Leticia is very professional and trustworthy. She does a fantastic job cleaning up after my…read morefamily of 5 and our wolfdog/husky mix with the never-ending, year-round shedding. She always asks if there's anything else she can help with or do better for us. She's very caring and considerate- highly recommend!!

First they wanted to show up early and when I could not be there early enough for them they…read morecanceled. When they came back the next week I was being asked strange questions like what is in my basement, which made me feel like they were casing the place. The didn't clean stains I asked them to clean so I had to ask them twice and even then they missed spots (there were only 4 areas) The carpet was soaked when they were done and my furniture was just piled on top of each other. They didn't even put the plastic carpet protectors on my dining room table chairs, sofa, chairs end tables. They left dining room chairs on other furniture and left my piano bench on the sofa. When I asked for floor protector they just handed me some and I had to do it myself. They took the nosel off my bathroom sink to put it on their equipment. They put it back on and somehow crammed it on off the thread and it squirts out the sides all over the place. It was a total disaster. I can not even use my bathroom sink now. I hope I can salvage my carpet & the plumber doesn't cost too much. The company saw my review on google and called me. The guy I talked to said he was the owner & the weird questions were related to them trying to up sell. I told the best way of doing this would be just to ask if they could clean any other carpets not asking what was downstairs in my basement. It would of made their intentions clear and not left me the feeling my home was being cased. I explained to him the next day my carpet still was damp in areas, I got what I would call excuses. It was also no longer soft. I let him know other than not having water between my toes after a water extraction I would also expect after a cleaning that my furniture to put back in place with protectors on wooden legs and they at least check the faucet to make sure they got the cap threaded on. He offered to fix it and return my payment to me, if and only if I removed my review. I had planned on taking him up on the offer to get my payment returned in exchange for removing my unsatisfactory review (I was very uncomfortable about them returning). Later that same day I received a text from the guy that said he was the owner telling me to remove my review by 9 am the next morning or he would be contacting his attorney. I have included their text to me in a screen shot below. For me once a company threatens me with more aggravation for giving them the curtesy of a review & exercising my constitutional rights I am done with that company. Below is the condition my furniture was left after I put the protectors on some legs. Picture of areas where the spots that I mentioned earlier. Judge for yourself To those reading this review: It is our 1st amendment right to post how we feel about a service provided. We can also post facts about what occurred. You just can't lie. Please continue to be honest about the service and don't let bullies try to silence you. You need my voice and I need yours. These business owners can use the information to EARN a five star rating or they can be offended over a review. Support your community and rate!

I trusted this company to solve a cleaning problem for me and all they did was make the problem…read moreworse and then blame me. I had an accident that resulted in paint spilling on a chair in the living room. The technician used some solvent and a brush but wasn't able to clean the chair. As I was also having my carpets cleaned, there were floor units in my home. The technician, without my consent or knowledge, decided to use a floor unit on my delicate chair to try to take out the paint and all it did was leave a water mark and worse yet, ruined the fabric. The owner just yelled at me and said it was my fault when I tried to work with him to make this right. NEVER EVER NEVER use this company!!! They are the worst!!!

I scheduled a deep clean with Serene Spaces Cleaning Co and they did a great job. My home was…read moreextremely dirty due to having family stay over for Thanksgiving. Not only was it affordable, but Whitney the cleaner lady exceeded all of my expectations and finished in a timely manner. I would highly recommend this company and I will for sure be using them again.

We scheduled a deep clean. They did a "Stellar" job!! They moved furniture and cleaned the hardwood…read morefloors, cleaned baseboards, moved furniture to vacuum, wiped down doors & smudges on walls. They were efficient and professional. I was so pleased I now have them clean my house bi-weekly. Love walking into my home after they have been there.

We have a large house and I needed more than one person to clean or we'd have people in our home…read morefor several hours. I decided to try a cleaning service company. They charged $200 more than we were paying for a "deep clean" and I expected more than the normal cleaning I'd been getting from one person. The one reason I hired a service was so at least two people would be there. Only one showed up the second time. They didn't vacuum in corners or under furniture. There were streaks all over our quartz counters and I could see cobwebs under furniture and dirt in every easily accessible corner. They DID NOT clean in any corners, I wiped the floors that had been "cleaned" and they were filthy. They couldn't be bothered to vacuum the rug by my kitchen sink! There were dead bugs that weren't vacuumed up and when they dusted, they had valuable items sitting on the edges of cabinets. I also have things with a lot of sentimental value and they had been placed so that if anyone had bumped the cabinets, these items that cannot be replaced would have easily broken. The counters looked like they'd come in and just shoved everything aside to clean and hadn't put anything back. I went to wash my hands and the soap had been moved to the opposite side of the sink. They weren't at all careful with anything! We had the vinyl flooring that looks like wood installed in our basement and they USED VINEGAR!! They ruined brand new floors. I've included pictures of the floors and just some of the dirt they were too lazy to clean. I know the person wasn't there for as long as they claimed to be there because they entered through my garage and I get a notification when the door is opened and closed. It takes one person at least 4 hours to clean my house. This person was gone in less than two hours. They left a filthy house and when I left messages for the owner, I didn't hear back for a week. She was supposedly sick but she told me she and her husband ran this company. I should have heard back from one of them. We all get sick but that doesn't mean we can just blow off our jobs. A phone call shouldn't be too terribly taxing, especially since they work out of their house! Their work ethic is very poor and they charge way too much. If their work matched their price, I'd have happily paid them to clean. I won't stand for laziness and I'm certainly not going to pay for it. I'd never recommend that anyone use them. For the minimal amount done, I could have quickly cleaned. I've been having this house cleaned for over 20 years and I've never had a job done so poorly. I recommend asking people for recommendations via social media. Friends can write 4 and 5 star reviews but neighbors won't recommend companies like this one. Don't use this company! A 10 year old would have done a better job. The workers for this company do the bare minimum and don't even know what products to use on surfaces. The only thing they know how to do is get in and out of houses as quickly as possible and get your money.

Flor and her team did an excellent job cleaning our home. They were thorough, professional, and…read moreit's clear they truly care about the quality of their work--the house looks spotless and feels incredibly fresh. They've also been very accommodating and easy to work with, especially with scheduling around our busy routine. We really appreciated their willingness to cover their shoes, as we don't wear shoes inside. Communication has always been smooth and pleasant and consistently reliable. I would absolutely recommend Flor and her team to anyone looking for a dependable, high-quality cleaning service, and I would gladly work with them again! :)

Flor and her team did an excellent job cleaning our house after bringing home our baby!read more

Had some housework done by them for a couple of years now and they are very friendly, punctual and…read morehave great prices. Would definitely recommend if you are in need of some good cleaners.

My experience with My Elite Clean was more than positive. I was truly impressed with the move out…read morecleaning that was provided. This was the first time that I have used a cleaning service so I did not know what to expect. From the initial contact they have been nothing but professional. The rental we had stayed in was lived in (almost 8 years) and definitely needed some TLC which was given and then some. Victoria and Miraja did an amazing job and brought the rental back to life. My landlord was so impressed with the cleaning that she asked me for the name of the company and would like to use them for her other properties. For the service I requested I got more than what I thought and surpassed my expectations and it was definitely was worth what aI paid for. There is a portal where you can order, there is communication up until the appointment. They followed my instructions with no issues. I was notified when they were on their way and when they were done. Now I am going to start using their services for my new place. Highly recommended.

To say this experience was great would be a lie!…read more We paid for a deep cleaning service for our 4 bedroom/3 bathroom home. However, only 3 bedrooms and 2 bathrooms were cleaned, but I really can't say it was "deep cleaned." Please note, not only did we pay full price, we also needed to pay extra because it took them longer than expected to clean. In our guest bedroom, there was still visible dust on the headboard and shelves attached. Mind you, there wasn't even a mattress on the frame, so all they literally needed to do was sweep and mop around the bed frame and dust the headboard. We blamed our first experience on my son being a distraction since he talked about watching snap chat videos with one of the cleaners (the cleaner and my son were both seniors in HS). Today, we had our 1st "2 week routine" cleaning, and again, the 1 cleaner couldn't clean my STILL 4bd/3ba home within the allotted time. My question is, if 2 cleaned couldn't clean my house within the timeframe, why would you only send 1 cleaner the next time?! My house did not get smaller! So again, I'm paying full price (they charge you in the morning so regardless of the outcome, they already got paid) and got charged extra because the 1 cleaner couldn't clean my 4br/3ba house in time. AND again, only 3 of my bedrooms and 2 bathrooms were cleaned. AND again, I wouldn't call it clean but "straightened up." DO NOT WASTE YOUR MONEY... You can clean your house better than them or find another company that willing to work for the money you're spending!

We have been using Buckingham Palace for a few years now. They are professional and friendly. Any…read moreconcerns we have had are always addressed with care and expediency. Cleaning is consistent. Only small complaint is due to staffing issues beyond their control, they have sometimes had to rush through the cleaning process in order to stay within their allocated time per client. They charge by the number of cleaners/hour. They have a range of services that can be added to the standard cleaning.

Buckingham Palace has cleaned our home for 17 years, both routine semimonthly and extra cleaning…read morefor holidays and special events. They have always done exceptional work and the cleaners are thorough and pleasant. We appreciate that they charge a rate which allows them to pay their workers a reasonable wage. We have always felt very comfortable with them being alone in our home. We strongly recommend them.