I LOVE these guys. They are down the road from my girlfriend's house and have worked on my cars for…read moreyears. When my last car bit the dust (it was an old wreck and I wasn't diligent about keeping the leaking engine filled with oil - totally my error) , they recommended a car to me that one of their clients was selling. It was a great deal and they have serviced it ever since with fine, fast, and affordable service. On the occasions my cars have broken down, because I always drive old beaters, I have them towed from NY to Glendola because I really trust these guys.

I was told by a lot of people that this place was honest, but was seriously shocked that my car…read morecame out worse then it was when I brought it in. He also charged me a crazy amount of money on top of it. For Gods sake do not go here even if you are desparate.

My relatively new car ran into a snag with the battery and I had to work with Mazda's Roadside…read moreassistance to get my car towed to the service center. Mazda collaborated with AAA and that's how Quality 1st came into play. Right from the time my towing was scheduled, an associate promptly called to inform the timing of the pick up and later when the towing driver Lucky Singh showed up, he handled the car so well and got it dropped off at the service center ahead of time. The owner was nice enough to follow up on the service to get feedback too. I'm not sure of the pricing since my car is still under Mazda's warranty but their service was spotless and professional. Highly recommended.

Quality 1st Towing helped me out tremendously. I was on my way to PA from NY and my vehicle broke…read moredown on me while driving on the NJ Turnpike and I had family with me as well. I called my insurance company but the company they provided couldn't assist me as I needed the car towed back to NY. After doing research and seeing good reviews, I decided to give Quality 1st a call. The dispatcher, Peter, who I spoke with was very professional and courteous. They were ready to send out a driver within 30 mins. Unfortunately I was not ready as I needed to have the vehicle moved away from the turnpike through Emergency Services and needed my other family members to come with another vehicle as I had to transfer my personal belongings and family safely. After informing them I was ready, they were still able to have a driver out to me within 30 mins. The driver Chris (I believe this was name, apologizes in advance), was quick and took care of things right away and carefully. He brought my car safely back to NY. I would highly recommend this company as the service was great and pricing was reasonable.

Alba Towing was quick to respond, provided excellent communication and was super efficient and…read moreprofessional to deal with. I have a 2021 Porsche Cayenne that the battery was continually dying seconds after jumping, the knowledge of the representative was extensive and he was extremely patient and polite. My car was safely loaded and towed to the dealer. I would highly recommend them.

Five stars is not enough to give to my tow driver who showed up from Alba this past weekend to tow…read moremy vehicle. Brand new Lincoln died in my garage after only three months. Alba towing showed up and spent nearly three hours at my home trying to tow the vehicle out of my garage. Not the fault of the tow driver. We could not figure out how to put my new 2022 Corsair into towing mode. Lincoln completely changed the procedure for towing emergency use and my tow driver stood patiently by my side for nearly three hours as I was on the phone with Lincoln directly as well as two of their service techs who had no clue about the changes made to the vehicle that was preventing us from getting it into a mode to be towed. The Alba driver was extremely professional but even more, very patient and understanding. At one point, when he saw we might need to use dollies to get my vehicle out of my garage and that the opening was too tight, he went and sought out smaller dollies from one of his associates and returned back to my home to finish the job. At that point, I finally found out the method for putting my car into neutral tow and he was able to get it out of my garage without the dollies. There was so much confusion and back-and-forth conversation with various representatives and service technicians with no way to figure out how to move my vehicle. Throughout it all, my tow truck driver stayed with me. He never complained once. And to take it one step further, he came back a second time to finish a job he could have done the next business day -- but he felt that he wouldn't sleep if he didn't get the job done. I can't thank Alba enough for the service and overall level of patience and professionalism that was shown to me during a very aggravating ordeal. That visit to my home took up his entire day and away from other jobs. And even after the job was done, he made certain that he sent me photos of my vehicle to show that it arrived at its towed destination without any damage. This is a first-rate towing service with a great level of care for the customer.

My car was badly damaged due to an improper hookup. A J hook was used on the left rear lower…read morecontrol arm. The back wheels were not strapped down at all. When the hitch was tightened or during transport the lower control arm and sub frame were badly damaged. I asked Kervin when he dropped off the car why he didn't strap the back wheels down. His answer was it wasn't necessary. Since he has decided not to return my calls or texts I'm leaving this review. I also have a lawyer to handle this. Shame because he was a nice guy. I would strongly recommend not using him.

Excellent service. After being broken down and stranded, Kevin returned my call promptly, arrived…read morewithin 15 minutes and transported my car to my house. He is hard working and knowledgeable.

Excellent communication, prompt service, fair pricing and very accommodating. Highly recommend to…read moreall. Thank you very much.

Responsive and very accommodating of my schedule! My car drives like it's new!…read more Thanks, Phil & guys!

Got stuck on the parkway. Our driver drove us 100 miles back home very professional and courteous…read more Definitely a company that cares about professional service was able to help us navigate AAA and got us where we needed to go. Would 100% recommend.

The man who towed my car was lovely…read more The woman who I interacted with multiple times since Thursday is one of the most rude, unprofessional people I have ever spoken to. She originally quoted me $345 after my car was towed on Thursday night. She then stated I could not drive my car off the lot and that it would be an additional $200 for them to tow it. They also gave me a contract to sign stating the storage fee was $50 per day. When I pointed out that that goes against the maximum rates they have posted, the staff person told me that was a "good catch" by me and he would fix it. I shared this with the woman who told me that it was obviously a mistake and I should get over that. When I called today after repeated negative interactions trying to find a way to get my car out of their lot, she yelled at me because I questioned their pricing scheme and asked for a price breakdown based on the Stafford Township, Ocean County, and NJAC ordinances. They have both Stafford Township and Ocean County posted in their office. She screamed that I was the one being difficult and I didn't understand how the ordinances work. She said NJ Administrative Codes do not apply to them. Then told me I could not pay over the phone, so I would have to commute two hours to allow my car to be removed. When I got there, she yelled at me again, called me difficult, and told the other worker that I wasn't understanding the ordinances that they have posted. When I pointed out the differences in the legally admissible charges and what she had quoted me since Thursday, she said that I didn't understand what she was saying. She refused to give an itemized invoice twice. She also quoted the person next to me $850 for their tow and winching without providing any invoice. I'm not sure if it is just the people who were working or if it is a pattern for the company to not provide itemized invoices to customers and scream at those who ask for a pricing breakdown, but the experience I just had was the worst customer experience I have ever had. I would also like to stress that I did not request the tow, the Stafford Township PD did, and this is how this woman acted. I work a customer service job. I understand that customers can be wrong. What I don't understand is how they took the opportunity of a car being totaled to repeatedly attempt to overcharge a customer, scream at them multiple times, and accuse them of being difficult for asking for a price description and how that pricing scheme fits into mandatory maximums as required by law. I highly recommend going to Midnite Towing. A complaint has been filed with New Jersey Division of Consumer Affairs.

Very high quality business very vo tech skills technology is up to date I did not get this person…read moremy location they found us less than 20 minutes he tracked me off my phone number that's very high tech.. he had a drone flying over top of my vehicle the drone tracked me that's very high tech

$500 to do brakes my parts Then needed rear rotors and…read morecalipers another $165 added to the $500. Then needed $ 500 more for rotors and calipers.Before I became disabled I did them many times way overcharged.