They ghosted me when I called about a problem with their job. The tile work was also badly done.read more

Very Professional, great communication, excellent quality of work, & always showed up on time…read more Thank You!

Mike and his team did a great job remodeling our bathroom in Carmichael. We are very happy with…read morehis work and would highly recommend him. Mike was involved with the whole project; demo, waterproofing, tile installation, installing a toilet, and fixtures. He is easy to work with and provides good recommendations for options or improvements that can be made. I ask a lot of questions, and he was happy to answer them all and explain patiently. He has a good eye and pays attention to small details that make the final product come out really nice. Other parts of the project like plumbing, electrical and stone countertops Mike has people he works with to complete the job seamlessly. They cut, polished, and installed a quartzite countertop and sink, added plumbing for the shower, and installed a glass shower door. Overall, the project was completed quickly. Mike was a pleasure to work with and we look forward to future tile projects.

Mike did an amazing job on my bathroom tiling! The attention to detail is great. I had my bathroom…read moresitting unfinished for a couple of years and during the consultation he provided suggestions and his level of expertise was evident. He worked really hard for three days, and was even able to finish one day early, and my bathroom turned out better than I could have ever hoped for. Mike provided amazing service at a great price and I appreciated his professionalism and dedication to detail. I would suggest him to anyone who needs a remodel or tiling!

Rafael was top notch, a true artist and artisan. He exceeded my expectations and I learned to…read moreappreciate tile installation watching him work.

Let me save you some time and give you the low down in my first paragraph of this review. If you…read moreare looking for a tile contractor that you can trust with your dream tile project, look no further, and contact Rafael! Looking for a highly skilled craftsman in the tile trade, someone that takes the time to listen to your thoughts on your dream tile project and then bring them to fruition? Believe me, you need to stop reading right now and call Rafael! Read further for a more detailed review, but be forewarned, it's a long one! Now that you have set up a meeting with Rafael to discuss your tile project, read further to see why I recommend him so highly! Believe it or not my initial meeting with Rafael left me somewhat disappointed. Not with Rafael himself, but with the realization that my project as I initially dreamed up, would not be able to be completed as easily and as timely as I had thought. Rafael spent a good amount of time on our first meeting. Listening to my ideas of what we wanted, which was a new tile entry and a feature tile wall. Due to some construction issues of my home's entryway, and the large 48"x48" large format tile that we wanted to have installed there, Rafael was very upfront with me and said that he would unfortunately have to pass on our project. Even though he felt that he could not complete my project as I had imagined, he continued to take measurements of the entryway and tile wall area so he could pass along the measurements to other possible contractors/contacts that he knew and possibly refer me to. I know what you are thinking....he did what? Yes, he did continue to ask about our project and continued with taking measurements! Who would do that once they determined that they were going to defer the project to possibly another contractor? That right there should give you a picture of what type of person Rafael is! I thanked Rafael for the time he took with me (he spent over an hour with me this day) listening to what I wanted and for being so upfront with me. He said he would email me with some possible contractors/contacts that could help me. I got an email a few days later with an explanation that he was unable to find any of his contacts that would be able to help with my project, but gave me a few recommendations where I might try looking to find a business who could help. Fast forward, days later, I asked Rafael to come back and discuss an alternative project vision. Rafael came and spent over an hour discussing a repair of the entryway tile area, a new fireplace surround and also the feature wall tile. Before he left that day, Rafael took off some floor tile so another contractor who was going to do our wood flooring project could start. He volunteered to do this without us contracting with him, we were just voicing our concerns, and he said that he could remove the tiles right then and there! Again, who does that? This guy Rafael is some kind of a special person! Let me tell you, it was then and there that we decided that we wanted Rafael to do our project, and we are so happy that he did! I will end my review now. Sorry it was so long, but I just wanted to convey just how awesome of a person Rafael truly is. Rafael is a true craftsman, striving for perfection and gives his all to create your vision. He will not stop until he is satisfied and you are satisfied with the outcome. He is a good communicator and really listens to you and is very up- front with details on what may or may not be possible. At the conclusion of our project, I felt that we had really bonded. Rafael is a genuinely nice person, hard working, very knowledgeable, detailed, and truly cares about his work and his clientele. He is one of a kind, an amazing person! I'll end it there and let the before and after pictures of our living room feature wall tile, fireplace surround, and entryway tile repair speak for itself. Thank you, Rafael!

Super helpful consultants even though I couldn't order the tile due to an out-of-state location…read more Great place to shop for tile; will be back!

Incredible store and service! Awesome selection of tile and anything else needed to go with it, and…read morethe staff are knowledgeable and SO helpful. Katie and Tom were terrific helping me to figure out how to get the best result and OMG, my bathroom shower turned out SPECTACULAR! You cannot beat the excellent service and the great prices at Styles and Tiles. They got everything I needed in in time to get the job done smoothly without delays. I will be doing ALL of my other tile projects with them and I highly, highly recommend them! I LOVE my new shower. Feels like I am in a Hilton Hotel! Thank you Styles and Tiles! You guys are absolutely THE BEST!

* NG Flooring** I…read morerecently had the pleasure of working with NG Flooring, and my project manager, Tobias, was exceptional! From the very beginning, he was incredibly helpful and truly understood the scope of the project and the timeframe I was aiming for. Given the complexities of other projects happening simultaneously, Tobias navigated everything with professionalism and clear communication. He set realistic expectations and timelines, which made the entire process much smoother. The final result exceeded my expectations--the new floors look fantastic! The team efficiently demoed the old flooring, reattached the baseboards, and even installed beautiful tile in the bathrooms. I couldn't be happier with the quality of work and the service I received. I highly recommend NG Flooring and give them a well-deserved five-star rating!

We hired Wolff Construction for a kitchen and living room remodel, and NG Floors was subcontracted…read moreto replace the flooring throughout our home. Unfortunately, the flooring portion of the project became an extremely stressful experience. Throughout the replacement project after our GC was informed of the flooring not being a product failure, Nazar (owner) was our primary and essentially only point of contact regarding the second flooring installation and follow-up work. One of the ongoing frustrations throughout the process was the lack of proactive communication and scheduling consistency. Many times, we found ourselves having to initiate contact just to understand timelines, next steps, or when work would actually resume. There were also instances where scheduling expectations were unclear or changed at the last minute, including receiving calls late on Fridays asking if crews could come work on Saturdays after we had previously understood that no weekend work was planned. That level of uncertainty became very difficult to manage while simultaneously trying to live around a major flooring replacement. After installation, the flooring began failing. What was initially presented as a product issue ultimately turned into a dispute involving the flooring manufacturer, who required a third-party inspection to determine the cause of failure. That independent inspection identified the issue as installation-related, including improper floor preparation, spacing issues, and the absence of a proper moisture barrier. What made the situation especially difficult was the amount of disruption this caused our family. Our home was left torn apart and partially unlivable for over three months during the holidays, beginning Nov. 3rd and extending well past New Year's and into February while the flooring issue was being addressed. This was not due to material shortages or product availability delays, but rather the prolonged pace of the repair process itself. Despite the actual flooring work only taking a couple of weeks to complete, we spent more than 90 days living in and out of the house while our belongings were stacked throughout the garage and much of the home was reduced to exposed concrete slab. We later learned that the flooring material installed was also of a noticeably lower quality than the original flooring product we believed was being matched as part of the initial remodel project. Even after the installation deficiencies were identified, many proposed solutions came with resistance or delays, and we ultimately had to hire an outside flooring professional at our own expense to oversee the final installation process ourselves. We also paid for hotel stays and other various costs associated with making sure the second replacement job was done to ASTM standards. To be fair, there were times communication was responsive, which is why this is not a 1-star review. However, this experience required far more time, oversight, and stress than any homeowner should reasonably expect from a professional flooring installation. During the amount of due diligence we were forced to do throughout this process, we also learned that California contractor regulations generally limit upfront deposits on home-improvement contracts to 10% or $1,000, whichever is less. In our case, substantially more than that was collected upfront. One thing this experience taught us is how important it is for homeowners to educate themselves on flooring installation standards, moisture requirements, and California contractor protections before beginning a major flooring project. Unfortunately, we trusted the process more than we should have and only learned many of these standards after problems began appearing. For anyone beginning a flooring project, we would strongly encourage reviewing: * ASTM flooring and subfloor preparation standards * Manufacturer installation requirements * California Contractors State License Board (CSLB) contract and deposit regulations We genuinely hope sharing our experience helps other homeowners avoid going through a similar situation.

This company was a pleasure to deal with. Outstanding workmanship on our kitchen tile floor…read morereplacement. This job took four days which meant my wife could not use the kitchen. We planned for this and the craftsman worked steady for four days, cleaned the kitchen area, and replaced all the appliances. This is a great company who has reasonable prices. Thank you Ursan, you did what you said you would for the agreed upon price.

He bid the four different tasks well and then showed up on time with a crew to knock them down…read more Mostly tile related but one bigger task was fixing a damaged pocket door. Recommended by a close friend who for last 5 yrs has used Alex for diverse jobs (shower pan, etc.) Satisfied customer!

Ernesto from did an amazing job on our backyard waterfall! His design guidance really helped us…read morefigure out exactly what we wanted, and honestly, the final result turned out even better than we pictured. The stonework is gorgeous and looks so natural in our space. Ernesto was great to work with - professional but easy to talk to, and you can tell he really knows what he's doing. Our backyard feels like a totally different place now. Would definitely recommend Skyline Tile if you're thinking about a water feature. Ernesto delivered exactly what he promised and then some!

Skyline tile provided a great service! It was very professional and the job was completed in a…read moretimely manner. Using them for my next project!

I Iove working with Brooks Tile - Chelsie is awesome and they transformed my main bathroom and am…read moregoing to be working with them on my other bathroom. They're hands on and help you navigate the whole process from start to finish. Highly recommend!

I will preface by saying that Brooks Tile itself did not do my job but an employee of the owner's…read moredid. I called to get an estimate for an urgent and unexpected repair I needed to prep my kitchen counter for painting (vintage blender was built into the counter, an electrician removed it and my tile paint guy {to his credit} said he was not qualified to fix it before he painted). I was in a jam. Mat, at Brooks Tile, emailed me almost immediately and told me he could not help me last-minute BUT he could refer a member of his crew to come over after hours and we'd deal directly with him. I got a call from his crew member very soon after, he came by to assess the job, and was able to fix it beautifully the next day. Mat even threw in the 4 x 4 tiles (about 11 of them) free to help me and his employee. Who does that nowadays? I give that commitment to assisting someone in need a 5-star rating. In 2018 I plan to tile my kitchen floor and Brooks Tile will be the first that I will contact for an estimate.

We have had Nick at our house for the last four months because we had a large job for him. He…read morestarted with our master bathroom re-tiled the toilet room and then did the tile in the master shower and then we moved onto our pool bath where he did the tile on the floor and he also did the tile above the bathtub.. then after that, we moved onto our kitchen floor and a tiled our kitchen floor. Then he did the tile in our guest bath both on the floor and for the shower. And then finally today he finished the tile in our hallway bath and that was both the floor and the shower I will attach pictures. Nick is our go to person for all tile projects and we won't use anyone else. he is professional, gives you an accurate estimate ahead of time, includes you to make all decisions that need to be made and he gives you all the knowledge that you need to make those decisions and he gives you a competitive price. I highly recommend Nick Williams for any of your tile needs.

Williams Custom Tile has earned a five star rating in all aspects within the profession. We hired…read morethem in February to tile two bathrooms in our home. Williams Custom Tile is competitively priced and carry with them the workmanship and professional ethics that made the project a pleasure. The owner, Nicolas was always on time, reliable, working full days, and in constant communication with the homeowner/customer regarding the project. We are extremely satisfied with the outcome. Hats off to his helper, Alfredo as well for a fine job. I would highly recommend Williams Custom Tile for anyone looking for this type of work.

Had Simply Restored out in December to deep clean our master shower and repair the grout and…read morecaulking. Josh was the tech who did the work and he was great. Explained the entire process step-by-step and then did really high quality work. Our grout and caulking looks like new and all soap scum was completely removed from the tiles. He also extended our grout to cover our separate tub, which was a nice plus. Josh was very friendly and efficient. Also, Kyle was very responsive in getting us the estimate, very easy to work with. Would definitely recommend them for any grout or caulking work and would definitely use them again when repairs are needed.

They were able to quote the job based on photos I sent. They came, cranked it out, and left…read moreeverything very clean. Would definitely recommend!