Amazing place. I have an autoharp and not many people know what to do with it -- they do here!…read more My dogs sat on my instrument, it wasn't used for months; I got some strings and found Campbell's -- and they helped me out so quickly. Seriously amazing people here and so kind. I love this place.

Service is always great. I've had a couple of setups and repairs here and they did them quick and…read morecheap. They also have the best prices in town and make sure you're well taken care of when buying an instrument. I always make sure to go to them first before checking anywhere else. Highly recommend.

Great place to get all your music needs. Super friendly staff and affordable prices. Nice location…read morewith plenty of parking. Great art on the outside too.

I made a great trade for a Recording King RO-328. I am very happy with it. The team there made me…read morefeel welcome and let me take my time to try and compare several different models. I had a fantastic experience at this store.

Beautiful variety and selection of guitars and gear! Blaine has extensive experience and was very…read moreknowledgeable. The Musik Alley is inviting, friendly and also does maintenance and repair. Great local music store happy to see this thriving in Kingsport.

This place is terrible for customer service. I walked around looking no greeting. When I searched…read moresomeone out and inquired about said product they just said no we don't have it and didn't even ask aboutwhy I would want it or how they can help in any other way or if there was any service they could provide me it was very short abrupt and almost rude. I will personally never walk into a guitar center again this was the worst experience I've ever had in any store. It's just a bunch of people playing instruments and being interrupted by customers.

Thank you, Kris, for your excellent customer service in spite of being so busy. You were in great…read moredemand from multiple customers but you were courteous, professional, and accommodating.

Nice folks, good quality and nice price They have wide range of nice quality productsread more

Had a bad experience here before. Brought in a guitar for trade and wasn't even made an offer on…read moreit, they were going to low ball me for a Jackson X series KEXQ with the green quilted maple top. Watched Chris, the big dude, start getting mad and huffing and tell his dad to deal with a younger guy all because the guy was asking for a gig bag. Took my guitar and left. Someone with that kind of temper doesn't need to be running a business.

I'm new here. The owner was Super friendly, anebknowledgeable! I definitely will be buying my…read moreinstruments here!

Alex is super helpful and a great music teacher for our kids. Highly recommend to any parents…read morelooking for one-on-one music lessons and materials for little ones at a reasonable price.

This store was at 438 East Elk Ave for about 23 years. They moved 4 doors down to 446 East Elk Ave…read morein 2015. Mike is great if you need your guitar repaired or guitar Lessons. They carry parts and accessories for most stringed instruments. They also carry good quality inexpensive beginner instruments. Mike will make sure the instrument is setup correctly and ready to play. If you buy one online you will most likely have to spend $45 or more to get it setup and playable.

Horrible service, The lady in the store kept asking our jobs to see what we could afford. When we…read moresaid we were unemployed she took the guitar we were trying out back, and said we should probably look for new jobs. Then continued to tell my friend he needed a new career to be able to support his wife and daughter. The equipment is waaay over priced and off brand.