I highly recommend Insurance Society ! Bianca was profesional, knowledgeable and very helpful with…read moremy auto, Home and flood insurance .She had many different carriers To choose from.She seems to know what she is doing and that made the process go smoothly. They also gave me a decent quote compared to what I had previously! Call her for a quote today @ 832-359-2548 Roxanne Rodriguez

Bianca was super helpful and communicative when she quoted me for home and auto insurance! She made…read morethe process super easy, took the time to answer all of my questions and was able to save me money on both policies. I highly recommend Bianca for your insurance needs!

Since being taken over by Texan Insurance, customer service and competitiveness have really taken a…read morenosedive. I was a customer for years, but they were never able to even come close to the auto rate offered by Progressive, but then when an Allstate bundle beat what I was paying for auto at Progressive and homeowners through Suzanne Brown / Texan, that made me decide to leave both of them. My exit was handled very badly, my cancellation document, which I signed and have a copy of, was never sent to the insurer, so weeks later I had to call the insurer directly and get that taken care of myself. But this wasn't the only time, many times in the past I could never get my agent to call me back. I guess she was off chasing big commercial real estate deals, and we private homeowners are too small to care about? Well, the relationship is over now, and I'm glad to have EVERYTHING at one place, where I can look at it one one phone app.

I have been calling 281-558-2210 for a week and no answer! I had a Texan rep that was reliable…read more This is ridiculous!

Awful. The other reviews must be his family…read more Gave him info for quotes over a week ago. He's ghosted us. Starting to worry he's stealing personal info. Why would a legit ghost prospects? Responding to company comment. They did not provide a quote before today. The first I heard back from the owner was this afternoon after I posted the Yelp review. I gave him my email again (after sending via text on February 7th) and today got a quote. I checked my inbox and junk folder and this is the first quote email from them. He claims he didn't get a voicemail from me which he absolutely did. He's saying today that he doesn't respond to texts after texting me starting in early February? Come on

Ryan Steinberg has been our insurance agent for a few years. He is very easy to reach and extremely…read moreknowledgeable. Ryan always reminds us when our car or home insurance payments are due. He has also saved us a lot of money by always price shopping with various insurance companies! We are so happy to give him our business and hope that after reading this, you will contact him too!!

I had a great experience win Jade at State Farm's. I recibe d to her she did a great jobread more

I recently switched insurance providers after a representative named Steven called me from…read moreNatalie's State Farm office. He informed me that State Farm had lowered their rates and could save me money by switching. He reviewed my current Progressive coverages and assured me that the new State Farm would provide me with the same coverages and still lower my premium. Indeed, my premium was reduced, but to my surprise one of the reasons my premium was less, was due to the fact that Steven had left out collision coverage on of my vehicles not sure how that's possible since you just cant provide comprehensive coverage on a vehicle with all lien holder. But indeed he only applied comprehensive and collision coverage to one vehicle, not the other. The second vehicle only received comprehensive coverage, no collision. I trusted that the coverages would match since I reviewed the coverages on the first vehicle and compared them to my current insurance. However, I failed to check coverages on the second vehicle. The only reason I was made aware was because my credit union sent me a letter stating I was being charged $95 a month for February and March due to a lack of proof of insurance. Something that Steven had promised to handle informing my lien holders of the change "as part of the great customer service they provided ." Now, I realize that this was not the case and was merely an attempt to get me to switch. I contacted Natalie's agency to seek answers about why Steven had provided inaccurate coverages for my vehicles. Initially, he agreed that it was his fault and apologized, saying he didn't know how it happened. He offered to investigate and call me back. At that point, I was satisfied that he was trying to rectify the situation. I even requested that Natalie call me herself. To my surprise, Steven called me back not Natalie I guess she was too busy. He reiterated that it was my fault because I did not request collision coverage yet I got it on vehicle and not the other strange!! He advised me I should have checked my coverages and explained that there was nothing he could do. Not only had I been misled with the initial quote, but I now have to pay my credit union for the lack of accurate coverage for the last two months and the additional cost of adding collision coverage. The only thing I'm thankful for is that did not have a collision claim because I would have been even more screwed. Lesson learned, not sure how she has 5 star reviews with this kind of customer service and lack of accountability.

They were AMAZING!! The person that worked with me was very helpful and patient with my…read morequestions.Her name was Jordan make sure to ask for her when your getting a quote.She works fast and meets all you needs !!

Cornerstone Insurance has been providing our insurance needs for many years. They do a great job in…read morefinding us the right coverage and policy at a competitive price every time we renew our policies. Leah and Matt are true professionals. Not only they understand the insurance business well, they also know how to explain so that anyone can understand. Everyone in their office have been very helpful anytime we called. Shafaii Investments Raj Shafaii

Working with Shannon Hartgrove was one of the worst insurance experiences I've ever had…read more She quoted and bound our home insurance using the WRONG ADDRESS, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over me, dismissed my concerns, and failed to listen when I tried to clarify details--details that would have prevented this mistake in the first place. When I finally called her out on the error, she took zero responsibility. Instead of owning the mistake or offering a solution, she became defensive and unprofessional, telling me "this is my agency, I own this, and you can't escalate to management." That response alone speaks volumes about her accountability and customer service standards. If you value: * Accuracy * Professionalism * Being listened to * An agent who takes responsibility for their mistakes Do not use this broker. A basic error like an incorrect address should never happen, and the refusal to own it afterward is unacceptable

My husband had a terrible experience working with Shannon. Working with Shannon!…read more She quoted and bound our home insurance using the incorrect address, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over my husband and dismissed his concerns, and failed to listen. If you want to be respected I recommend you take your business elsewhere.

Excellent customer service! Edward has been helping me with my insurance necessities over 20 years…read more He takes his time to find insurance that meets your personal needs and budget. Very informative, answers any question and doubts. He has been my best and only insurance advisor! Call him you won't regret it!

So happy I found Edward. Very professional, courteous, and knowledgeable. We discussed my…read moreinsurance needs, found the right coverage, and thoroughly explained everything. Now I have better coverage, and saved about $400 dollars a year. If your shopping for insurance, you MUST talk to Edward. Thanks again for all of the information and seamless transition to my new policies.