I always use these guys to work on my cars. The girls at the front are very friendly, helpful and knowledgeable. The men do great work. I do not buy tires anywhere else for our family we have three vehicles and they take care of all of them. Michael, one of the mechanics, has always taken the time to explain problems and offer solutions for repairs. They have done alignments, brakes, tires, tire sensors, and much more for me always to perfection. I prefer the Highland store much more than the Harrison store. John is a great manager and his employees always seem happy. They make you feel like they care about you and making sure you are satisfied. read more

The work is fine but customer service could be better. I went in to get my brakes replaced and figured my rotors probably needed to be as well, which they recommended when I was there. They didn't bother telling me how much more it would cost though. No pricing was given up front which seems shady. $880 for brakes and rotors, also not a huge problem. Workmanship was fine, customer service is lacking. read more

Good quick service, affordable and reliable. Used this week for another vehicle and the same good results.

Do not use these scam artist fake mechanics! I had my 2018 Ram 1500 taken in for an oil change and alignment check which I just had done last year with Firestone but just wanted the check done. They said they couldn't do alignment due to loose tie rod inner and outer and blown strut. They wanted to try and charge 1146 for work to be done. I said no I'll fix the stuff myself. so they sent my truck back with my steering wheel all the way turned to the side just to drive down the road. And alot of service electronic brakes and trailer brake light code kicking. I have a photo of driving down the road with what my steering wheel looks like after they done the crap job. The only reason my truck came home like that is because my fiancée didnt notice it. I will never use Fred's again. They are trying to get over on people if they can. They should have respectfully put the alignment back decent and said that it can't be guaranted because of loose tie rods and bad strut. Which I checked it they were not in bad enough shape to say it couldn't be done. I had to do the alignment myself which is good. I'm pretty sure they did that to ruin my tires so I'd have to pay more money for the tires to be replaced. Just don't use them find an honest company to business with. It's not them read more

Fred's Tire & Battery - Auto Repair Near Me - Shawnee, Oklahoma

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i had asked a question to the man behind the desk . we made eye contact . then he looked down at his phone . then proceeded to ignore me . I said to other counter guy he must not want to talk . the man reply's you talking to me . I said yes we made eye contact. you ignored me . well I'm busy the man stated . creating an awkward situation. He was acting somewhat hostile. I did not feel welcomed here except for a guy named john . He was real professional & Treated me with respect . read more

Bought new tires there over 1200.00 dollars.had road hazard so took in to prorate so replaced that tire couldn't be fixed 160.00 .And had leak in one they charged me 20.00 dollars to fix the leak . Most places you buy new tires they fixed flats free. I know Hibdon plus does.so next time I will give my business to Hibdons on Harrison.gave Fred's to many chances. read more

Fred's Tire & Battery - Over filled bad for motors - Auto Repair Near Me - Shawnee, Oklahoma

I had used these guys for batteries in the past and was satisfied with their service. Today however was a different experience. Was quoted $50 for an oil change of I brought my own filters and oil. When I went to pay out it was $187. I was told that I was being charged an extra hour labor for changing my fuel filters. It takes MAYBE ten minutes to change those filters. I usually do all this myself in my driveway and it takes me less than an hour. These guys had my truck up on a lift for over an hour and a half. In that time, nobody ever mentioned to me that an extra ten minutes worth of work was going to more than TRIPLE THE PRICE I WAS QUOTED. If they had I would have told them not to do it. Poor, slow service, blatant and unapologetic price gouging, and the clerk that I was voicing my concerns to continually interrupted me. Very unprofessional and sour. Service manager wouldn't even come to the phone, guess he doesn't have the stones to be called out on their dishonesty. I understand that everyone has to make money, but this is just outright thievery. In regards to their reply: .6 hours + .7 hours is 1.3 hours, not 1.5. Learn to do basic math. Also just because you can charge 42 minute and 36 minutes "by the book" doesn't mean you should. Skinning repeat customers for every dime possible doesn't keep them coming back. Those filters take less than 10 minutes to change. Hiding behind book rates is the crutch of a hack mechanic shop. What y'all did, though technically correct, was dishonest and shady. I'll not be returning and I will continue to caution everyone to refrain from doing business with you. I have no problem paying for services rendered, and I did pay my bill. What I'm pissed about is being charged well over an hour's labor for a task that takes well under a half an hour to complete. It is dishonest to charge more hours than you work. I also did not care for the way I was treated when I called to voice my concerns. The woman that works up front has zero customer service skills and needs to be a little less abrasive. read more

Once again disappointed by this business. We have taken multiple vehicles here and almost every time we have to either take our vehicle somewhere else or go inside and raise hell to get our vehicles looked at. Today we brought our vehicle in around 7:45 for an alignment and where told that they would have three team members here by 8 that could get it done for us. We drove back up here at 11:30 to check on our truck because he hasn't heard anything and it was sitting in the same spot, untouched. Waited until 12 to go inside and ask about our vehicle and they somehow lost our keys!! After 20 minutes they magically found our keys and were able to get us right in. read more

I always had a great experience at Fred's. Highly recommended. Very courteous and professional people.

Website is inaccurate on services provided Been a loyal customer for the last 4 yrs . Never needed to make a appointment, staff always answered my questions straight forward and honest. I'm guessing this week was just a bad week or complacencies set in. Scheduled a appointment to the Shawnee Fred's on Harrison for a brake change 4 days prior via the websites appointment portal . Arrived was told the brake guy was off . No big deal , A little miffed that that didn't call me . Scheduled a time for the next day at the service desk for 9am the next day .and online . Showed up the next day only to be told they don't do scheduling and they will not be having their brake guy working on brakes that day , he will only be doing tire changes and alignments. Ended up taking my business to Hibdons plus loosing my trust in Fred's. read more

I appreciate your response, however, my issue isnt with the price to repair a flat tire. The problem I have is purchasing a tire from your business with a road hazard warranty and not being able to get the tire fixed under the warranty. Typically, how these warranties work is they will come into play when you get a flat tire. If the tire can be repaired, the repair is covered for the duration of the warranty. If the tire can't be repaired, then the company will replace it or prorate the mileage towards the purchase of a new tire. read more

If I could give 0 stars I would... We drive from Wichita to come here & been here since 7:30 it's currently 11:20 & we still haven't had our truck in for service...all of the other people that were also here for service when it was opening time left in less than 2 hours. This is bs for all i gotta say. Will not be coming for this type of service again. We were 5th place in line when doors opened & none of them had alignment service so i'm guessing we should've been helped asap. hours passed by & people kept coming in & they were out in less than in hour how's that possible ?? Lady with glasses said "there's a person ahead of you" HOWWW? we've been here since 7:30 ma'am no one had alignment service. read more

I, and my parents and grandparents before me, have been using Fred's for over 30 years and used to get good service but that's come to an end now. Bought a set of tires there last quarter, and found I had a flat two days ago. When I went to pump it up, the stem valve snapped off in my hand. I changed it out for my spare and headed to Fred's and explained the situation, and the gent agreed that fixing a stem valve would be a warranty issue. Took them twice as long as they promised, making me late for work, then came the bill. When I pointed out it was a warranty issue first the guy at the counter tried to weasel out of it by telling me it was a sensor issue, so I showed him the snapped off stem valve and asked how the sensor did that. Then he changed his story and told me I'd broken the stem valve myself so no warranty. Apparently I developed superpowers yesterday and non-defective tires can now be damaged by me poking them with my fingers. Pathetic. read more

Had an alignment done, went back because it was done incorrect and they would not help me. I would not recommend Freds Tire and Battery !

They got to my car quickly, turns out they couldn't give me an alignment because I had a bent frame. They didn't charge me anything. I would come back read more

Make an early appointment or be prepared to wait. This place is on a well-traveled street and get's lots of business. They've ordered special tires for me before and were great to deal with. read more

Thanks to Jessie for coming out and fixing fixing our tire today ! U got us back on the road before the bad weather came in and we couldn't leave. Great service and would definitely recommend Fred's Tire and Battery to everyone! read more

I'm very disappointed in the lack of customer service I received. I called Fred's on Friday because my regular mechanic is closed for the holiday. I was advised if I were to bring my car in first thing on Monday, the schedule was wide open and my car would be seen first thing. I brought my car in before opening today (Monday) and was told again by a clerk who accepted my key, the mechanic would look at my car upon arrival. I had to secure a ride to work 50 miles from where I live in order to leave my car to be serviced as I have no other mode of transportation. When the morning passed without word from Fred's, I called at 1:00, only to be placed on hold for 20 minutes. I hung up and called back. I did not get a definitive answer until I called again around 4:00. I was finally able to ascertain my car would not be getting looked at today, despite being told otherwise. It seems a day-long job, previously scheduled, took longer than expected. While I understand circumstances of that nature do occur, I feel as though it was extremely poor customer service to have not communicated this with me so I could have made other arrangements. Not once, but twice, I was told my car would be seen today. When it became clear that would not happen, I would have appreciated a phone call advising me of such. Instead, I had to be to one to call several times to track this information down, not including being left on hold for 20 minutes. I was referred to Fred's by a friend who used to be a loyal customer. It seems as though the current management does not operate with the same standards as was once did. I will not go back. read more

Ok. I can honestly say that I will pay double I paid just so I don't have to go back to this tire shop. I went in March 2017 and paid almost $1000.00 for 4 brand new tires, please know that we are a military family with one income. (June of 2016 we had to take in my 4 nieces and nephews so we had 6 kids to care for and since I have been unable to work due to multiple back surgeries and 6 kids.) We decided to trust Fred's. We had a blowout on 10/7/17 while on our way to a military banquet with all out kids in the car. We traded out the new tire for the spare that Fred's labeled as the "best tire" out of the original 4, this was not the case since the valve stem was already broken. We limped it off the highway and got to my mothers house just to find out that the "new" tire I paid for actually had a patch in it and they still charged me full price in March. My husband took it up today to have them check it and after waiting for 2 hours and still nothing he left to get lunch but when he got back they still charged him $15 to fix the hole. I am so beyond disappointed with this entire situation. I went to get new tires alone since my husband was in California with the military and this is how they treat woman and military spouses. read more