Talk about bad!!!!! I had several of my properties with them for les than a year and they have…read moredone me wrong in many ways. First among the issues was when the switch wasted to Central Valley insurance Group. They didn't properly handle the change in homeowners insurance so I was left holding the bag because they didn't spend the proper amount of time to deal with my bank for the paperwork. There were many hours that I was forced to spend making the changes take effect because they didn't handle this very basic function correctly. If that wasn't enough, when the insurance company required additional paperwork they didn't notify me and caused me to panic in order to answer the insurance companies request. This didn't happen once but twice. Furthermore they didn't even send information to me but they didn't even send important paperwork to my property anger who handles these issues. Firing this agency is going to be a pleasure. They haven't done a decent job for me and have caused me nothing but frustration this year. Adios Muchachos!!!

I would give them zero stars if I could. They are terrible at follow through, lack basic…read moreunderstanding of business insurance needs and their customer service is deplorable. I just received a final bill- 6 MONTHS AFTER I MOVED MY POLICIES ELSEWHERE- and was given a matter of days to pay it. Don't waste your time. An online company with no dedicated rep would do a better job than this firm.

Called to request a quote for commercial insurance over 2 weeks ago. still waiting to hear from a…read moresingle person regarding my quote. Called 3 sperate times to get an update. was asked for my number all 3 times with zero return calls. wasted my time. gave me the run around.

I'm not a big fan of insurance companies, but Chavez insurance made it a very good experience…read more Would definitely recommend them

I recently sold my car and did a transfer of title at the Visalia office. It was fast and easy…read more Everyone that works at Visalia AAA is so nice & helpful.

Love getting my tags here, staff is always super nice and helpful. We have car insurance here and…read morehave gotten a travel agent once through here as well. Unfortunately for us being members for around 10 years, it was said our insurance would drop but unfortunately it has done the opposite. Hopefully it will drop again soon.

Did not finish addressing any of my issues and didn't listen to me. Then decided to not help me…read moreany more and gave his farewell. If he didn't know the answer, just say you don't know and that would of been fine instead of giving me the same text book answer over and over.

Eduardo Gallardo went above and beyond to assist me with an important health insurance matter! I…read morehave been dealing with this for three months and he took care of it for me with patience, clarity and professionalism. Yes I was on hold for 5 minutes but who cares? After three months of runaround from others he GOT IT DONE. Thank you Eduardo! I highly recommend this office!

I have worked with Manuel Martinez for years! Always upfront always honest. I only have good things…read moreto say. Call them and see for your self!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Visalia, CA area since 2020, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0G26623

For the past few times that I have gone, I have never been met with no enthusiasm or lack of…read moreinterest. It has always been so welcoming and Mariah never fails to liven up the atmosphere, along keeping things quick and professional. Every staff/agent has been extremely welcoming and are always willing to sort out any questions or requests!

I had issues with getting roadside service and called my agents office and Bernice was my hero. She…read morecalled and had a tow truck come right out and cleared up the issue super fast. The ladies in this office are amazing and always take care of me. I can not say enough good things about nate wingers office, so thank you very much!

Needed very urgent auto insurance, Guillen from Allstate gave me a free online quote that not only…read morebeat the surrounding prices but also was available to purchase online. Amazing service!

I would DEFINITELY RECOMMEND this place to everyone!!!…read moreMichelle Gonzales is VERY professional and gives EXCELLENT customer service!!! I have been with Allstate for over 10 years!! I'm VERY pleased with the service I have received from her!!! She always has an answer and knows what she's doing!!! She is a person that you can TRUST with all your insurance needs!!!

Tom has my Home and Auto bundled together, for Amazing pricing. Also, Tom Always answers my Texts &…read morePhone calls immediately! ...Customer Service? The BEST...Small Town personable service with Corporate Expertise! Highly Recommend! Give Tom a Call for the best personal, customer service around! Thank you Tom! 5

I've been with them for many years! A friend of my actually referred them to me and she's been with…read morethem longer than i have! They work so hard to get you the best policy at a reasonable price. Customer service is always top notch! Highly recommend this insurance agency!