Highly don't recommend. They were super late to take me in to my 2pm appointment. They then tried…read moreto UPSELL my standard cleaning appointment - I declined and the receptionist stated the doctor would "lose her license" if I didn't do what was recommended. I said I'll sign an AMA then... I just want a standard cleaning......... they were charging me $95 which of what my insurance would not cover with the EXTRA cleaning they wanted to do... why can't I just get a standard cleaning? Seems they're just money hungry. I asked to reschedule and have them figure it out with my insurance because I can't pay that. They then proceeded to send me my x-rays and fire me as a client (my first time coming there mind you). So, you fired me as a client because I refused to pay an extra $95 for a service I did not even book. I just wanted a cleaning :) Thanks for nothing !

Do not go here ever! The receptionist was very rude and speaking with her on the phone. She told…read moreme she forwarded my preapproval paperwork to my insurance company. That was over nine days ago. My insurance company never received anything from their office. When I called back to the dental office, they never picked up. I've been trying all day long, calling them, and they are not answering the phone. Very unprofessional, downright pathetic. Don't go here. Trust me go somewhere else. !!!!

This is going to be the first of at least two reviews I will post for Dr. Alvarez and his team. I h…read moree been in the market for a primary Dental center and I think I may have found it. It's been a few years since I have been in a Dental Office, I know what your thinking.... its ok! Walking in, I was greeted very warmly as I walked into the main waiting room. The staff were very nice and the front area was very clean and inviting! I have been to this location twice, having being seen early both times. They were very efficient in processing my paperwork and insurance information. My initial check up/x-rays was quick and easy! I was in and out in about 15 minutes. I spoke with both Dr. Alvarez and his assistant. Both were very accommodating and detailed. My second visit was for my cleaning. Can I just say that I have been to many offices and have had my teeth cleaned many times. This was without a doubt, the best experience I have ever had. The Hygienist was so sweet and explained every little detail to me as she was going through the work!! Amazing!!

This is a joke right. 5 stars yeah right. Maybe with one visit…read more This dentist didn't want to put my crown on again but he did so with a vengence. He slammed the crown with a post in at an angle. Before I left the office I let them know the pain I was now in. They said he did this on purpose. Well this didn't keep the crown in because the pain I was in was because he cracked my root when he put it in with force at an angle.. Now my tooth and crown were destroyed. The tooth/root had to be removed. When now needing an implant while shopping around, his price was very high and not willing to accept any blame or lower his high price for an implant. I wasn't aware by not doing this right away would cause so much bone loss. I was never informed. Also, I paid for a partial bridge through him. From day one I had open sores, blisers/pain from this partial ordered through him. On the 4th visit to him with open sores from this partial ordered through his office I got told "I'm getting tired of this, this is your 4th visit for the same thing". This guy does not give a crap about you, only your money. Save it and go where they actually care. This practice caused me a lot more money and wasted money and thats not how it should be. PS It should be known that after I lost the front tooth due to his jamming the post/crown in crooked, I asked about a discount to get an implant and was denied any implant discount even though I would not have needed one if he hadn't forced my crown/post in sideways which ultimately cracked my root.

I was referred to them for emergency extraction and treatment of gum disease. They arranged an…read moreappointment same day for urgent care. The free valet parking is very convenient. The whole office staff from receptionist, clinical assistants, and office manager are courteous. They explained the plan and answered all my questions. The staff took time to give me a detailed home plan and gave me a kit with antibiotic mouthwash, prescriptions, and follow up. I was impressed by their modern array of up to date diagnostics like the dental CT scan. The bone graft they placed has healed completely on follow up x-ray. This is high quality, expert, friendly, and a caring specialty dental practice I recommend.

Kudos to Dr. Gutierrez, Lisa, Connie and the entire staff! I have been a patient for over 10 years…read moreeven though I drive over 60 miles each way to get to the Florida Institute. I wouldn't consider going elsewhere because of their extreme dedication to perfection in their work. In fact, the Florida Institute has corrected work done by other doctors; most recently they replaced a poorly crafted implant which had been irritating me for years. My new laser-designed implant works perfectly and has really improved my quality of life. Florida Institute has my highest recommendation.

Hello, my name is Adrianna, and I just wanted to say how incredible my visit today was for my…read morecleaning. I would recommend them to anyone that's looking to have work done or needs a routine cleaning. The staff is extremely knowledgeable, friendly and welcoming. they take such good care of me every time I go, and I always feel important. The services they provide have always been professional and the results are always excellent. They provide more than 5 star level service, and I will continue going to them for all my dentistry needs.

I have been a patient of Dr. Cipriani for many years. She is a gem. In today's world of large…read morecorporate dentistry, it is getting harder and harder to find a kind, caring, and competent professional that really cares for her patients.

Great staff, cleanly office and convenient location. Parking can be a littler tricky if you come…read moreduring peak time for the restaurant next door. Easy to get an appointment to be seen. Lots of places are changing the insurances they accept. Happy this one is close to my home and does.

I had a $30,000 quote from a different dentist that didnt even explain it right. This office was…read moregreat from calling, talking to the fabulous ladies at the front, the care from the dentists and assistants. everyone there was great and Im so glad to finally have hope at the end of the tunnel. thank you all so much.

I would highly recommend him to anyone. He is very professional and courteous. Goes out of his way…read moreto do the right thing. Also his prices are very reasonable. His bedside maddeners are amazing.y

Great Dentist have been coming to them for eight years and they always deliver very good quality…read moredental services. I really trust my doctor and his exceptional way of improving my smile. If you're looking for a real cosmetic dentist, who is top of the line in this industry I would highly recommend. Thank you and see you soon.

Can't say enough good things about the office manager Daniela, she really goes out of her way to…read moreprovide the best service. And Dr. Guzman was so sweet and personable as well!

I had an incredibly disappointing experience with this dental office. I called to book an…read moreappointment and was met with extreme rudeness from the staff. Not only did they refuse to schedule me in, but they repeatedly hung up on me during our conversation. To make matters worse, they even demanded that I take my service elsewhere. This level of unprofessionalism is unacceptable in any business, especially in a healthcare setting where patients should be treated with respect and care. I strongly advise others to steer clear of this dental office if you value basic courtesy and professionalism. HORRIBLE!!!! I had an incredibly disappointing experience with this dental office. I called to book an appointment and was met with extreme rudeness from the staff. Not only did they refuse to schedule me in, but they repeatedly hung up on me during our conversation. To make matters worse, they even demanded that I take my service elsewhere. This level of unprofessionalism is unacceptable in any business, especially in a healthcare setting where patients should be treated with respect and care. I strongly advise others to steer clear of this dental office if you value basic courtesy and professionalism. UPDATE!!! As if that wasn't enough, they called me back 5 minutes later threatening to call the police because I left a review.

Dr. Ducharme and her team are truly amazing. I got all four of my wisdom teeth removed, and to be…read morehonest--I was scared. I really don't like dental work and was super nervous going in. But from the moment I walked into the office, everyone made me feel calm and cared for. Dr. Ducharme answered all my questions, explained everything clearly, and was so kind and supportive through the entire process. Her staff is just as incredible--so friendly and welcoming, it genuinely felt like being with family. I actually flew in from New York just to be treated by her, and I'd do it again in a heartbeat. I wouldn't trust anyone else with my oral care. Can't recommend her enough!

I needed a very scary surgery and the Surgeon and her staff did everything to help with my worries…read more It was pain free, easy and she took great care. I highly recommend this office & specifically the Dr. She is incredible! I'm so glad I didn't go anywhere else. The office even sent me an orchid to my house when I was recovering. So sweet. Highly recommend!!

Seems like the touch points at the front desk are off. There aggressive on the phone and canceled…read moretwo appointments last minute and expected me to shuffle my schedule around to accommodate without any real care. When I told the office manager that the other lady was too aggressive she was doing me a favor she was listening.. she Never called back after telling me she would research information and call me back.

I wrote a review about seven years ago. So I wanted to follow up and say that over these last seven…read moreyears I have had nothing but good things to say about this practice. In my opinion Dr. Ramsey is one of the finest doctors I have ever worked with. And at my age I've had a lot of dentist work on my teeth. Even though he was one of my students in college, he has still impressed me with his professionalism and his expertise. On several occasions he has gone out of his way to accommodate me For several problems. But I don't think it had anything to do with our relationship. I say this because I have spoken to several other of his patients and they have been treated the same as me. If you're looking for a dentist in the Palm Beach Gardens area definitely Ritter and Ramsey should be your choices.