DISHONEST SERVICE I hired this company for "professional organizer" services and paid a premium rate. What I received was a basic cleaning job from a staff member with no professional organizing expertise. This company was completely dishonest about the services and expertise they offer. This was a clear bait-and-switch: they took my money for a specialized service they simply do not provide. I reached out to the owner on October 19th. As of today, the owner has completely failed to respond. This was my message to her: "Dear Fresh Oil Cleaning Service Management/Owner, I'm writing to follow up on the service I received recently for professional organization of my garage. While your worker was nice & did an adequate job of cleaning the space, I am disappointed with the overall service because it did not meet the requirement of professional ORGANIZATION that I specifically requested and that you assured me of. I already have a trusted cleaning crew, and I chose your company specifically for the expertise of a professional organizer. Unfortunately, the service provided was strictly cleaning, and I've spent the last few days essentially re-doing the organizational work myself--a task I hired a professional to avoid. As a fellow business owner, I understand the importance of delivering on the services promised, and I genuinely feel that the service I received was a waste of my time and money. It left a really bad taste... Responding to your public reply regarding my service review: I am responding to your claims with facts and evidence, not emotion. My initial review was simply a factual account of my experience with the Professional Organizing service I booked through your company. Focus on the Service Booked vs. Delivered My core concern remains: your company presented and billed this as a 'Professional Organizing' service. The worker you sent performed well at cleaning, which is consistent with your company's primary service, but demonstrated a clear lack of professional organizing skills. I even paid the worker extra for her extended time and tip because I appreciated the cleaning effort, despite the organizing failure. I stand by my statement that your company is a cleaning service, not a professional organizing service, and I am simply sharing this experience to inform future potential clients about this specific service offering. Addressing Your False Claims Consultation: Your claim of a 30-minute consultation is false. I have video evidence from my in-home cameras that refutes this entirely. You are operating under a delusion regarding the information you are using to craft your response. Proof of Work: I have time-stamped photographs of the area before your worker's arrival, after her departure, and the extensive re-organization and re-work my husband and I had to complete to fix the results. This evidence directly supports my initial review. Punctuality: Regarding the scheduling, the worker you dispatched explicitly informed me that she was instructed to arrive at 9:00AM, not 8:00 AM as initially scheduled. I have written communication to support this fact. Conclusion I am simply a client stating the facts about a dishonest representation of services. This is not 'defamation'; this is a factual client account. Your current response, which contains multiple easily disproven falsehoods, is highly unprofessional and speaks volumes about your company's unwillingness to take accountability. No further response from you is necessary. read more

I could not be happier with Fresh Oil. Fantastic communication. My blinds are spotless. I have never seen my bathroom so clean. I am so happy to have found a wonderful house cleaner read more

I am absolutely thrilled with this company. They are very professional and incredibly thorough. They knew exactly what I needed. I was looking for someone to clean my house better than I do. They did it. Not a single thing was missed. Their prices are very competitive and worth every dollar. I am looking forward to having them out every three months to do their magic again. Thank you. read more

First of all, just wanted to say thank you for coming on such a short notice. I called on a Thursday and came out on a Friday. Can't thank you enough. Communicative the whole time, making me aware that the cost may be more than my initial quote but I was prepared for that. Thank you for all your hard work and dedication to cleaning our home. We appreciate your honesty. Will definitely will be using you again next time!! read more

I chose this service because of the quick professional response. By far the most expensive, but I needed help and wanted a good job. We quickly set a time and date for cleaning. The day comes for our appointment and... No show! No call. When I texted , asking her if she's still coming, I did receive a call and said " I forgot... This happens but... guess I'll clean it myself. Thanks read more

We coordinated the cleaning of my 2 bedroom apartment after the movers moved my stuff to my new location. Went back the next day to retrieve my step stool and vacuum and dirty towels. I was very impressed with the cleaning of my old unit. Can I say perfect yes it was. Thank you Debbie can't say enough except everyone who reads this hire her you will not be disappointed I wasn't . Larry read more

Don't waste your time! They were a no show! How unbelievably rude. We spoke and set up a date and time. I text them to confirm the day before. They never responded. Foolishly, I still spent energy I didn't have late at night after work prepping for their visit the next morning, hoping they were going to be reliable... Or at least courteous enough to check their phone and let me know if they can't make it. Called and their phone is off. I've been exhausted taking care of abandoned newborn kittens. I have family flying in soon and it's too late to find anyone else. What an inconsiderate way to run a business! read more

Deborah was so quick to give me a quote and schedule an apartment cleaning that I needed done in a hurry. She thoroughly took down all my information and based off the photos I sent her, she gave me a great estimate. Showed up right on time and did such a spectacular job! I definitely recommend Minnie Maids if you are looking for a reliable cleaning company read more

They've been here for a deep clean followed by a regular clean a month later. I'm very pleased. Punctual, good work quality. Very conscientious. Plan to have them back. Thanks Minnie Maids! read more

Minnie Maids did an amazing job! They are reasonable, quick and efficient! Highly recommend them!

Amazing service and a rapid response is always much appreciated! Whenever I need a cleaning in my home any day of the week Deborah responds very fast. I would definitely recommend Minnie maids! read more

They are worth the wait to get booked. My house is so much easier to keep clean now. Minnie Maids is Trustworthy and Always brings a positive attitude Their ongoing service include detail cleaning that makes a Big difference to the over all Appearance and Health of my Home. read more

Good communication and resolved issue. Professional demeanor.Will do business with her.

I wrote a poor review on Minnie Maids recently. I'm very happy to say "I was wrong " I once again took a chance and hired Minnie Maids. Debbie is a really wonderful person, needs very little direction, works hard and did a great job. I recommend Woo hoo! read more

Minnie maids are amazing!! I have a bathroom that was in bad shape, they came out and did a remarkable job. It looks like a whole new bathroom! I can't say enough good things about them. I will definitely be calling again. read more

What a wonderful experience from start to finish! Debbie responded to my initial message within minutes. She quoted me a price and worked around my busy schedule. Debbie was on time, came with all of her own supplies and got right to work! My house is sparkling!! I've just had 3 weeks of company and kind of let the house go. I was only looking for a one time cleaning, however after meeting her and seeing her work, I hired her for scheduled regular cleaning! Thank you Minnie Maids!! You just made my life so much easier. read more

Just moved to the area. I am glad to have found someone with availability and professional cleaning services. Stayed in communication and set a schedule to return. read more

On time and fast. I had the oven cleaned inside and out, and it looks like a new oven. I also had them do the windows sills because, I hate doing the window sills!!! They are spotless now. Could of did a better job with mopping the kitchen floors, but better than me. I would recommend Minnie Maids to my friends and family. read more

A No show for the first cleaning. I had touched bases with the owner, Ash,we, by text message the day before and am very disappointed that she did not give the thought or professional courtesy to let me know she wasn't coming. I arranged the service two weeks in advance and she had my phone and had texted me the original offer to clean my home after I had submitted my information online. This lack of professional ethics/conduct would concern me if I were giving this owner personal access to my home. read more