I've been coming to Laura for about 10 years now and she is absolutely amazing at her job! She does…read morenot cut any corners whatsoever and is very diligent, dedicated and professional in her practice. She is also easy to get on the phone and happy to answer any and all questions. I highly recommend using her if you are in need of a CPA.

Have been going to Laura for many years for our taxes. She is very good at what she does and I…read morewould/have recommended her services to friends and family. Taxes have been completed in a timely manor and Laura has given us great advise.

I have come to income tax for the past three years to get my taxes done. Takes the stress off of…read moreme. Pat even sends me home with an envelope already with a stamp to mail ( when I owe more).

From the owner: Keep your finances in order by allowing a team of trusted professionals to help you with any…read moreconcerns you have. Income Tax Etc. in Ottawa, IL, offers individuals and businesses in LaSalle and Grundy counties the financial assistance they need for various services. Whether you need an extra hand for payroll services or bookkeeping, or you're in the market for a professional to handle your tax preparation, you can find the resources you need by working with this company. Tax season can be stressful. Trying to gather your important documents from the last year and anticipating the outcome depending on if you completed everything correctly is a waiting game that's hard to enjoy. Their team of Enrolled Agents powered by the U.S. Department of the Treasury has a deep understanding of the process and provides individuals and business owners the tools to ensure their taxes are done correctly. The resources that Income Tax Etc. provides for individuals and business owners include planning and saving for your taxes and assets. Trusting a professional to help you along the way eases the stress of tax time and helps you have a deep understanding of strategies that can help you throughout the year. As a business owner, you have a lot on your plate. From taking care of your business, yourself, and your employees, it can be highly beneficial to delegate some of your responsibilities to a professional that can get the job done...

Lets be real about what this is a home based business based out of the ground level of a house…read more When walking in the entrance is through the garage there is a narrow path way that almost makes you feel like you are trespassing. Once you get past that you sit down at one of two chairs and get your tax consulting done, with a much better return and a much better price than anyone around. Steve even does accounting for small business, he has been in the area doing this for many year. If your accounting to tough for you handle I highly recomend The Tax Stohr

From the owner: We prepare income taxes for a wide variety of clients whose needs range from simple returns to…read morecomplex, multi-state and business returns. We specializes in all types of returns, including returns for investors, farmers, landlords, tradesmen, partnerships, small businesses, and those who are self-employed. Business services include payroll taxes, sales taxes, and all other business taxes. We are committed to getting you the largest return that you are entitled to! We use state of the art income tax and accounting software to give you fast, accurate services, and all federal and state tax returns are electronically filed to ensure accuracy.

This company boosts profits by charging local residents for anywhere from 2-3 weeks/year of non…read moreservice. Keep in mind that service for high speed internet from them can cost upwards of $5 per day. Then they claim it's regular maintenance in an effort to never credit residents for that downtime despite rising costs on a yearly basis. This should be the last company you choose to do business with.

I would give ZERO stars for Mediacom. The absolute worst customer service, high cost for little…read morevalue. Zero accountability at Mediacom. The cable set-top boxes have been an absolute nightmare since April. We get a letter stating that they were going to encrypt the channels and we were required to get set-top boxes for each TV in order to continue getting cable TV. We have had recurring issues with the high definition (HD) channels not displaying properly. It has taken FOUR technicians to come out to troubleshoot these issues. We have been overall very dissatisfied with the level of customer service provided by Mediacom. It should not require me to make more than one phone call and several hours with a customer service rep only to be told they need to send out a technician. The last three technicians Cody, Matt and Anthony (who is technician #101432) have been very helpful but we have wasted countless hours with Mediacom. May 28, 2024 was supposed to be a service call regarding our HD issues, and the technician Matt thought he was setting us up with internet!! For the record we were NOT signing up for internet, we already have fiber internet through Surf! Turns out the last customer service representative who was supposed to provide me a QUOTE for bundled internet and TV had actually signed us up for new internet WITHOUT MY CONSENT. Matt had canceled the service for us. I called Mediacom and spoke with a supervisor (Stephanie), who told me she was going to access the phone conversation between me and the customer service agent who signed us up for internet. She said she was handling it. Then a week later the HD went out AGAIN. On June 5, 2024 I wasted an hour and 20 minutes on the phone from 9:30pm until 10:50pm with a customer service rep named "Mae," customer rep number 19-C, who was clueless on how to help. I asked her FOUR times to transfer me to a supervisor. She ignored my requests until she finally said there was an agent free. That person "Michelle" tried to help me and failed, and said she had to send a technician the next day. I was promised a partial credit on my next statement from both "Mae" and "Michelle" for the HD issues but they wouldn't say how much the credit was. The technician (Anthony) who arrived June 6 did some troubleshooting and said the third set-top box was never registered to our account by Mediacom. How is this the customer's fault? I emailed customer support to complain on June 16 and got a reply that was a weak apology and they stated we were issued credits. Imagine my absolute disgust when I get the paper statement in the mail today and discover the credits they issued were a whopping $5.19. Plus the "change order" ie the Mediacom rep who ordered internet without my permission was charged and then removed. I emailed customer care again to express my dissatisfaction at the $5.19 credit. They sent me another apology today 6/18 and offered to give us 7 days of credits. This is still insulting and this should be at minimum a month's service waived, but I have spent WAY too much time and energy on these people. Will be researching other TV providers, perhaps satellite is the better way to go!

Judy C is the best! RSR makes filing so easy! I have been going there for 4 years. They get to know…read moreyou.

Got home equity loan with financial plus. I had the absolute pleasure of dealing with the loan…read moremanager Jamie Hogue. Very kind and professional. He answered all questions quickly and thoroughly. Always responded promptly to all forms of communication. Made the whole process an absolute breeze. Felt like I was in safe hands the entire process. My family and I couldn't thank him enough. Will seek his help most definitely in the future

I had an unpleasant loan application process with FPCU/Ottawa. I applied for a loan and never…read moreheard back. I had to follow up multiple times to no avail until the last call when i was placed on hold for several minutes until they sicked their CEO on me yo give me the bad news. I applied for a loan with another local bank and was not only approved for that loan but have since applied for and received approval for a 2nd loan because of the exemplary payment history i have established anx jncreased credit rating. Gee, my original review of this unfair customer experience was found to be deleted.