Utah plant lovers go absolutely gaga for Freckle Farm, with their extensive offering of trendy and rare houseplants. They have many outdoor plants, trees, bushes, etc, as well, but I made my way here in late Summer, so houseplants were definitely the goal. The indoor shop is pleasant and open with limited gift items like cards, candles, and prints, plus a variety of planters, but the majority is reserved for (mostly basic) indoor plants, with many more housed in the adjoining greenhouse. I experienced some serious sticker shock when finding philodendron birkin, million hearts dischidia, and fishbone cactus (along with others) priced over $50. Look, Freckle Farm knows what is trending and are taking advantage of it, and people must be buying these sought after if overpriced beauties, but it leaves a bad taste in my mouth when I've seen the same plants elsewhere for a quarter of the cost. They also have THE plant of the moment, a pink princess philodendron, for the low, low price of $425 (insert eye roll here). Another frustration: they were recording a video for Instagram, and they are very active on Instagram, so I get it, but also, I kept jumping out of the way and missing things I wanted to look at because of it. I feel like you should pay attention to the customers in front of you, first and foremost, and it just made me feel like a nuisance. Not to mention, none of those participating in the filming bothered to say anything to me once finished. Along those same lines, even though there were several employees milling around, when I was ready to check out, I waited at the register for several minutes. Another patron even entered, stood next to me for some time, then, exasperated, said, "What? Are they really ALL busy?" On the other hand, I excitedly nabbed a personal wishlist plant: Natal Mohagany, at three feet tall and under $30, along with perfect small neon pothos and N'Joy Pothos to add to a planter. They truly have a lovely mix of goods, and I think I could forgive either the exorbitant prices or poor customer service, but not both. read more

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Love walking in to this store. It is so cute! The staff is very knowledgable and can help with any questions you might have. Ive gotten several plants from them and they've all help up great with their advice, tips and tricks they've given me. read more

I bought a large expensive pot of Gloriosum from Freckle Farm about 2-3 months ago. The service was initially pretty good. My boyfriend picked up the Gloriosum while I was out of town but I did talk to the worker asking if the Gloriosum had pests or not since my boyfriend would not be able to tell. She assured me, "no pests!" I brought the plant home and had it quarantined for a couple weeks and didn't notice anything until I saw a leaf dying off and I found aphids! I was mortified since I had never had aphids and like I said I was assured that there were no pests. I researched online what to do and I took those measures of washing off the leaves, spraying with neem oil/alcohol/hydrogen peroxide mixture, etc. I had multiple friends tell me that I should reach out to Freckle Farm to see if they would make their mistake right before leaving a bad review. I made a phone call and they requested me to send them pictures which I promptly did. They agreed that they would help me make it right by shipping lacewings and ladybugs to help mitigate the aphids. I asked if they could do a partial refund. I was okay spending the amount I did for a healthy and not infested plant. They refused. I was willing to see what would happen with the lacewings and ladybugs that they said they would send. I never heard back from Lisa for about a week even though I sent her an address to ship the bugs to. I called the following week and talked to Shannon and she said Lisa would have time to get back to me that day. It has been about two weeks and I have still yet to receive a follow up or a shipment of beneficial bugs. I did not think such a supposedly reputable company would ghost their customer like Freckle Farm has done to me. I have talked to a few plant friends in the community and they said, "Oh yeah, Freckle Farm is notorious for pests and aphids. They don't care though." I am frustrated because it is very apparent to me that they did not take me seriously and treated me poorly. While I was treating the Gloriosum with the neem oil concoction, Lisa came off as fairly condescending that they do not advise these concoctions. And that they are popular on social media and are not proven to help but cause more damage. This was frustrating because I felt like she treated me like a novice. I have experience higher end plants that I know how to care for. I have used a neem oil concoction to get rid of spider mites, mealy bugs, etc. and at this time, what was I supposed to do to get rid of the aphids? Now, my gloriosum has dropped two leaves and four more have turned yellow without a response from Freckle Farm for a few weeks. Really disappointed since this was my first experience with them. They did offer a full refund if I drove the plant back which is a round trip of 4 hours. There was little to no remorse from their staff that they gave me an infected plant that could have easily infected the rest of my 250-300+ plant collection. read more

Freckle farm is beautiful when you walk in. But man their plants are pricey. Everything there is pretty much way over priced, you can find similar to identical plants elsewhere around Logan for much cheaper. They claim to help solve your plant issues thru instagram but they just read your message and never respond back. I wouldn't waste my time and money there to be honest. read more

Today was my first time at Freckle Farms and let me tell you they were AMAZING! Kat helped us for 2 hours! She was so knowledgeable and didn't make us feel guilty for staying so long and even after they closed! The prices were amazing too! Kat was so nice to entertain the kids with water to play in since we were in the blazing heat! They also had cold water for us to drink and sunscreen. I would highly recommend them to everyone! So cute!! Go check them out!! read more

My husband and I were very impressed with the quality of the plants and purchased nine tomato plants for our garden. The prices were reasonable and the service very good. My only reason for not giving five stars was I had picked out a hanging basket the week before which should have had a sold tag on it with my name and telephone number. The basket was gone and they could not find any with my information. I had to choose another one. I was disappointed since every basket is different. I guess mistakes happen. read more

Prices are on the high side here, but they have a decent selection with some of everything. Bummer is they rarely run sales or clearances. Plants are very organized and meticulously cared for here. And the chickens running around are fun to watch. Overall it's a nice place to window shop, but I rarely pay their prices. read more

This is my favorite place to put together landscape projects. They have the best looking and best selection of trees, shrubs, and flowers. To top it off, their home decor boutique is the best in the valley and the in-house florist has a modern, romantic style that I just love. This place is a gem in Cache Valley! read more

I want to buy every item inside their store. Their home decor is gorgeously curated and reasonably priced. They gave away enormous beautiful hanging planters for free to their Instagram followers last spring. They hold regular community events like wreath-making classes and girl's night out. I live all the way in Draper and I have to stop into the store every time I'm in town. And have to fight myself not to drive 2 hours just to shop there. read more