What a great shoe buying experience. I walked in and they helped evaluate the type of shoe I want…read moreand walked me through a few shoe options. I ended up with great shoes and am very happy with my experience. I fully reccomend them!

I learned about this store from a friend that partakes in their weekly running group. Word on the…read morestreet is that they have free pizza and libations in the store after every run. I haven't joined a group run quite yet tho my understanding is that they offer a few different distances, routes, and groups running at different speeds. Last night I attended their first ladies event. While I wasn't able to make it to the 4:30 pm run, I was happy to attend the evening of fun that followed. With my two best gal pals in tow we took in this store and event. Upon walking in the door we were impressed by the large crowd of attendees and jamming' tunes. There was so much to eat and so much to do. For starters there was a sports bra fitting offered by Brooks, a libations table offering champagne, wine, and beer, multiple food stations with a chocolate fountain, cookies, fruits, pot stickers, deviled eggs, chicken, spring rolls, chips and three layer dip, and more. These ladies obviously know how to throw a party. The fun didn't stop there. We enjoyed a fashion show which displayed the hottest running fashion gear and trends followed by a raffle. Now this was no ordinary raffle, they gave out nearly twenty killer prizes. From free sports bras, to special edition tanks, to gift certificates to the store, to Nike bags, every winner was elated. The only strange thing was a group of ladies that somehow amassed a pile of raffle tickets as some of their friends had left the event (they took home about 1/3 of the prizes tho they did spread the tickets among themselves). All fun aside In Motion had a plethora of beautiful running sneakers, clothing, accessories, and hydration supplements. If you fall in love with a product and they don't have the size you are looking for let them know and they'll happily order it for you. There's a lounge with plenty of seating, Eldorado water, and a station of nearly every foam roller and rehab stick you can find. There's also an in house physical therapist and massuese, truly a one stop shop. Definitely check this place out for your running and fitness needs!

Great service. They really know their product (running shoes) and explained to me the difference so…read moreI could choose the shoes that best fit my needs.

On July 9 I stopped in to the new store in downtown Boulder and WOW! Nice place. The selection of…read moreshoes for hiking, backpacking and climbing is jaw-dropping. I started using La Sportiva climbing shoes in the 80's and, my opinion, they make the best shoes and boots for mountain sports. Evan and coworker were taking care of at least 5 customers at a time and doing a great job. He had deep knowledge of each shoe and asked good questions to get me into the right boots. I overheard other customers getting excellent assistance as well. Having worked in several outdoor gear shops, I recognize superb staff when I see it. Kudos Team Sportiva.

My mom and I were greeted warmly as soon as we walked in the door. Store is clean and organized…read more Great selection of men's clothes. Next time I will shop for myself and check out the ladies section.

Great selection of work boots. Only 3 stars because they follow you around and it's awkward and…read moreuncomfortable when all I'm doing is trying on shoes/boots. I don't know if they believe that's good customer service, but I can assure you that I don't need anyone awkwardly watching me.

It hurts my heart to leave this review. Newton has been my go to running shoe since 2011. I…read moredescribed them as "life changing" because they improved my performance and comfort during long runs. Since the new owner took over, they have become untrustworthy. They don't ship orders. They take your money and then string you along claiming the shoes will ship soon. They never do. After waiting 3 weeks and exchanging numerous emails, I had to cancel my order. Buy from them at your own risk......you are unlikely to ever get your shoes.

I did not go to the Newton Flagship Store, but I just had an experience with customer service and…read morewanted to make sure that others knew about it. I just bought some Gravity 12s from the online store and I wore them a few times. I noticed that the sole of the heel was coming loose. I took a picture of it and sent it to customer service. I never heard back from them and I was getting frustrated with them. After about a week, I decided that I may need to find another running shoe. I got home from work one day earlier this week and there was a brand new pair of sneakers at the house! They were the same exact color and size! Nice! Thank you Newton!

Best place to get Nike SBs! Great selection of all shoes like Vans too! I buy hats and shirts here…read moretoo because the designs are really well done and put on quality garments. Definitely go by the shop if you wanna find stuff you won't find on shelves elsewhere -- a hidden gem of Boulder!!

I just returned from Installation after my first visit. I have never reviewed anything in my life,…read moreregardless of the incentive. I have to say this was the most incredible shoe shopping experience for my 12 year old son , as well as myself. The young man helping us, Dio, was amazing. He not only connected with me, (50 year old lady) he also connected with my son. He pulled out no less than 15 pairs of shoes to make sure my son got what he wanted. He was honest with the durability, the size and truly seemed interested in both mine and my son's needs. The store has some really cool stuff and is now one of my favorite stores in Boulder. Thank you! Teri S. Happy Customer!

Amazing. I'm lucky enough to visit this place in person and see and feel the quality in store. The…read moreclothes speak for themselves. But doesn't show on the site, is the vibe. Super chill energy, easy shopping. Our sales human Kate is beyond amazing. Everyone we see her it's like seeing a really good friend. Thank you so much for a wonderful shopping experience every time. Can't wait to see you next time. Simon and Susie

When I visited here the people are kind and welcoming. They offer assistance and love to start up…read moreconversation. They have unique clothing options that are hard to find. Overall love the look of the store and outfits.

I had been looking for a smaller bag in a lighter color for summer and had not found one in my…read moreusual first choice locations. I even looked online at REI where there would be a collection to choose from different brands. Many, I had already seen and were not exactly right or if promising, they were out of stock. But the last time I bought a bag sight unseen, at a great clearance price from Athleta, it was smaller than needed. When I saw a bag online with good dimensions and good colors and I knew that we had an Arc'teryx store on Pearl, I called them. I have owned their branded fleece in the past and remembered that it had great quality features. I was told what bag colors were in stock, so I got a ride down to look. I chose the mallow (lavender, very summery) color and the price was right so I bought it. A nice feature it has, as a cross body style, is a narrower strap than my winter one. This makes it all the more comfortable when it is worn directly on a summer shirt. My other bag is much more comfortable over a coat. The store was beautiful and well staffed. They even have some specialized laundering machines behind a wall of glass. If you buy a down or Gor-tex jacket from them, they will launder it for free. That sounds like a great service. Sadly none of my down jackets are theirs. Luckily I have no problem laundering our Gortex jackets (also not their brand) but I will take that into account when replacing jackets in the future. I have a brand that fits me and that is always my first criteria.

Arc'teryx Downtown Boulder Store - Disappointing Experience with Their Repair Promise…read more I recently visited the downtown Boulder Arc'teryx location with my $90 lightweight long sleeve shirt, hoping to get a small collar stitch repaired. I had purchased this shirt with the understanding that Arc'teryx stood by repairs for their products--but left the store feeling let down by both the service and their warranty policy. My shirt developed a loose thread in the collar after coming out of the wash. I figured it would be an easy, straightforward fix, so I brought it back to the store. The employees seemed unsure about store procedures and explained I had two repair "options": Mail it off to their repair facility (estimated 6-8 week wait)--a solution I was fine with. Receive a store voucher to put towards a replacement, which would be emailed after 30-90 minutes. I said the voucher was fine and left to grab a coffee. Not long after, I got a call from the associate letting me know I suddenly wasn't eligible for a voucher or repair at all because I'd cut off the three-inch-long white side tag. She explained, in a condescending manner, that removing the tag voids the warranty. For clarity: this tag is attached with a small, easily-removable piece of fabric (a common industry practice precisely so customers can remove the tag without harming the garment). I bought this shirt about six months ago and, like most people, didn't want a long nylon tag sticking out of the hem, so of course it's no longer there. It was honestly frustrating to be told that removing such an intrusive tag disqualified me from any warranty help--especially for a clearly minor manufacturer flaw like an unfinished thread. Overall, I was extremely disappointed: The employees didn't really know their store policies, and what should have been a small fix turned into a hassle. The "repair guarantee" is misleading--if you cut off a tag, you lose eligibility for both repair and any compensation, regardless of whether the damage is a manufacturing defect. At this price point, I expect reliable customer service and a real commitment to standing by your products. Needless to say, I'll be looking elsewhere for quality gear. The service and policies here just aren't trustworthy enough for me to shop with Arc'teryx again.

The people are amazing. They can fit my size 14 (narrow) Father in law - and the salesperson…read more(Brooke) could tell the wrong pair by the way he walks in them even before he was done trying them on. They are always happy to help and truly passionate about shoes. Love it.

This is actually the Broomfield location I am reviewing, but close enough. Called yesterday for the…read morecost of a full resole on a pair of boots. $80.00. Sounded good. Went in today to drop off the boots. $110. A classic bait and switch, which is illegal. No offer to honor the quote or even meet me halfway and I was in a bind and had no time to shop around. So for $30 more they not only get this bad review, but I will not do business with them in the future. Neither should you.