Firefly Realty agent Jordan Lockaby recently worked with us to sell some family property in…read moreHaywood County. She found us through a local inquiry that she received. Jordan provided a market/comp analysis of our property and after a site visit, she recommended a fine sales plan! We listed with Firefly on a Thursday, had two competitive offers by Sunday am and signed a contract that evening at a price exceeding our expectations! She and her Firefly Transaction Manager Jessica handled the many admin details, inspections, referrals and docs to affect a two-week close on the sale! Well Done. Jordan Lockaby's skillful lead, Firefly's staff resources, Keller-Williams' affiliation and efficient TEAM organization provided a smooth process for a successful sale! As a R/E developer in another state, and very familiar with the realty community there, we highly recommend Jordan Lockaby and her team at Firefly Realty. SOLD!!

Alona was nice and helpful although my request was not part of her specialty she was still able to…read morehelp with good recommendations!

Nick has helped my family buy not one but two properties in the Asheville area over the last 5…read moreyears. I can't recommend him enough! He is a such a great mix of personable, professional, and down-to-earth, which makes the searching process feel fun and un-rushed. But when you're ready to commit...he gets the job done. Nick's reputation proceeds him. I feel that we were taken more seriously because he was our agent, which gave us a leg up in the process. Nick has an excellent team behind him, and thanks to their guidance, insight, and support, we now live in our dream home!

Nick did an amazing job helping us with our dream home purchase in Asheville! He made the process…read morereally seamless with us being out of state and really went to bat for us. There were numerous hurdles that he helped us overcome with ease. He had a keen eye for the challenges that needed to be addressed with the property and land. Nick has great instincts and advocated for us in a professional but also a kind way as a good human being. I love doing business with people like that where you get the best of both worlds! Super responsive and accommodating with the challenges of an out of state purchase, repair estimates, etc. Nick's assistant Renée is amazing and so detail-oriented. They are a dream team! Thanks Nick for making our family's dream come true!

Spoke with Austin about leasing property and he was rather flippant and not very helpful. Played…read morephone tag a couple of times. Once I spoke with him he asked what property it was I called about and he said 'I THINK that one is taken.' Then he said that he didn't have anything that would work for us. Did not offer to look around or offer any future assistance.

David Ide was very nice and helpful although my request was not part of his specialty he was still…read moreable to help!

A year ago, my husband and I used a realtor who was representing the builder (seller) and us…read more(buyer). After owning the home a year, we continue to like the home, but we've bought lots of homes and this agency's purchase process appeared complex. Since our purchase, we've had friends happily use smaller realtor agencies, and I wonder if smaller firms have smoother processes. Since purchasing, we've invested unplanned money/work into the home by getting worrisome trees removed, significant driveway work done, minor plumbing repair work, minor appliance installation corrections, and adding gutter guards but we still have perplexing overflow issues. Also surprising, long cracks have emerged in several rooms' ceilings where taped sheetrock joints come together, and the wooden floors seem to be swelling or buckling in spots. We still like the house, but at the one year mark, I don't want to do the math to figure out how far beyond the bank's appraisal we've gotten. If anyone asked me for recommendations on purchasing a home, these would be my suggestions. Consider getting a copy of the Beverly Hanks agreement to read, prior to making an offer. If time allows, before making an offer, visit the useful website "Graphic Information Systems Buncombe County," and check flood zones, school districts, surveys etc.. Also, if considering applying to public schools outside of your child's district (a complex process with variable success) you may want to consult public school employees. City & state employees & the "North Carolina Real Estate Commission" have varied free info resources. Brock Law firm helped us with the toughest unexpected problems and appeared affordable, thorough, honest---definitely recommend this firm! Glad we had this firm pick our title insurance too, though Beverly Hanks can do this. Pay attention in the final process. I ended up on my knees, scrubbing orange clay off decks, hours after purchase, as the home seemed to have been shown by agents while under-contract, but there weren't mats on the deck during the rainy, messy, muddy spring. Nothing like celebrating a home purchase with more ibuprofen than champagne. Finally, if possible read over your bank's final loan agreement before closing. I hadn't done this, and our agent had come to closing but forgot to give us a final bill for close to $2,000 dollars for misc things, so I needed to drive a few hours to meet & take care of this bill and other forgotten things the week following closing. This will be small potatoes in the long-run, but I hope others can learn from me now. My understanding is that some companies use open and close-ended questionnaires following purchase to improve the process. I wonder if Beverly Hanks sellers, buyers and agents might benefit from this. Asheville is a friendly, green area, and we like our home. (PS--a neighbor purchased a similar new home by the same builder and told me that these new homes have propane tanks installed, but there are convenient natural gas lines on the street. The neighbor said that if the builder had connected the houses to the street lines that home owners would $ave onutilities and enjoy added convenience. Within a month or so of a brand new home purchase, this neighbor paid quite a bit to have a new propane tank removed and to have a gas company run a line from the street to the home. This is something that I might do in the future, as it can cost hundreds of dollars to fill a propane tank, and there is a yearly rental tank fee too.)

Pat helped us search for and buy our home in Asheville, and if we had to do it all over I wouldn't…read morehesitate to use him as our agent again. His knowledge of the process, suggestions of all the things to watch for and consider that we never would have thought of, his help with negotiations, and his superhuman patience really eased the journey for us, and we ended up with a house that we love in a great neighborhood. You can't do better than Pat.

From the owner: As a Western North Carolina Land & Residential Real Estate Broker, I'm committed to empowering…read moreclients with land education and knowledge.

Laura Middleton did a *stellar* job in helping us sell our home in West Asheville. Laura went above…read moreand beyond with the details we would have overlooked, and was amazing with negotiations. She was kind, professional, and responsive. We found Laura to be passionate about her work and highly knowledgable about the real estate market. I'm so happy we chose her to be our selling agent and would recommend her to anyone looking to sell or buy their home.

From the owner: Keller Williams Professionals Realty is located in the heart of Downtown Asheville, surrounded by…read morethe Blue Ridge Mountains, we are your local Asheville connection servicing the towns of Arden, Asheville, Black Mountain, Candler, Fairview, Leicester, Mars Hill, Hendersonville, Fletcher, and Weaverville to just name a few. Our collective experience in the real estate market will be your best asset in making a smart and economic real estate choice. We've been providing home buyers and sellers with trusted support and service for years. We'll do the same for you.

Angela Marino did not hesitate to walk through all the land parcels we were interested in, brambles…read moreand all. She's a real trooper! She understood what we were looking for and took the time to help us find it, regardless of the price of the property. Angela researched everything for us in great detail. She made us very comfortable about our decision by providing as much information as possible. Angela is very friendly and professional and I would recommend her to everyone.

I found Angela on Yelp and she had very good reviews, and some of them even indicated they were…read moremoving out of state, just like us. From the moment we got in contact I knew how awesome she was, and she proved to be amazing each step of the way. We moved across the country. This wasn't an easy task at all, in fact we started looking for houses while still living in CA. Angela was very friendly, professional, knoledgeable. She was very organized and detail oriented and I couldn't ask for more. She was not hard to reach (like others realtors we dealt with), on the contrary, she would always be there for us, one way or another. She did tons of negotiations for us, TONS of research and she was a huge reason why we are so satisfied with the purchase of our house. It was nice knowing we had her support and more every step of the way. I don't have enough words to thank her. She was amazing. Highly recommend Angela