Great Orthodontist, beautiful office, friendly staff My…read moredaughter just finished her treatment and we are very happy

McCranels Ortho, is the best place to go to hands down. I've been a patient since I was 6 years old…read moreand I have never switched. Dr. Scott & Dr. A are always greeting you with a smile and have the best energy.

We recently completed treatment for my son's underbite at McCaffrey Orthodontics, and I can…read moreconfidently say they are still the absolute best ortho in town. Even a year after treatment, we're coming in for routine checkups to monitor maintenance and discuss any next steps, and the level of care hasn't changed one bit. The office is always beautifully decorated, currently updated with fun, summery touches that make every visit feel cheerful and welcoming. It's a busy practice (for good reason!), but the team is always professional, attentive, and efficient. We've had nothing but a positive experience here. From the front desk to the orthodontist and his assistants, everyone goes above and beyond. I honestly can't say enough great things about this place. If you're looking for high-quality, compassionate orthodontic care, McCaffrey Orthodontics is the place to go.

My flare looks worse after 10 months, my records are incomplete & where is the breakdown of my…read morerefund? I paid $5,054.18 for braces treatment and paid it off only 6 months in! I came to fix my flared teeth and crossbite, but 10 months into treatment I was told my braces could come off even though my teeth are actually more flared then when I started and my crossbite was still present. (Compare my X-rays below to see my flare progress) When I requested my records for a second opinion, the office manager initially told me I could not have them until treatment was complete because they were "confidential," which is not true. The records I eventually received appeared incomplete and were missing documentation of IPR that was performed during treatment. I decided to stop treatment and requested all of my records on April 11, 2026. As of May 13, 2026, I still have not received everything. The office offered me $813 after I sign a release of liability, but they still have not provided a clear breakdown explaining how my refund was calculated. Very disappointing experience overall.

Great experiences here...Dr Donatelli is great Hard to find a dentist you can trust..read more

Do not go to this doctors office!! They will try to charge you additional fees that aren't included…read morein your insurance. I visited the office in October 2018 for a Cleaning. They said that they would not be able to do a regular cleaning and I would need a deep cleaning for $150. They refused to do my Regular cleaning which is included. I did not want to pay an additional $150 but decided to due it anyway because of the sales pressure from the staff. I had no cavities... I had a follow up visit on January 29, 2019. They did my regular cleaning. They advised me that I have extra build up and should come every 3 months for a regular cleaning to help with the build up. But once again, I have no cavities. I told them my insurance only covers 2 cleanings a year which is what I will be doing. She said okay no problem. I called yesterday to set up an appointment for my 6 month cleaning & the receptionist said she read the notes and I will need to come in every 3 months for a cleaning. I explained that for 30 years, I have been doing regular cleanings every 6 months with no issues. She said she didn't care what I have done in the past, it was a requirement from their office. I told her I wanted to schedule a regular cleaning (which my insurance pays for.) She said she would make the appointment but the depending on what the Dental Hygienist said, they might require a deep cleaning (additional $150.) I told her I didn't want that. She said "well if that's what they recommend, that's what we will do. We will not give you a regular cleaning" Here is a picture of my teeth!! I brush 2 times a day at least and floss a few times a week. This dentist office refused to give me my regular cleaning & insist I !!! This office is a scam!!

Dr. Fenn is an incredible Dr. and an Incredible Person. I had a very unique problem, that no other…read moreOrthodontist understood or was able to help me with. Dr. Fenn went above and beyond to fully understand my issue. She invested hours during my consultation, thoroughly inspecting my mouth and making sure she understood my concerns and could come up with the perfect solution to address them. What she did for me, far exceeded my expectations and I could not be more happy with the results. This level of care, empathy and expertise is extremely rare. I can easily recommend Dr. Fenn. You will feel as comfortable as I did on your first visit and when your treatment plan is finally finished, she will have changed your life for the better. Thank you so very much, Dr. Fenn!

I absolutely love Dr. Fenn she really treats you like your part of her family. She's cared for…read moremyself my older sister my dad and my younger brother. We all have such beautiful smiles because of her. I was always super insecure before braces, but when those babies came off I was so happy! Thank you for always being so amazing Doc my family loves you.

I have been seeing Dr. Grande for more than 10 years. He is an excellent dentist with an even…read morebetter demeanor. I highly recommend him.

I would highly recommend him to anyone. He is very professional and courteous. Goes out of his way…read moreto do the right thing. Also his prices are very reasonable. His bedside maddeners are amazing.y

I met with Dr. Brown, who recommended that I have four teeth extracted. I later sought a second…read moreopinion from another dentist, who told me that my teeth were completely fine and did not require any extractions. This experience left me feeling confused and very concerned, as the initial recommendation caused unnecessary stress. I would strongly encourage others to seek a second opinion before proceeding with major dental work. Based on my experience, I was not satisfied with this visit and would not recommend this facility.

I chose Shapiro Family Dentistry's West Palm Beach office because I expected quality care and…read moreprofessionalism. Unfortunately, my experience was the complete opposite. I went in for what should have been a simple cavity filling. I've had cavities filled before and have never experienced the kind of reaction I had after this procedure. I developed significant bruising along my jawline along with a painful lump, which was both alarming and uncomfortable. I was also surprised that I was required to make a down payment for the procedure, something I had never experienced at a dental office before. While every practice has its own financial policies, I believe those expectations should be explained clearly to patients. When I tried to contact the office by email to express my concerns, I was later told they never received it. Whether it was a communication issue or something else, I felt my concerns were never acknowledged or addressed. My interactions with the front desk staff only added to my frustration, as I did not feel they were courteous, compassionate, or helpful. Because of this experience, I chose not to return to the practice, even though it meant walking away from money I had already paid. For me, trust is essential when it comes to healthcare, and unfortunately, that trust was lost. I hope this review encourages the office to improve its communication, customer service, and overall patient care. Every patient deserves to feel heard, respected, and supported--especially when they experience an unexpected complication after a procedure.

I must give Dr Van a shout out. I am a patient and I had a problem with my mouth I couldn't figure…read moreout where the pain was coming from. He saw me that day, analyzed what was wrong, gave me practical advice and wants to see me in a week. He also called me the next day. I have been going to him for 2 years and I am happy to say this is the best care I have received in a long time. Thank you Dr Van!

I was visiting from Texas, here to see my Uncle and I have braces, they were able to save me from…read moreunbearable pain when my bracket popped. I just want to say thank you, for saving my vacation! Great service, fast and very polite.

10/10 the best around I came in for a cleaning. They ended up doing a filling for me on the spot…read more Places is clean very professional highly recommend

I have established care in 2012 with Dr. Nasser. He saved at least three potential root canals. All…read morethe cavity fillings he's done since then have been great and I had no issues with. Has incredible manners and is always available and accommodating. The reception and staff are very friendly and professional. I live now in Miami and I have been driving up to West Palm to see Dr. Nasser. It's worth the drive. I highly recommend him. Great person and dentist.

I have been a patient for nearly 15 years and the staff has always been caring and pleasant. I…read moreactually look forward to going to get my teeth cleaned!

Our family is happy to say that Dr Martel and team have been our dental service provider for 10…read moreyears. We love to visit them knowing we are welcome and can trust their gentle thoughtful care We recommend them 200 percent

I called to make an appointment and gave the receptionist my insurance info to see if I was in…read morenetwork the receptionist took my info, she said she would call me back. She never did I had to Call back and check the status. The Dentist And Dental assistant are good but the front desk has to be more efficient with her job.

Best office experiences I have had at a dental office, the dental assistant and doctor make sure…read moreI'm all right throughout my procedure. They make sure you are as comfortable as ever before they start your procedure and they explain everyhing throughly. I recommed this dental office to anyone. They have really amazing pricing compared to other places which i have gone to.