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    Fran's Boutique

    5.0 (3 reviews)
    Closed 10:00 am - 6:00 pm

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    12 years ago

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    Beauty Depot

    Beauty Depot

    2.8
    (9 reviews)
    1.5 mi

    The two women working at the cash register did something very suspect tonight when I visited the…read morestore to shop at 7:35 PM.  I was charged an extra $10.99 for an item that I did not have and did not purchase. I only realized it as I was driving away from the store.  I went back to the Beauty Depot, and I got a refund.  The reason it happened,  I was told that the previous purchased item (from another customer) was still in the cash register, making it sound like it happens a lot.  My first thought was that they were trying to steal from me, but she called it a mistake.  I agreed it could have been a mistake, but it's one that I've never experienced before and was, well, frankly, hard for me to believe. Unfortunately, calling this mistake a fraud as the reason for return on the return receipt resulted in me being called "rude" by "the manager", she has white beauty marks on her face, i didn't get her name. I would be surprised if she were really the manager, because she was very unprofessional. I told her that I plan to call the manager tomorrow, and she indicated that I could tell her my issue because she is the manager.  Well, she already knows the issue...she was standing right next to me when I made my purchase, when I came back to the store to complain about the overcharge, and she refunded the money....so, I'm not sure what she can help me with.  I'm fighting back the best way I know how, with written words. By the way, she never gave me back my original receipt, which listed the actual items I purchased.  All I have is a copy of the return item receipt....another honest mistake, I guess. Disappointed Customer

    So upset that I am just learning about this place! I absolutely love it! All the staff are so super…read morehelpful and willing to assist with patience and knowledge! I will def be making my way back soon!

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    #27 Duby Wig
    #27 Duby Wig
    Family
    Family
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    Fran's Boutique - accessories - Updated July 2026

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