My experience with Legacy Medical Group-Cornell has been exemplary. My PCP Dr. Nishanie Bisorca is…read morean accomplished clinician with a warm, compassionate demeanor. She allows adequate time for office visits and takes patient health goals into consideration when offering suggestions for lifestyle changes and treatment options. Dr. Bisorca communicates well both during and in between patient visits. Her medical assistant Nancy is very competent & personable. The check in process is facilitated by knowledgeable, friendly front desk staff, creating an office environment of calmness & efficiency for the entire process.

Only been here once but Dr. Patrick was very knowledgable, helpful and patient. It would be nice to…read morenot have to sign things digitally so i can actually see what I'm signing.

Went to go to a dental appointment and the person at the front desk was the opposite of welcoming…read more Didn't seem like she even wanted to check me in and didn't even smile. Definitely turned me away from even wanting to even go to my appointment. Care quality was okay but first impressions were not good. It takes months to even schedule too.

Chronic Pain, Mental Health, and/or Transgender? AVOID THIS…read moreCLINIC! They will do everything in their power to avoid doing anything for you while still collecting money from insurance for appointments. Have complex mental health issues? Hope you only need talk therapy. Their in-house psych refuses to touch complex psychiatric conditions that require 'restricted' medications. The PCPs I and my partner have dealt with refuse to touch psych meds. They don't care about suicide risk or self-harm, they will do everything in their power to avoid touching your care and they will not help with medications, referrals, or safe hand-offs. My partner's PCP actively argued with him and tried ending a video appointment early when he said he was actively suicidal and was having a panic attack. QA and "patient advocates" were notified - nothing. Chronic pain? After several escalations, we had a nice chat with the head clinician where we were told to our faces that we're "addicted to not being in pain", after the PCP refused referrals to rheumotology, neurology, and other related diagnostics for non-medical reasons like they're "overbooked", "radiation", "they'll try the same meds we are". A request for a pain management referral was redirected to a rehab clinic. Ongoing extreme pain associated with on-file and documented conditions yielded a naloxone prescription for 'pain relief'. Apparently we're drug-seeking tweakers, so we don't deserve to have second opinions or individualized assessments/care. Need testosterone but the Trans Care Specialist is already abandoning and abusing your partner for the same issues? Not our problem. Either keep using the abusive trans care specialist we have or we'll force you to go to OHSU for any trans care at all, period, even when we prescribe hormones to cis people without requiring off-site specialists and hoops. Because "I'm not familiar or comfortable" with doing my job because trans people are complicated and difficult to deal with.

We needed to got X-rays for a huge problem and lack of communication from a terrible physician…read moreassistant. Dennis was the tech on whom the issue got dumped on as check in was not helpful and there were no orders. Chris was knowledgeable and helped fixed this awful situation. Helped me regain my trust for my kids Heath Employees like Dennis and Chris make me thankful for no ai or robots. They were excellent

I've been to this office a number of times this year, for either a general check in with my primary…read moreor to use the pharmacy, and even Urgent Care. Facilities are clean and neat, if a bit bare bones for the waiting areas, but check ins have always been smooth, with very helpful nurses, clerks, associates and pharmacists along the way. The care I've received has been spotty, though, not as thorough as I'd like, but still considerate. It's good, not great. Parking is easy here too, lots of space.

In great pain, I had x rays and was referred here, being told they would call me to make an…read moreappointment to see a Dr. A week later no phone call, so I called them. I was told I was assigned to Dr. Omar Nazir, and that he was reviewing my x rays. The earliest appointment was in six weeks. I told them I was in considerable pain and couldn't wait that long. Was put on cancellation list, but never received earlier appointment. Put up with pain as well as I could knowing that there was relief ahead. Showed up day of appointment 20 minutes early to fill out paperwork. Was given an I Pad and papers to fill out - same information on both detailing reason for my visit. Waited 40 minutes past time to be shown to exam room. waited another 20 minutes for Dr. to come in. He tried to shake my hand (reason for visit: crippling pain in right hand- and then told me I need x rays before he could examine me. I told him he had been reviewing my x rays for six weeks. He said he never saw them. Said sit tight, he'd look for them. 20 minutes later came back and said they were requesting x rays from the imager. Came back and said he had a report of the x rays but not the x rays. I told him I couldn't deal with the pain for another six weeks and asked for a prescription and he said he only prescribed after surgery, and that if I had surgery it would be to have my joints fused and basically not be able to use my hand again. (I was expecting, and have since had confirmed that the treatment is cortisone injection). I started crying out of pain and frustration and anger and he turned his back to me and stopped communicating with me. I left, after a completely useless visit, with an unfeeling doctor (and staff - I cried my way out and no one tried to help me) after waiting in pain for six weeks. I have a $3000 deductible - am I supposed to pay out of pocket for incompetence?

I saw Vijay Shankar here a while back. Some of his comments were simply horrifying. When expressing…read moreconcern over the nearly 200 dollar an hour fee they charge just to review paperwork, he mentioned that the company I worked for was successful and the bill shouldn't be an issue for me. I was seeing him in my most vulnerable time and to hear that said was a bit traumatizing. If he was employed here I can't imagine who else they hire.

Ray P has been my provider for many years now. He's the best! He always accommodating and flexible…read morewith his appointment time. I would not trust anyone else with my mental health issues.

I came in the office with a facial soreness due to needing a teeth extracted. Though I couldn't be…read morehelped getting the teeth out CHELSEA was amazing giving me an ice pack to take home to help the pain reduce it was a nice gesture instead of just being kicked out. Now I want to get Kaiser because of her!

Dr Walker is great. 1 filling 1 root canal and no pain. Highly recommend. Thank you.read more

RIP OFF!!!!! Don't use them. The recommended vaccines were $1700…read more Customer service was nice.

It's been very difficult getting a receipt for expense reporting. The app doesn't show my…read moreappointment or receipt. I've called 4 times and have received 3 email communications in response. None of them including a receipt.

Health care can be a hassle, but this medical center has been the source of three of my lowest…read morequality medical experiences. I recently met with Dr. Chris Nelson, and it was one of the coldest and least caring doctor visits of my life. After waiting in the exam room for nearly 30 minutes, he entered the room and made it abundantly clear that his mission was to cut healthcare costs at the expense of my health, and establish a clearly adversarial connection. Each problem I raised was met by either debate or simply ignoring it. During doctor visits, I type my vitals into a OneNote page on my phone, since records systems are so disconnected between doctors. Dr. Nelson's method of care was a cold and curt "please put your phone away." Worst bedside manner I've seen in a physician.

Don't come unless you are too bored and don't mind waiting for 1+ hrs after the appointment time…read morehas passed!!

I went to the one in clackamas Oregon for my first meeting and after that it's been telehealth…read moreappointments. They have been a life saver. I suffer from addiction, Depression and ADHD, I would have relapsed if it wasn't for my main doctor Jessica Bentura Jimenez and her team. I work graveyard and sometimes when I have a question or something weird is happening I'll call at night and usually about 6 am I get a call back from one of the nurses. Then I usually have my problem or question answered by lunch or end of the day. They're super great with actually calling you and sending reminders online. I've never had a robot talking to me. If I ever have a prescription issue they are the most vigilant in helping solve it that I've experienced in my life. Dr. Jessica is super smart, young, patient, experienced but can be direct and very honest, which I appreciate because I don't want someone who is going to just tell you what you want to hear and right any prescription you want. She's very cautious with my side effects and gives great advice almost like a friend. The phone nurses are pretty informative too and very friendly, down to earth to talk to. The actual building was newer and clean inside but their services are online. Video quality and client portals have never been an issue for me. I have OHP Trillium they accepted. Thank you guys! Sincerely Mr. Longfellow