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    Freeman's Car Stereo

    4.2 (19 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Freeman's Car Stereo

    Auto electronics installation

    Auto electronics repair

    Freeman's Car Stereo Photos

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    Review Highlights - Freeman's Car Stereo

    They recently installed for speakers and a subwoofer, along with an amp in my boat, and all I can say is it looks and sounds fantastic.

    Mentioned in 3 reviews

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    Best Buy

    Best Buy

    (52 reviews)

    $$

    Called Best Buy's Geek Squad to schedule an installation of stereo system twice. The first time I…read morewas sure that the person at the off-shore call center didn't understand what I wanted (lack of basic English language skills), so I hung up. The second time I called I repeated questioned the person to be sure they understood they were coming to install a stereo system and it's components and wire it to multiple rooms in the house. She gave me the price and then I was told that I was required to pay the total amount up front, which I reluctantly did. On the day of the install the technician, as young man by the name of "Agent White" called. One of the smoothest scammers I have ever had to deal with. After asking what it is that we needed he very clearly stated that the call center didn't ask enough questions and that the installation would not only not take place that day, but would cost over 3 times the quoted price! He fained remorse over the call center but repeatedly said that they had no control. I demanded to speak to his manager who I was told would call me back. I did receive an incoming call that promptly hung up upon answering and, when I called the call center they fained the ability to transfer the call directly to the store and I was told they would not even start processing a refund until the next day. I will here after NEVER shop at or step foot in any Best Buy stores or websites.

    BEWARE!!! I bought a $4,000 TV, so not a chump change purchase. This experience from the South…read moreAsheville store off McKenna Rd., including the customer service from their supposed "Experience Manager," Ray Milton was by far the worst purchase experience I've ever had. I understand things happen, but they had plenty of chances to make things right. From purchase to final install it took over 2 months and 4 scheduled attempts. The first two scheduled attempts were no-show without any communication, and the third they dropped the TV and did $750 damage to my floor. Every failed attempt they put me in the back of the line, which meant minimum 2 week delay and certainly no weekend options. They had plenty of opportunities to show good customer service (proactive comm'n, priority, sympathy, compensation, etc.), but not once did they. I can't tell you what this cost me in rescheduling my work week, time sitting around waiting to show up, time on hold on the phone, time getting them to do something, time scheduling repairs, etc. Would have been nice if their Experience Manager actually cared enough to step in other than respond with "your order has been escalated" and a $300 credit. I am a loyal person and have purchased over $50k of items from Best Buy and this will be my last.

    Freeman's Car Stereo - stereo_installation - Updated June 2026

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