The owner helps you select the right size bicycle, and the after-sale service is excellent!read more

Been coming here for years, great work and attention to detail and good prices.. always honest and…read moredoes things the right way which is number 1 priority when choosing a bike shop for repairs or upgrades

Amazing experience from start to finish. The team went above and beyond by rushing a repair on a…read moreSaturday afternoon shortly before closing so my son could participate in his race the next day. Extremely grateful. Such a kind and professional team!

**Be careful buying from Mack Cycle (South Miami location)!…read moreI recently bought a Cannondale CX 2, and found out after taking delivery that the bike does *not* include a kickstand-- something that's never mentioned at purchase or in the website. When I picked up the bike, the assembler offered the kickstand for **$15**, but since I already had several at home, I declined at the time. Later, none of mine fit the CX 2, so I went back to the store on Sunset Boulevard to buy one -- only to be told it now costs 25. When I politely explained that the person who assembled my bike had offered it for $15, the cashier flatly dismissed it, saying that price was "impossible" because "Specialized's is $15." That didn't make sense -- how would a mechanic who handled my bike know or quote the wrong price unless that's what the store policy had been at the time? To make matters worse, the cashier's attitude was curt and dismissive, showing zero customer service. For a store representing major brands like Cannondale, it's shocking to see such a lack of professionalism. Bottom line: Ask very clearly what is and isn't included when you buy your bike here, and be prepared for inconsistent information and poor service. Transparency and respect for customers should be basic -- but unfortunately, I didn't find either at Mack Cycle.

Everything about this place is fantastic. Friendly and honest service. They repair for affordable…read morepricing. They point out any possible future issues and take care of it without upselling you into bankruptcy. This is my go to for all biking matters. Highly recommend.

Best customer service, always on point and helping me with my needs! Very fast, fix everything…read moresame day

Took my Specialized bike in for service. The staff is friendly and professional. Matt the mechanic…read moreexplained all the issues with the bike that needed attention. He gave me an itemized list and cost to repair each item. I told him that I could not afford to fix every item at the time. We agreed for now to only repair the front derailleur; it now works great. Bike Tech is a great place, courteous staff, and great value for the money.

I'm a charter customer and they are the best of the best I bought all my Cannondales there starting…read morewith the first store.

Brought two bikes in for full tune up. They came back like new. Price was good . I was wondering…read moreabout Christmas back load. Management more than made up for miscommunication by staff by going the extra mile .

Had a really solid experience here--definitely one of those bike shops you can rely on. The staff…read moreare super knowledgeable and take the time to explain what's going on with your bike without making it confusing or overwhelming. They handled my repair quickly and with great attention to detail, and you can tell they actually care about doing things right. The shop offers everything from repairs to parts and accessories, so it's a great one-stop spot for cyclists. What stood out most was the honest, friendly service--no pressure, just helpful advice and quality work. Overall, a great local shop whether you need a quick fix or more serious work--would definitely come back.

I was told I could make it in and change the tire on my scooter. My uber took a bit longer but…read morestill made it before closing. Offered to pay more than they asked for and was still told the mechanic "didn't feel like it" and it's his call.

Miami Bikes is the best Bike Dealer I've ever worked with. They are knowledgeable, helpful, sell…read moretop quality bikes and gear and do so for a fair price.

Edit: the owner has since called and reimbursed $32…read more I was super happy when I left our bikes on Friday, and the employee assured me it wouldn't be much more than 100 if at all. When he called me to let me know the bikes were ready he said one bike was $75 and the other was $30. However, when I went to pick them up I was charged an additional service and wash $40 for one of the bicycles that wasn't mentioned ahead of time. The employee had even told me ahead of time that if it was more than $100 to just get a new bike. I would have preferred they were more transparent with the cost, as I asked several times. I thought the first employee was extremely nice and helpful, I wish I could recommend the place but I'm feeling a little off put by hidden costs.

Beautiful bike shop. The pics on websites doesn't give it any justice. Ernesto and his staff were…read morevery polite and easy going. I was politely greeted upon my entrance. Great selection of merchandise. I purchased a used stationary Smart bike I found on the internet. The seller left it at the shop for me to pick up. Ernesto had no financial gain from my visit but yet we talked and laughed. I'll definitely be back to purchase some gear. They had a great bike fitter and I could tell he knew what he was doing. This is definitely a bike shop to visit.

Mauricio's decades of experience really show. I brought in a used Specialized bike for a tune-up…read moreand cleaning ($75) and had it back the same day, riding like new. The improvement was immediately noticeable. Great value, professional service, and I'm very happy to recommend Bike Depot.

I gotta say this has to be the nastiest store I've ever been in. Went to support a local business…read morefor an inner tube and not only did they give me the wrong one but the place smelled like straight ammonia. They must've had like 10 cats there and the inner tube wrapper also had hairs and cat piss on it. Super disgusted. I didn't even go back to get the right one.

So I recently got my bike checked by this company, and at first it was perfect, all good,…read moreeverything looked ok, but when I started riding the same day, everything got loose again, and worse, the tire started touching my frame and scratching it.

I Love Bike Masters!!! Their Service is Superior; they listen to their clients' needs; then take…read morethe extra measures to "WOW!!!" them with Excellence! 5 Stars All The Way!!!