Awful. The other reviews must be his family…read more Gave him info for quotes over a week ago. He's ghosted us. Starting to worry he's stealing personal info. Why would a legit ghost prospects? Responding to company comment. They did not provide a quote before today. The first I heard back from the owner was this afternoon after I posted the Yelp review. I gave him my email again (after sending via text on February 7th) and today got a quote. I checked my inbox and junk folder and this is the first quote email from them. He claims he didn't get a voicemail from me which he absolutely did. He's saying today that he doesn't respond to texts after texting me starting in early February? Come on

Ryan Steinberg has been our insurance agent for a few years. He is very easy to reach and extremely…read moreknowledgeable. Ryan always reminds us when our car or home insurance payments are due. He has also saved us a lot of money by always price shopping with various insurance companies! We are so happy to give him our business and hope that after reading this, you will contact him too!!

It's important in life that if you brenda, you don't breaka. That means getting insurance…read more Brenda Rivera is a total angel and we were very happy with the service that she gave us when I first got to Texas permanently and was looking for insurance. She has been nothing but awesome and takes great pictures too! Definitely a good place to get your insurance about I wish you didn't have to get insurance at all. Still, full marks.

Brenda's on the ball and very responsive. I regret not consulting with her sooner as she just cut…read moremy auto-insurance bill in half. Literally half the cost and just about the same coverage. Needless to say my wife is pissed that I didn't give Brenda a chance sooner. Definitely recommend Brenda and her company and will be recommending her from now on. Feels good to have an insurance agent on your side you can trust. Thank you!

Very expensive. I found a better agent with less expensive quote. The agent was courteous but late…read morewhen he quoted me the auto insurance expense.

I had to sign up foe Yelps so that I could comment on Linda Nguyen and State Farm. I came to…read moreLinda's agency when I moved to Houston in 2016. Mostly because as a Vietnamese I always try to find chances to support our people's businesses whenever I came. I have to say it was the best choice I made. The entire office was so nice and professional, that include Linda and her brother, Peter, and Edith. For all the time I was with them, I always had the best quotes and best care. It feels like a family rather than an insurance company where we have to be vigilant and often get ripped off. I also want to compliment State Farm for the same reason. They reached out to me when I had a small fender bender and didn't pay attention to the accident besides my safety. They took care of everything so professionally and fast that I couldn't believe it. I moved around a little bit in town, and whenever I reported the new addresses, they would cut me a check for deduction if that place is a bit cheaper. That's so moving! Now I have permanently relocated to Pearland, I had to leave Linda Nguyen and State Farm for a local agency and a different company with regrets. Simply because State Farm doesn't really cover home insurance in Pearland and I wanted to bundle everything under one company for good reasons. And even when the new company neglected to send the cancellation to them, Edith at Linda Nguyen graciously helped me get the full refund with no question asked. My wife and I still feel bad that we left them and they were still so kind and caring to us. Thanks Linda, Peter, Edith, and the people working there for State Farm. You guys are amazing! Wish I could have more stars for you. From An

Excellent customer service! Edward has been helping me with my insurance necessities over 20 years…read more He takes his time to find insurance that meets your personal needs and budget. Very informative, answers any question and doubts. He has been my best and only insurance advisor! Call him you won't regret it!

So happy I found Edward. Very professional, courteous, and knowledgeable. We discussed my…read moreinsurance needs, found the right coverage, and thoroughly explained everything. Now I have better coverage, and saved about $400 dollars a year. If your shopping for insurance, you MUST talk to Edward. Thanks again for all of the information and seamless transition to my new policies.

This company is on the ball. I need home insurance on a rush and within minutes I was bound with a…read moregreat home insurance coverage. Highly recommended.

I've just become a recent homeowner and chose Rafail Insurance Group based on the people I met who…read morework there and also their competitive policies. Within a couple of months of moving into the home, there were some miscommunications with the insurance company (and they were threatening to cancel my policy). Elaine was very quick to try and fix the problem and understand why there was a miscommunication. She was very responsive via email and phone. I have yet to file a claim, but based on what I've experienced with the team so far, I'm very pleased with the customer service.

Always friendly and fast service. Always there with a helping hand. Answering all kinds of…read morequestions. Everything in a timely manner

Excellent!! Efficient and profesaional…read more Great attention and very friendly Good service and well trained staff.

Awful service. I signed up for a policy a few years ago to save money. After shopping around, I…read morerealized I really DIDN'T SAVE ANY MONEY. And, when I tried to cancel my policy, they told me I had to come into an office to sign paperwork. Really?!?!? Every other auto insurer in the world allows you to manage and CANCEL your policy ONLINE these days, EXCEPT FOR THIS PLACE. BE WARNED - do not do business with them unless you want to do it in person and are prepared to pay high rates. Do yourself a favor and shop around online - trust me, it is worth the 5 minutes it will take to get better rates and be able to manage your policy ONLINE!