Flawless delivery of a Baby Grand Steinway Piano. Stunningly beautiful and equally at home in my big old gorgeous living room. Chopstick NEVER sounded so good! -G read more

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Excellent. Very knowledgeable and friendly staff when it comes to explaining features and specs. The delivery guys are amazing. This store carries the best piano brand in the world, Yamaha, with dozens of brand new models to choose from. Also has a great pre-owned selection of other brands like Steinway & Sons, Baldwin, Kawai, and many more. They have pianos that adjust to your space and budget needs. read more

Fresno Piano - Yamaha CFX. The best, most reliable and precise concert grand in the world. - Musical Instruments & Teachers Near Me - Fresno, California

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These guys did an AMAZING job at moving my piano. I was having new carpet installed and these two gentlemen wrapped my piano and moved it with such care and precision. Once the carpets were put in, they came back and moved the piano back. What an amazing company... and their movers are even more amazing! read more

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Great experience with Fresno Piano. Jim was professional , courteous and explained in detail what the cost would be to move a piano from 1 residence to another. A 2 man team showed up and they were both as professional and courteous. We will definitely use them again. Thank you Jim! From Bonnie B. read more

I spent a few months researching pianos before making my decision to purchase a Yamaha piano. I went to several stores in the area, and in the Bay Area. In Fresno, I spoke with Jim. He was patient and took the time to show me his pianos, helping me find what I might like. It was a pleasant experience, he left me alone so I could play on all the pianos. (I had the same experience at his other outlet store. His staff there was equally polite). I came and left the store a couple times, needing to think it over, and shop around. There was never any pressure to make a sale. In the end I did make a purchase. I got lucky, and had it delivered the same day. The movers did an excellent job installing my piano, and giving it a final polish. Kudos to them for such an excellent experience. read more

I send all my students to JIM Fishback and his crew. I worked for him in the past and that bogus review about him being pushy and rude should be treated as a lie planted by the company that stands to profit by that lie. Shame on them read more

Had a great experience with Fresno Piano Gallery and Troy. Bought brand new YAMAHA B1! read more

Terrific service! My family and I are music newbies--I mean, we can listen and appreciate, but we have never imagined that we could play an instrument. When an opportunity came along to learn, we were excited and decided to go all out and what-the-heck, invest in a starter piano. And of course, we had to start with the people who actually know their stuff. Walking into the store was jaw-dropping. Beautiful pianos all lined up. Nick was very helpful, describing the different types and not pushy at all. Mind you, we had a 7-year old with us jumping up and down and wanting to touch everything. I was cringing and worried that Nick and Jim would reprimand her; but they did the exact opposite. They smiled and appreciated her excitement and seemed excited along with her for getting her 1st piano. Good quality pianos do not come cheap. I had a lot of concerns financially, but Nick and Ted were willing to hear me out and make it possible to own a well-loved spinet--which was surprisingly within my budget. I was still not sure on so I said I would think about it and maybe come back next week. I felt no pressure at all. Even at this point where they were not sure of making the sale, they were really nice and continued to provide a lot of education on learning and owning a piano. 2 hours after closing time, my husband and I decided to go ahead and buy the piano. Nick answered our call after hours (with me apologizing profusely for such a late call, and him not minding at all) and reserved it for us and we went ahead with the purchase the next day. Jim was excellent on the day of purchase; answered all our questions patiently and gave a lot of recommendations. You can truly see that he is passionate about pianos--not as a business, but the actual instrument and music. He really knows his stuff! He gave my family and I a lot of pointers that I know we will be using while learning the piano. The store also offers a buy-back guarantee for 10 years. They are THAT confident in the state of the pianos they sell at this time to want them back. I was very impressed with that. Our piano teacher came out the same day to take a look and she was very impressed with the quality, sound, and price! Piano delivery was no hassle at all. They were prompt, gave me a call to let me know when they were coming (we were already given a 2-hour window upon purchase), respectful of our home and family, and set the piano up perfectly! We will definitely be back to upgrade! Hopefully sooner than later. read more

Bought a piano at Fresno Piano Gallery. When the piano was delivered I jumped up on the truck to be sure it was the right piano and that there was no damage to it when loaded. Found that the lower left corner of the piano was broken and just hanging. I told the delivery guy not to unload, and that I needed to contact Jim the owner about the new damage. I talked to Nick, salesman, while he was understanding the owner Jim ( I think was his name) said the damage was already there in the showroom. I told him it was not, even if it was and they knew about it why was that kind of serious damage not pointed out? Used piano or not I found out later it was over priced by 40%. I am a novice, but was trusting and that was a mistake. A check was cut for me but the experience was not good with Fresno Piano Gallery. Well, the company is in denial about the damage. It most certainly was broken and hanging in the lower left rear corner. Jim is not telling the truth here. Yes, I agree there were many blemishes and wear and tear on the piano, however, I thought this normal until I looked at many other pianos on C.L. and in the paper, and found comparing apples to apples his used and damaged piano was 40% over priced. The trade in value of anything, is nothing, if it is over priced. There is a huge number of used and in far better condition pianos out there on the market right now. Oh, Jim says he apologized, not true. He did call only to let me know that somehow I made a big deal out of a damaged piano. I was the one who spent a total of 1600.00 for a previously undamaged piano. Go see the thing for yourself. Jim, further states it was not damaged and again he is lying. See the piano and its condition. If the repair was done it was done when they brought it back to his shop. He makes lots of claims about other peoples pianos that they are selling like, no free delivery, all in bad repair, and so on...I guess he is the only one with the goods or so he thinks because bargaining is part of the deal. People love their pianos and do take good care of them for the most part. Lying is bad for business Jim. read more

I went to Fresno piano gallery to check out their new location today and see what kind of selections they have. I was pleasantly surprised to see the variety of pianos that they carry. There's no where else in Fresno to compare their piano selection to. Although I was just browsing, I did notice that the staff was very knowledgeable about the pianos they carry. The staff also showed me that they have player pianos that can play a variety of music from selected radio stations. Overall I would definitely purchase my next piano here. The service is spot on and the prices seemed reasonable for brands like Yamaha and Steinway. read more

Jim Fishback tried to help us find a piano for our children. He was pushy and rude. He kept insisting on a piano we didn't need. Thankfully there is a new piano store on Palm and Herndon called Steinway Piano Gallery. The customer service we received there was professional and beyond amazing! I am so happy with our purchase from Steinway Piano Gallery! read more

I went in on Wednesday last to get a piano for my son. I've been shopping around since we're new to the area and this has so far been the best place. Nick the salesman was pleasant and knowledgeable and I didn't feel like he was throwing musical jargon at me to impress me. I'm definitely going back and recommending to friends!! read more

Amazing service! Highly recommended for any of your piano needs. 5 stars! *****

Superb establishment. These folks were nothing but welcoming and nice. Everyone was so knowledgeable and helpful here. The owner is an absolutely wonderful individual. If you ever need a piano and aren't sure what to get, come here. These guys know what they are talking about and they have quality pianos. read more

I recently purchased a Yamaha Studio Piano from Jim at Fresno Piano Gallery. I walked in with a price range in mind, Jim was able to show me several pianos and explain the differences. He is very knowledgable and answered all my questions. I purchased a beautiful, great sounding, quality piano. Delivery was fast and easy. I recommend Fresno Piano Gallery to anyone who is looking to purchase a piano. read more

We were out looking around for an upright piano for our home and found this gallery near Costco at River Park. Great business to deal with! The floor workers are very knowledgeable and helpful. Their room in the back is set up for concert performances using a big screen TV where a performer thousand miles away could be playing on the player piano in the room. They have so many new piano's that have technology that floored us. They have a piano that will light up the keys to help you learn to play! For anyone who likes music this is the "go to place"! read more

With much trepidation, I came here to educate myself on digital pianos because my child has nagged me for almost a year about getting one. With Christmas coming, it made sense to get serious about a purchase. I spoke with Jim about needs/wants/potential issues/costs, etc... I was pointed to a Clavinova that, frankly, the pricing scared the buhjayzus out of me. However, with its features, quality, 5-year manufacturer warranty, and financing options, the endeavor became so much more palatable. Anyhow, I ultimately purchased and Jim sweetened the pot for me by throwing in some headphones (I pity the parents of aspiring percussionists) and helped me out on a delivery issue. The delivery men (Joe and Joe) were great, as well. Friendly, helpful, and even volunteered to come back if I needed help relocating the piano within the home. I am thoroughly pleased with the service, the product, and the people here. I did end up gifting this to my child early, as it was too large to hide, and she is one happy girl. Thank you again to Jim, Joe and Joe! You guys were very nice and I appreciate it so much! read more

My girlfriend and I were looking for a piano because her grandmother started giving her piano lessons. After going to a few different piano stores we went in to Fresno Piano Gallery where we were treated very well by the staff and the owner Mr. Jim Fishback. The staff was very knowledgeable and courteous. We got a very nice, top quality piano at a great price. We recommend this store for anyone interested in purchasing a piano. Thank you FPG, we are very happy! read more

Several weeks ago I went into Fresno Piano Gallery to look...for fun! I spent a long time looking at all the pianos and listening to Troy (a salesman there) play each one so beautifully and talk about his love of music. The whole experience was fun but something else happened. By the time I left the store, I realized that, somehow, someday, I had to bring a Yamaha piano home. I took my husband, Ken, back to the store. I wondered if he would have the same emotional reaction that I had to the incredible sound of these instruments. We went back a third time. This time we met with the owner, Jim. He showed us a fantastic pre-owned satin black Yamaha C1 with a Mark IV disklavier. He told us all about the different models and answered all our questions. The C1 had been there before but for some reason, I did not notice the first two visits. I listened to Jim play that C1 and almost instantly I realized this was, somehow, supposed to be mine! It was fantastic. Well, long story short...I have it. We traded in our old piano and were able to make a wonderful deal for this new one. This piano is perfect in every way and more. While I was deciding to buy this piano they received another pre-owned , gorgeous Yamaha grand that I am sure won't last long. The selection in this store is fantastic. To top off all of this, Yamaha has a wonderful program in case we would want to trade up any time in the next 10 years! I cannot imagine that right now but it is there and available in case we decide to do it. We have already recommended this store to our friends and will continue to do so. Jim, the owner is very nice, honest, helpful and knowledgeable as well at his very competent staff. It is a great store. Fresno and Yamaha is lucky to have them! read more