Cancel

    Open app

    Search

    Prime Insurance Services

    5.0 (1 review)

    Prime Insurance Services Photos

    You might also consider

    Recommended Reviews - Prime Insurance Services

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Insurance 2,292 times last month within 15 miles of this business.

    Verify this business

    Hartgrove Insurance - Auto Insurance

    Hartgrove Insurance

    (27 reviews)

    Westwood

    Working with Shannon Hartgrove was one of the worst insurance experiences I've ever had…read more She quoted and bound our home insurance using the WRONG ADDRESS, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over me, dismissed my concerns, and failed to listen when I tried to clarify details--details that would have prevented this mistake in the first place. When I finally called her out on the error, she took zero responsibility. Instead of owning the mistake or offering a solution, she became defensive and unprofessional, telling me "this is my agency, I own this, and you can't escalate to management." That response alone speaks volumes about her accountability and customer service standards. If you value: * Accuracy * Professionalism * Being listened to * An agent who takes responsibility for their mistakes Do not use this broker. A basic error like an incorrect address should never happen, and the refusal to own it afterward is unacceptable

    My husband had a terrible experience working with Shannon. Working with Shannon!…read more She quoted and bound our home insurance using the incorrect address, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over my husband and dismissed his concerns, and failed to listen. If you want to be respected I recommend you take your business elsewhere.

    Prime Insurance Services - insurance - Updated June 2026

    Loading...
    Loading...
    Loading...