I have visited Tracy for both laser hair removal and skin care. I would highly recommend using her…read morefor all of your beauty needs! I was really scared to try laser hair removal due to the pain, but Tracy always made sure I was comfortable and aware of what was going to happen next to ease my nerves. I have gone to 3 laser hair removal treatments and have been so happy with the results. She made what could have been a painful and awkward situation very pleasant. She also set up a unique to me skin care regime that was simple, yet effective for a cleaner, healthier looking face. She was so fun to talk to. She is just so naturally easy to talk to and made my time with her very enjoyable. Thank you Tracy for everything!

I'm amazed and very happy with my Laser Hair Removal results! Tracey is wonderful. She makes my…read moreexperience every time I visit her very comfortable and helpful. She's the best Laser Tech here in TriCities. I highly recommend her!!!

Amanda is awesome and honest. She is knowledgeable and she gives you her honest opinion. Everyone…read morehas been kind as well and helpful.

Had gotten filler from their "best" person Amanda F., it's the worst placement I have ever gotten…read moreIn the 7 plus years I've been getting filler. On top of that is was an off brand filler and then charged $800 for the syringe with no results. In past years it has taken a half of syringe from the person that used to do my filler, but unfortunately she has moved out of state. Won't ever go back, if she's the best there I'm a bit afraid to try my $800 luck on someone else.

Professional compassion, excellence in communication, customer service, patient care!read more

The consultation was amazing, informative and the customer service was great. I booked a treatment…read morefor $225. I have received a handful of HydraFacial's throughout the years and have always love the end results. This experience was not the same. The treatment felt rushed. and I did not have that hyrdated glow after the service. I expressed my concerns and was met with "the treatment you booked is an express facial and also what would you like us to do". Sadly disappointed.

Velma is the only certified CPE in the Tri-Cities and she is really, really good! Decades of…read moreexperience and it shows. Such a kind hearted person with great stories to tell of her history to distract you from any discomfort. I highly recommend her. Yes, it can be painful for a split second, particularly right next to the lips, but Velma's prescription numbing cream helps a ton. If I relax into it, I can find myself almost dozing while she works. Visit Velma for a consult, see what you think. Don't go to just anyone!

This Lady I have been seeing for about 4 years and she is the most Professional Lady in the Hair…read moreremoval business you could ever meet. Remember Electrolysis is permanent hair removal. Laser is only a reduction. And Prices are fair in my opinion your paying for her time but also it's about respect and her credentials are on the wall and speak for themselves. She is always Responsible and Respectful while always being Professional with me at all times. You can also have a conversation about life and things going on during your appointment.. If you want hair removal go call her and book her now....

Amy is exceptionally courteous and maintains a high level of professionalism. I highly recommend…read moreher for her services.

Amy is the only person I will ever let wax me. She makes me feel comfortable and is very gentle. I…read morehave been with her for years now. I absolutely love her location in Richland!!! I highly recommend Amy for all of the services she provides. I love the skin care line as well.

Kelly is sweet and an amazing esthetician! I am fresh off accutane, and she was very sensitive to…read moremy skincare needs. I got a hydrating facial and microdermabrasion, and afterward my skin was absolutely luminous! First time I've gotten compliments from strangers on my skin! It was very relaxing and refreshing, and the room was beautifully decorated and smelled wonderful. I will be going back and I'd recommend Kelly to anyone! Do yourself a favor and go here! Your skin will thank you. :) She also gave me a great sample of tinted moisturizer on my way out, and I love it!

I went to Kelly for a facial by referral and I was blown away by the knowledge and service she…read moreprovided. Her space is very clean, relaxing, and inviting. It was the first time I have got a facial and I am hooked! She gave me some great information for stuff to do at home and how to take proper care of my skin. I loved it so much I pre-booked an appointment for next month :) my skin looked so fresh and glowy after I left her, I can't wait to go back!

I love Aesthetic Journeys. The spa is relaxing and Sunny goes above and beyond to create an…read moreexceptional experience for her clients. She is able to customize my treatments every time I visit and I always walk out feeling and looking years younger. If you are looking for the best place in the Tri-Cities to get a facial - call Sunny at Aesthetic Journeys.

From the owner: Your first visit to Aesthetic Journeys will consist of a complimentary consultation focusing on…read moreyour concerns, commitment and skin care goals to prepare your skin for your "journey" ahead. My approach is to present you with an exciting collection of active skin care products that will benefit any skin type, along with peels, integrated with state of the art equipment and personalized service.

Got a gift card for facial and massage. Facial was amazing, loved it. When I checked out they just…read moresaid thank you and we'll see back soon for your massage. I would have scheduled another facial but wasn't asked. Missed opportunity. Got a massage from Tony (he was recommended by staff) and it was the worst massage I've ever gotten. Didn't feel like he massaged any muscle groups for very long. Just a lot of pressure put on my shoulders and hips etc. weird things done that I haven't experienced before. Like resting my head in a towel and rotating side to side. Let's just say I felt like I needed a massage after getting a "massage"

I was in severe pain in a few specific upper body areas. I set the appointment incorrectly in my…read morecalendar and had an another appt right after my massage. I panicked and almost took off. Glad I stayed. Massages are crucial to me and my career. Dermatologists and a great masseuse are so important to good health, less pharma. Loved the clearance table. I scored some awesome bath bombs at a clearance price. Stocking up for Christmas:) Taylor was outstanding and I am so grateful for the relief that you give. I made another appt and again, so happy I stayed. My client understood and all was well. Peace

This place is the best bang for your buck. They have great packages with great discounts and…read morelifetime benefits!! And their machine is less painful with the cold air. Laser hair removal is totally worth it!

Came in for my appointment and was acknowledged and greeted right away by staff at the front desk…read more The traveling nurse filling in was kind and listened to my concerns and answered my questions. She was gentle and also helped soothe the pain by pressing down on my skin. Much appreciated! It has been hard to get in here for the last 1.5 years since I've started my laser treatments. I have had to travel to Yakima just to get an earlier appointment. Great news - they are now booking Sunday appointments! Thank goodness! Penny the Clinic Manager was able to cancel my Yakima appointment and schedule me in Richland on a Sunday. Yay!! Four star review due to the high volume of clients and lack of a second laser. That second laser is a must at this location! Tri Cities is growing exponentially fast and would benefit greatly. Please consider this Milan.