estimate. He was very down to earth, listened to what we wanted and made some suggestions which were very helpful. We had a row of tile across the top of our pool that we were going to either replace or just get rid of, but John said they were in real good shape and suggested we just have him regrout it, which would save us money. He gave us a very competitive quote for the work. We went with this option, and it came out looking brand new! I had mentioned that I thought the pool might have a leak. John identified two leaks, one by the skimmer and one by the pool light that hadn't worked in the last 20 plus years. No wonder it didn't work. Not only were we resurfacing the pool, but we were rescreening our Lani, as we lost a couple screen panels with the hurricane last year. I pressure washed my Lani at least once a year, but there are areas I cannot reach. Our Lani structure is white, but after 25 years, the mold in those areas looks disgusting. So, before any work got started, I called Pressure Washing Alternatives to clean the Lani structure. In a couple hours, they made the structure look brand new. Cost $225. This has nothing to do with John Castleman Pools, but I thought it might help others in my situation. Our Lani was rescreened by Jacksonville Screen Inc, another fantastic company. John worked with me to make sure the pool resurfacing was done before the Lani was rescreened. This worked out really well. We added a heat pump to our pool. John coordinated the electrician to come out to add the service to handle this and took care of all of the plumbing changes to tie in the new heat pump with our system. He also installed a working pool light and a railing by our steps, (we are getting old). The whole project took about two months from the time we first spoke to John. It would have been faster, but we had to wait on the delivery of the heat pump. I was just hoping it could get scheduled by mid-summer, so I was pretty pleased with how fast it went. John suggested even though I have a heat pump, that I get a solar cover. He said it would cut down on the evaporation but also cut down on the amount of chemicals we'd have to use. Since I put the cover on the pool, I have not had to add any water, and have only had to add one Clorine tablet a week. John was good about cleaning up, never leaving a mess. He also checks back with me from time to time, and always answers my texts when I have questions. Our pool and Lani are now better than new. We were truly blessed to have John do this job for us.

I got 3 estimates for a pool resurfacing. Castlemans was the 4th. John informed me that I didn't…read moreneed to have the pool resurfaced because it still had 3-5 years left. He told me I could have the pool acid washed to make it look nicer but it was not a necessity. I asked for quotes on a refinish and an acid wash. The quote for a refinish was less than the other 3 quotes. We went with an acid wash and also installed a salt chlorinator and a new led pool light. Work was completed early, quality of work was superior. John patiently, professionally and kindly answered all questions. My interaction with John absolutely outstanding. If you're looking for quality work from an HONEST craftsman, call John. We will be using Castlemans pool when we resurface and will probably have him redo our cool deck.