The level of expertise and professionalism that comes with Freedom Plumbing is amazing. Immediately following snowmegedon I realized an outside pipe had busted. I called and was given information on how to turn it off at the shut off valve and scheduled for Trent to come out and make the repair. Only a few months later I was back on the schedule for a toilet replacement, I honestly did not believe anyone could replace the weird toilet that came with the house and worried about the tank that was mounted on the wall, but Trent removed it all easily and I finally have a normal toilet after a decade of living in this house. I am so very grateful for Freedom Plumbing and all the great work they have done around my home over the years! read more

Freedom Plumbing - My new toilet - Plumbing Near Me - Midlothian, Texas

Had a sewer leak under my foundation and they came out to find where it was at. They located the crack and gave me an estimate of how much it would cost and it was very reasonable. I called around and did my homework to make sure I wasn't going to overpay but they were the best. They have great communication and everything worked out great. I would def use them again. read more

I have used and referred over the years the owner Trent Mason. I had replaced my water heater with a tankless water heater. I only needed copper 3/4" pipe, run from the stub outs to the new water heater. I told Trent 2 days before tech arrived what I needed. When the tech arrived, he looked at it and said he needed to run to the supply store for parts and if I understood the hourly rates (~$175/hr)... I have no problem paying hourly rate for your plumbing skills but I should NOT have to pay for your drive time to the store for parts, especially after I sent pictures of what I needed and what I had done! It's not like I needed anything special and 3/4" pex or copper pipe I would think should be standard parts on the big trucks you drive! He ended up using about 8' of PEX piping and some pex fittings, charging for 2.5 hours and I paid ~$500 for it! (I did get 10% discount which covered the $59 trip charge to drive to my house when I complained about the $175 trip to the store). Very disappointed. read more

Let me start by saying I was excited to work with this plumber. I had been referred to them and saw that they had mostly good reviews online. I was having them come out to install a gas line for my new stove. The problems started with them showing up late without any notification. They were supposed to arrive between 8-10am. At 8:50am I called their office and was told that they would be arriving shortly. At 10am, they called and told me they were finally on their way. They didn't arrive until 10:25am. This started the disappointment but I was still had faith that they would do a good job. They finally arrive and immediately start working. They are quick and energetic. I was thinking that I had made the right choice. Then, after 35 minutes of work, they told me that they had to leave to buy their supplies. This ticked me off since I expected that they would have already bought the right fittings and hose. They told me it would only take around 30 minutes and then they would be right back. After 40 minutes, they called me and told me the store didn't have what they need and they had to go to another store. I tried to understand and said that was ok. An hour later, I call them and they said they are 20 minutes away. This trip of theirs to the store wasted 2 hours of my life. When they got back with their supplies, they finished the job quickly. It only took 30 more minutes. For all this headache, they charged me $700 - 10% since I was a new customer. This means, I paid $630 for 1hour and 5minutes worth of work and approximately $125 worth of material. They tried to take $100 worth of hose that I paid for but left it with me when I asked for it. On a positive note, they did hook up the hose and it doesn't leak. Tl;dl; They were late, didn't have their supplies, took 2 hours to get their supplies, worked for 1:05hours. The good news is that the hose works and doesn't leak. read more

Freedom Plumbing - The installed gas line. I think they made the hole too big :/ - Plumbing Near Me - Midlothian, Texas

We used Freedom Plumbing for the first time several weeks ago. They were courteous and responsive when we called. They came the same day and "repaired two faucets and a toilet handle." Within several days all three repair had malfunctioned. When one of the faucets began spontaneously running water (not dripping) we called to see if they could come as we were losing lots of water. They informed us they do not work on the weekend. So we called another company that was recommended by a friend. The other plumber repaired all the malfunctions and told us that the parts used by Freedom were not a match for what we needed. We called Freedom to tell them and they said they would refund 10% of the cost. So we ended up paying for parts and repairs twice. Freedom is courteous but not competent. read more

I called Freedom Plumbing on the recommendation of a friend and I'm glad I did! We've had water leaking forever in the front yard, did some digging of my own and couldn't figure it out - but I'm not a plumber! I finally gave up and called in the professionals - Joseph came out, found the leak quickly and tolerated me looking over his shoulder and talking his head off while he worked. He fixed the leak in the main line between the meter and my house and now my sidewalk can finally dry up. I'm happy to have a trustworthy company on my speed dial. Thanks guys! read more

Couldn't be happier.I have had Freedom Plumbing over to my house now 3 different occasions. Each time Trent has been very thurough and very professional. Definitely glad we have found these guys as we will continue to use them in the forseeable future. They had done my gas line for my furnace, my faucets in my bathrooms, replaced my toilets, and they make sure everything has been to my liking. read more