Great service. Knowledgeable and friendly employees. Worked on all of my vehicles. I will continue…read moreto go back.

Great service. New engine installation on a 2012 Dodge Ram. Took longer than expected but some of…read morethat was shipping. Professional. Ask for Sean.

I always use these guys to work on my cars. The girls at the front are very friendly, helpful and…read moreknowledgeable. The men do great work. I do not buy tires anywhere else for our family we have three vehicles and they take care of all of them. Michael, one of the mechanics, has always taken the time to explain problems and offer solutions for repairs. They have done alignments, brakes, tires, tire sensors, and much more for me always to perfection. I prefer the Highland store much more than the Harrison store. John is a great manager and his employees always seem happy. They make you feel like they care about you and making sure you are satisfied.

The work is fine but customer service could be better. I went in to get my brakes replaced and…read morefigured my rotors probably needed to be as well, which they recommended when I was there. They didn't bother telling me how much more it would cost though. No pricing was given up front which seems shady. $880 for brakes and rotors, also not a huge problem. Workmanship was fine, customer service is lacking.

One of the managers was a bit abrasive. But I'm a Christian, so I'm not gonna name him…read more Instead, I'll find someone to praise. And that praiseworthy person is Ricky. He's professional, courteous, and effective. He gives everything a personal touch, remembering what he's done on your car before with great detail. You get the sense he actually cares.

New owners, even better service!…read more While we've been servicing our cars since 2012, a more recent change in ownership has really bump up the quality of customer experience. The family owners are onsite, and really care about the customers. They've remodeled the lobby area, and rather than looking like the typical broken down grease monkey automotive waiting area, it's a nice peaceful place to sit and relax. My wife and kids especially love seeing the resident mascot, Charlee the most beautiful Weimaraner. Come down and get your vehicle tuned up. Pour a cup of coffee and hang out with Charlee the dog! Thanks for the great service, see you folks again soon! -AW

I had my oil changed here. They did not put the oil cap back on. The oil coated the alternator…read morecausing it to fail. It's a newer car and everything runs off of electricity. This left me dead on the side of the road. Had to be towed and find a ride home. The oil coated the engine spraying out of where the cap should be. They do not want to take any responsibility. So, be careful and check their work if you chose to ho there, they don't

The carwash damage my car left scratches on my trunk still dirty never going backread more

Great customer service and awesome job done our tire repair. They always make us feel special and…read moregreat value for the service. Thank you to everyone at Discount Tire on Kickapoo in Shawnee, OK

Pros. Mounted balanced quick and no scratches on my wheels. Even the estimated time to start an…read morecomplete was correct.$36 one tire.

Bought a "CERTIFIED" used 2021 Jeep Compass in June 2024. We only got 7300 miles out if it before a…read more$15,000 repair! First issue was promised price was not honored after we drove 45 min to them. Then immediately after purchasing I realized two of the tires were BALD, one of the seat belts was not working on there was an issue with the speedometer not functioning properly. Sales guy told me they were not going to fix any of the problems even though it was "certified". Did a review here and then they wanted to remedy the issues. Second issue, didn't receive the title until MARCH of 2025. After going around and around with their finance department about it for 6 months I had to file a complaint with the state and eventually got it two months later. The entire time I was throwing money away for insurance for a car I could not drive. Third issue, finally got the registration and drove the car for 7300 miles in total and the TRANSMISSION cooler went out. $15,000 repair. The shop said the fluid looked like sludge there's no way it had ever been changed let alone any repairs been done before we bought it "certified". I do not recommend this dealership or any by the same owner this has been a NIGHTMARE of an experience. I've basically paid insurance fees for 8 months for a car that couldn't be driven and now a $15,000 repair (could buy a new car for this) on a car that was supposed to have been certified which they said that only guarantees 3000 miles/3 months. I couldn't drive it until 8 months in and come on 7300 miles until a major repair on a certified pre owned 2021 Jeep with less than 80k miles on it???? I've reached out to the dealership and have thus far not received any help. Just the runaround

I would not recommend doing business with Joe Cooper CDJR Shawnee. Not much has gone right with the…read morepurchase. I have been trying to cancel the GAP insurance and warranty package for almost a month.It has been one failed attempt after another. From the finance team not doing anything at all with the request to them "sending the paperwork to wrong address " . Of course I did not get the advertised price and in fact the internet price of the went down another $1500, and I didn't get that discount either. I should have walked away from the deal but I drove 3 hours. The interest rate ended up being way higher than they told me it would be. I bought over 25 vehicles and this was the worst experience I have had buying a car.

I'm not sure how this place has a 1 star rating. my gf and I have both had out oil changed here. We…read moreget the full synthetic package and everything has been great. The same can't be said for every oil change place in town. Being new here we weren't sure where to go. My girlfriend went to a DIFFERENT place in town for her first oil change in Shawnee and they damaged the oil plug and oil leaked all over the place. We didn't go back. Valvoline is on point. Go there.

This place is so slow. it takes a 1/2 hour+ every time, plus the wait before pulling in…read more the discount cards in the mail don't make it worth it anymore. 1-2 hour oil change is more accurate