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    Bike Masters

    4.2 (82 reviews)
    ModerateBikes
    Open 10:00 am - 4:00 pm
    Updated 1 month ago

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    Victoria T.

    Don't know just what happened!! Old man with white hair basically told me he doesn't have any female bikes. I understand we're in a Covid crisis, and we go in one by one, but there was no one in the store. He comes out asking, "How can I help?" Me: Hi, are you open? Him: Yes, what do you need? Me: A hybrid bike? HIM: NO, I don't have. We don't even have female bikes. Me: Oh ok. Thank you. What the Heck? I had a mask on and He didn't even let me come in. That was totally uncalled for, especially in this day and age. Good luck, buddy, I'll take my business elsewhere.

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    1 month ago

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    9 months ago

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    2 years ago

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    3 years ago

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    2 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    3 years ago

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    4 years ago

    Had two bikes serviced this morning. Arturo was very pleasant and does excellent work. My past experience at Bike Masters was the same.

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    8 years ago

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    17 years ago

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    15 years ago

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    12 years ago

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    6 years ago

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    10 years ago

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    8 years ago

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    8 years ago

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    16 years ago

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    15 years ago

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    12 years ago

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    7 years ago

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    10 years ago

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    13 years ago

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    13 years ago

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    11 years ago

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    5 years ago

    I used to go to shop all the time a couple of years ago. Now the staff is not that great with customer service.

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    Ask the Community - Bike Masters

    Review Highlights - Bike Masters

    The prices here are no comparison to cycle world and bike tech, here these guys take care of you and don't try to crack you..

    Mentioned in 4 reviews

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    Mack Cycle & Fitness

    Mack Cycle & Fitness

    4.4(258 reviews)
    5.9 mi
    $$
    Locally owned & operated
    Free parking

    Amazing experience from start to finish. The team went above and beyond by rushing a repair on a…read moreSaturday afternoon shortly before closing so my son could participate in his race the next day. Extremely grateful. Such a kind and professional team!

    **Be careful buying from Mack Cycle (South Miami location)!…read moreI recently bought a Cannondale CX 2, and found out after taking delivery that the bike does *not* include a kickstand-- something that's never mentioned at purchase or in the website. When I picked up the bike, the assembler offered the kickstand for **$15**, but since I already had several at home, I declined at the time. Later, none of mine fit the CX 2, so I went back to the store on Sunset Boulevard to buy one -- only to be told it now costs 25. When I politely explained that the person who assembled my bike had offered it for $15, the cashier flatly dismissed it, saying that price was "impossible" because "Specialized's is $15." That didn't make sense -- how would a mechanic who handled my bike know or quote the wrong price unless that's what the store policy had been at the time? To make matters worse, the cashier's attitude was curt and dismissive, showing zero customer service. For a store representing major brands like Cannondale, it's shocking to see such a lack of professionalism. Bottom line: Ask very clearly what is and isn't included when you buy your bike here, and be prepared for inconsistent information and poor service. Transparency and respect for customers should be basic -- but unfortunately, I didn't find either at Mack Cycle.

    Photos
    Mack Cycle & Fitness - Mack Cycle and Fitness Store Front View from Sunset Drive

    Mack Cycle and Fitness Store Front View from Sunset Drive

    Mack Cycle & Fitness
    Mack Cycle & Fitness

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    Bike Masters - bikes - Updated May 2026

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