Helped my son shop for insurance as a fairly new driver and Anthony Castillo was very professional…read moreand patient with us. He got us such a great deal, that I even switched my insurance with Freeway. He made the process easy. Definitely ask for Anthony Castillo when asking for a quote! Thank you!

I am really grateful for the attention provided. In this insurance intermediary company, Miss…read moreSophia Cruz attended to me and you really feel the comfort of being attended by her, she is very friendly and patient, she also clarifies any doubts you have. If you want to have good service, good prices and excellent communication to hire insurance, go with them. (thank you very much, Miss Sophia Cruz)

I recoment this place ... Great service …read more... Nice service Thanks Miss Reina For youre help .

This I the WORST insurance company ever!!!! AVOID AVOID AVOID!!!…read moreSo my car right side mirror was hit taken off, not my fault noted it to insurance the next day, didn't get any call back or did the insurance make any effort to contact me, I call back a day later they stated it was my fault when they never came the see the car. They put me at fault based on the words of the opposing party even though I have physical evidence & eye witnesses . So I decide screw it they are not going to help me so its time to get the car fixed, I take the car leave it there at there designated bodyshop for about a week I decide to call to follow up because I get no updates or anything like usual, then I get told by the car fixers that the insurance company hasn't went to look at the car yet, I call my car insurance to see what's going on to find out that they were unaware that my vehicle was there. This insurance is a joke, they are unprofessional & don't care about there clients. All the employee's in the office are RUDE COMBATIVE. The lack of communication is horrendous Cant believe such a business exists! Would avoid at all costs. I will freely contact anyone who has questions about this insurance location.

Sheyla has been so helpful to me and my family for years. But just the other day she has helped us…read moreso much with my mothers car and my car all within two weeks we ran into some issues and she was great and quick to respond I don't think I can deal with anyone else thank you Sheyla and god bless. Form my family

I have been insured with Allstate thru this agancy for 15 years now and never had any problems…read more Great customer service, always got my questions answered in a timely manner (even on weekends via email). I am in a process of getting a new car and their employee Sejla has been wonderfull going over several options including GAP Insurance. Thank you guys for always being there for me with my car and home insurance. Thank you for remembering my birthday and sending me birthday card every year. YOU GUYS ROCK!!!

Tania Richardson has been my families Statefarm Insurance agent for about 20 Years. You do not…read morestick with someone in this industry for that long if they're not the best. Her and her team are amazing. They're very knowledgeable and have grown to be almost like family. They're always a phone call or text away and have been such a blessing to our family. Sean! Sean is the best! Sean is very kind and amazing with communication. He's very helpful and patient with my elderly parents. They truly are the best representation of what statefarm is. If you're looking to get insured, please give them a call. You'll never have agents as good as them. Over the years they've assisted us with numerous claims including car insurance claims, and a life insurance policy. Their help made these difficult situations easier to navigate. God Bless Tania & Sean. Richardson Statefarm, simply the best.

My motorcycle was recently stolen and everyone on the team not only worked hard to ensure I got my…read moreclaim settled , they were also compassionate. Even outside of this office, every agent and investigator I spoke with at loss prevention cared. They found solutions to handle obstacles and quickly responded to all questions. It made my loss bearable. Thank you agents and Company.

Been with them for years now. Last year i bought a new car and again got my insurance from them…read more All of a sudden after 3 months of autopaying the insurance, it just stopped. I went back right away to ask why and how to fix it. I was told to close the current policy and open a new one. I paid another broker's fee fyi and was told all is good and the agent will take care of everything. A couple weeks after, i received a mail from the insurance to close the old policy so i contacted them to do it. I thought everything was done but a couple months ago i received a letter from a debt collector and kept receiving calls. It was during Christmas time so i was on vacation so i was just calling and texting my agent even the first agent who helped me with the first policy. He said he will let the current agent know and to call me back. No one did. I had to call freeway insurance main office but i was told just to contact my agent or call the insurance directly. But even them was a pain in the butt. They wanted me to email my old and current policy so they can adjust it and i can forget about the debt. No response even, it's been almost a month now. Long story short, i paid the debt instead of ruining my credit. Never again with any freeway insurance company. Rather get insurance directly no more broker.

Alberto Solorio was amazing he was very knowledgeable about all the questions I needed he was an…read moreexcellent help and I really appreciate all of his help I will definitely recommend Alberto to all my family and friends and colleagues

Holy cow!!! Run away as fast as humanly possible! Between my husband and I, we've been her client…read morefor well over 20 years and she's DIFFICULT and NOT HELPFUL at all. Only times I've gotten a call back are when I threatened to change agents. Seriously, you've been warned!

In today's world of reviews, business live and die by those reviews, many are truthful but many are…read morealso unjust. As a consumer I always try to be fair and open minded in evaluating those reviews and look for a pattern in them, positive or negative. Those patterns are what I make my decision on wether to purchase a product or to utilize a service. Unfortunately in this case I have to also add a negative review, very similar to what other reviewers have written about there personal experience. I have been a loyal customer of this agent for 20 years insuring all of my vehicles and boats with them and have recommend countless clients to this particular agent. As others have stated, this was a top notch agency when the previous manager Janet was running the office, so organized and offered TOP customer service. Sadly Janet retired a few years ago and since then this agency has gone from a stellar agency provided outstanding customer service to the bottom of the barrel. They are extremely disorganized, making mistakes with your account, costing you significant money, un helpful in rectifying those mistakes and worst of all deceitful as when they make a mistake, such as not canceling a policy when requested by the client, they tell you one story one day about what happened and what they are going to do to rectify the situation and then another story another day when the situation isn't rectified and they didn't follow through with what was promised. I always believe that the failures of a business starts from the top down so when I tried to bring those failures of the individual agents to Pamela Murray the owner of the agency she gets extremely defensive to the point she actually accused myself, the customer of lying about the situation, awful way of treating any customer let alone one of 20 years. I cannot say enough good things about State Farm as a company, I will continue to keep my insurance with them but I am changing agencies and I strongly suggest that you do your own homework and find an agent other then Pamela Murray.

Peggy Aguilar in Stan Tolesnikov's office provides the kind of professionalism, exemplary customer…read moreservice, and reliability that you wish for in an insurance agent. Peggy helped us with a complicated claims issue after our parked car was hit by an underinsured motorist, and she has continued to provide us with above and beyond customer service and good counsel ever since. We actually moved our business from another State Farm office just so that we could work with Peggy on our policies moving forward. She is the best of the best. Thank you Peggy!

Excellent customer service and support. In addition to home, auto insurance, recently added life. A…read moreclient for 25 plus years. It's not easy to find a rep that follows through on what is agreed upon when agreed upon.

Bless was amazing and very helpful! Thank you so much! Fast and easy! Definitely recommend.read more

Ive had an excellent experience with Acceptance insurance for the last 20 years, Bless is the best…read morevery friendly professional and quick to respond with no hidden fees or confusion & their rates are very competitive, I highly recommend Acceptance insurance to anyone looking for a reliable and trustworthy car insurance.