They are very caring and gentle with dogs. My 13 year old dog has a hard time walking on tile floors and he had gone down and couldn't get his feet under him to stand back up so one of their employees gently picked up and carried him to the back. My Damon is still a big dog and not easy to lift. They got him done quickly and carried him back out to the car. They go out of their way to make the dogs comfortable and they don't keep the dogs there all day. read more

The owner and staff were very sweet to my dog and to me. The answered all my questions then some! First time client, and I will be back. read more

This is where I bring my Border Collie and they always do a great job with him!! He is always happy to see the groomers and I trust them to take care of my pup. read more

Friendly Paws Grooming - Pet Groomers Near Me - Colorado Springs, Colorado

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My pup needed his nails trimmed and I was a walk-in and they did them immediately at no charge. I will try Friendly Paws next time he needs to be groomed read more

If I could give them a -10 I would. The lady at the front desk is horrible. I took my small dog in to get his normal cut. Which she kept asking me questions about. They know my dog is losing his sight and does not like sudden moves. Well, when she came around the counter, she spooked my dog and he almost bit her. She became angry and told me they do not take dogs that bite. I told her she spooked him and that is why he almost bit her. When I came to pick him up, she told me they would no longer take my dog because of his aggressive behavior. read more

This place is amazing, I have a hard time leaving my dog with anyone. The first time I tried this place I worked with Miki, she was amazing and completed my dogs haircut with no scratches, and did a fabulous job. I went back for a second time and got Rachel she also did astonishing completed my request top tier and got my dog back smiling. Highly recommend!! read more

Holy shiz nits! It took three people but someone finally can clip my giant drama queen of a dog's nails! I have a gentle giant but he won't let anyone near his nails. The staff at friendly paws did it! Thank you!!! read more

So we have been coming to Friendly Paws Grooming for about 6 months now and I am SO impressed! My Aussie needs a groom about every 4 weeks and my Kelpie does about every 8 weeks. When I come in the staff has always been friendly and knowledgeable. I always address what I would like to be worked on for my pet because it changes every groom- either I want them to focus on feet or face or ears and they listen and I have NEVER had an issue. I like that they cover ears, and anal glands, nail trim, and teeth brushing in their groom. They have always gone the extra mile for my pets and what is best for them and I appreciate it. read more

I have never had 2 girls (2 standard poodles) so excited to go to spa day as my 2 current girls. They start talking to us when they know they are getting close to Friendly Paws, and keep talking till the get in the door. Such excitement to see everyone there! read more

Friendly Paws Grooming - Ginger and Sera after spa day! - Pet Groomers Near Me - Colorado Springs, Colorado

Pretty good hair cut for my baby especially with him being full of nats when I took him in for his cut, they told me he was going to be naked but I didn't think this type of naked! The only main thing that bugged me about them is that he has a cut by his area down there an red bumps that he never had before and it makes me concerned because they didn't inform me that they had cut him down there. read more

Friendly Paws Grooming - Pet Groomers Near Me - Colorado Springs, Colorado

Best Grooming my Fur baby has had in three years of looking for a good dog groomer in Colorado Springs

They will disregard any instructions you may have about how to car for your dog. Then they will proceed to trim your dogs hair so close to their skin they end up cutting my dog on their nipples. This place is a scam!! Will post pictures shortly. read more

I've been bringing my large Berner here for the past year. Initially, I wasn't too impressed because they kept him for more than 3 hours without calling to update me. I had to call to see what was going on and even then, was told that more time was needed. After the 3rd call, I was told he was ready. I got him back after 4.5 hours and his coat was not up to MY standard. It seemed like a rushed/last minute brush. SINCE THAT FIRST VISIT, they have been doing great with my dog! They were willing to listen to my wishes, understood that I was not satisfied on that first visit, were very kind and professional with their communication with me. They always take longer than previous groomers I've been to; I'm okay with that and I know the extra time is needed for my large dog. I'm used to groomers taking 2 hours. My wait time has been 3-5 hours at this location. My dog is double-coated and it gets shaggy if I wait too long to bring him in. So I will wait if needed. They ensure he looks AMAZING for pickup. However, I recommend going in and providing specifics for cuts or expectations if you want your dog to look a certain way. My dog barks at new people and most people would be intimidated by a large black dog, but they are prepared and readily accept him and he is all wiggles and is happy whenever I pick him up. Their fees are more than reasonable and I believe that they will do their best to resolve any issues with their customers. read more

We brought our 8 month old sheepadoodle into Friendly Paws for a grooming service because our pup gets hot with really long fur. When I drop her off the two people helped me go over the length and trimming we wanted. I thought we understood what the hair cut was going to look like ( I showed them a photo of her last groom ) so they could visually see what we were expecting. I also explained that she did have some matted fur on her chest and belly. They said they would comb them out or lightly trim some areas if needed. After $100 and 3 hours waiting, my wife picked her up and when they got home we quickly realized that her fur was still matted in several spot ( we spent 45 minutes combing more mats out). We also saw that the length of her fur was very different all over her body. We looked where her chest and belly, where her fur was matted and she was shaved completely in spots, she had scratch marks from the trimmer and other spots were long. We will not be coming back here and we don't even know if they did everything included in the package price. Not recommending this place at all. We will be taking our dogs somewhere else. The whole groom seemed rushed and not professional. read more

Friendly Paws Grooming - Inconsistent trimming and scratches from trimmer - Pet Groomers Near Me - Colorado Springs, Colorado

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I took my dogs here all the time..but today i think i'll never come back..set up an appointment at 12 for 2 of my dogs and i was told they will be done in 4 hr.go back home and wait them to call..but i didnt hear nothing from them..i tried to call them and they pick the phone then i ask how much longer??that fucking new lady didnt say nothing and just leave the phone..so i have to drove all the way there at 5..i met that fucking lady again.she told me 2 more hour for my baby..what do you think if you leave you baby there at 12 and come back at 5 then they tell you wait 2 more hour??and i hear she talk something about me..if you busy.dont take my appointment.!i used to love come over here.but now i will never come back..n1:cause i dont want to leave my dogs dog for too long N2:i really dont want to see that fucking lady again..VErY BAD Customer Services!! read more

This place is awesome. Reasonable price and quality service. The people are very friendly

I am super picky about who touches my fur baby, and I will ONLY bring him here!! They always do an amazing job and will go the extra mile always to make sure he is taken care of. Huskys can be hard to groom but they make sure he is comfortable. DEFINITELY RECOMMEND!! read more

Friendly Paws Grooming - Aspen - Pet Groomers Near Me - Colorado Springs, Colorado

I wish I could leave 0...maybe even negative stars. Did not cut my dogs hair like I asked. Showed pictures and video and still messed up her hair cut. Furthermore took almost 5 hours and I'm pretty sure it's because they messed her hair up and were trying to fix it. Won't be going back there. Ever. read more

I am picky about who cares for and grooms my 3 dogs and friendly paws is the best. They are well groomed and happy when we go in. read more

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I requested the first photo and showed the owner the photo as a reference. The end result was the last two photos which is clearly unacceptable. I called immediately after and requested a call back due to the poor outcome of the cut and them not removing ear hair. I was told the owner would call me back the following day. Several days later and still no response. Please have your work reflect the prices you're charging and have decent, honest customer service. read more

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HORRIBLE CUSTOMER SERVICE. This was strike 2. I'm not going back for the 3rd. I had an appointment and was told Jax would be ready in 2 hours. After 3 my husband called and was told "he is just now on the table it will be 30-45 more minutes. About an hour later we got the call that he was ready. We were told that for our money he would be getting the works to include nails and glands. The nails weren't done and I haven't bothered to check his glands. When I walked in there were 3 employees in the small check in area and not one greeted me. A lady was trimming nails in the area on 2 good sized dogs. I was told I had to wait until SHE was done to get my pet. I waited a few minutes and in the meantime Jason ran my card and expected me to add a tip before seeing Jax. I asked him to get my dog so I could leave as he had been there for over 4 hours when I was told he would be done in 2. The nail lady was quick to rudely respond "you should have never been told that". No response was needed, I got my dog and left. If they treat the humans badly how do they treat our fur babies? Please don't waste your time or money for incomplete work and long hours and even worse communication skills. I won't ever recommend this place. As a matter of fact this is the one I will steer people away from. read more

Thet are great! Good price an they are always make my dog super comfortable and happy to be there

This shop is amazing. In a half an hour they clipped my cats nails and gave one a combing and bath. My cats were stressed but they handled them like champs! Oh and they clip nails and put on nail caps for tips only. They handled themselves professionally but also like a neighborhood groomer which is refreshing compared to the institutional feel I got at pet smart when I took my cats in for the same thing and spent three times as much. I will definitely be going back! But word to the wise, they mostly groom dogs and there are a lot of dogs on the premises so if you do bring in your car bring it in on a Wednesday or Thursday when they are less busy and call ahead and ask if dogs can be put up while you are getting the cats nails clipped. This will be less stressful for your cats and the staff there too. read more

Avoid this place that dont listen and just want money they cant seem to grasp the concept of doing what the owner wants read more

Friendly Paws Grooming - Pet Groomers Near Me - Colorado Springs, Colorado

They are amazing with my chicken of a dog. He hates being blow dried and having his nails clipped, and they're always super patient with him! read more

DO NOT TAKE YOUR PET HERE! I REPEAT, DO NOT TAKE YOUR PET HERE. Our dog has gotten groomed bi-monthly for the last 5 years and he is always excited to see us when we pick him up. When I went to pick him up, he has never barked or yelled so loudly in his life. You could tell they mistreat animals at this location. Aside from how they treat your pet, I had to ask the groomer to re-cut his hair because they didn't understand what 'one length' across his whole body meant. They left our dog's ears and tail long after repeatedly telling them to cut him down all the way to one length. I ended up waiting in the shop for an additional 45 minutes while they cut his hair again. Upon arriving home, our dog had several noticeable marks from poor shearing. A cut about the length of a dime on one of his ears, several around his eyebrows and his legs. The worst was a scrape on his rear that has now become infected. Do yourself a favor and never take your pet here. Sure some people have a good experience, but a large number have not. Would you risk your animal getting put through abuse to save a dollar or two? The cost of us having to take our dog in to a vet to get his infection looked at will most certainly outweigh any savings in the prices this place offers. Legal ramification will come eventually, but first and foremost, our pet needs taken care of. read more

Best groomers my dog has ever been to. Highly recommended and easy to make an appointment. Thank you.

I have taken my dog into Friendly Paws 3 times now. They do a good enough job on the grooming although it's not consistent. When I went to take him back to get groomed again, he did not want to go into the shop. I had to carry him in. Now, I think I know why... When I went to pick my dog up, one of the groomers in the back hit and yelled at the dog she was working on. Please, please, don't take your dog here... read more

QUALITY, INDEPENDENT, RELIABLE GROOMERS! I've known Sharron the owner for years and she and the business has NEVER mistreated a dog, EVER! Our Cocker Spaniel walks right in!The staff is knowledgeable and friendly! She accommodates any dogs needs, and all animal paws can get nails trimmed! (Older dogs, cats, gunnipigs, anything with PAWS, etc.)She always has her puppy up front to say "hi". The groomers take pride in their cuts and quality, and care about the wellbeing of the dog. Great first time jobs and great experience building! Sharron and friendly paws really provide a growth to all patrons and a great cut for your pup! read more

I've been bringing my dog here for a while, yes they have forgotten to shave around her eyes and clip her nail on her extra toes more than once, even though they wrote it down. BUT they are always willing to correct it. And this time an older man that I've never seen checked us in and he wrote down how I wanted her hair cut In a different card, and this time it was Exactly what I asked for! She looks so adorable I can't even handle it! And last time I tried cutting my dogs hair at home and ruined her hair, I brought her to friendly paws as a walk in and they were able to correct what i had done and even her out! They also send us coupons in the mail, and they do complimentary nail clipping. I will continue to bring Emma to friendly paws :) read more

Friendly Paws Grooming - Emma - Pet Groomers Near Me - Colorado Springs, Colorado

I asked for a trim and they massacred my boy look at before and after I got my boy back and I swear I thought he was a different dog. He also won't stop scratching and biting himself. It was 60 dollars for them to not listen to the owner. It took 3 and a half hours for a "trim". No wonder they were shaving all his hair off. I can tell even my dog is uncomfortable after the grooming. I would've never expected this. Terrible, never going to this spot again read more

Friendly Paws Grooming - Before - Pet Groomers Near Me - Colorado Springs, Colorado

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My mom requested taking her dog here for a more budget friendly grooming, but it turned out to be a disaster. When I dropped him off I showed them a picture of what he normally gets, very low cut all over with a lions tail. The woman at the front made it seem like it'd be no problem; however, when I picked the dog up he resemebled nothing like the pic. His cut was uneven all over and even after I requested them to cut him lower, he came back looking worse. I told them my mother would probably be dissatisfied and they said she could bring him back to "fix" it but after seeing him my mom did not want to return him. I called back to let them know my mom wasn't satisfied and the woman acted like she didn't even care. No kind of apology was given at all. I requested they lose my mothers info as we will not be bringing her dog there for services anymore. In the end I took the dog to Pets Mart after we left. They did an amazing job fixing his cut and take pride in their work. Definitely won't be recommending this place. read more

The pet grooming place where I had my dog groomed for the last two years left my pup feeling extremely anxious. At Friendly Paws, it was warm and welcoming and my pup returned to me without the anxiety. The grooming was all accomplished in a timely manner and he was not put in a kennel for several hours. The staff was kind, respectful, and courteous. My pup came out looking fabulous and he received many compliments. Friendly Paws will definitely be my go-to grooming center from here on out! read more

Doggies are always well groomed . Both are mini-schnauzers. I have been bringing them here on an off for about 5 years (I groom them myself on the off season because of $$$ issues), I was a bit bummed of the price increase, guess I'll have to ask before I drop off. read more

This place is like home, nice friendly staff that is willing to do whatever it takes to help your fur baby!!!! read more

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Friendly paws is great! My dog has never looked cleaner or cuter. Plus their full service grooming was affordable. P.S. loved the bows and toes! read more

I'm new to the area and found this shop for my mini schnauzer grooming. Olyve is a rescue and timid/afraid when she's not in her routine so going to a grooming appointment has sometimes been a little much for her. I explained this when booking and they've been very accommodating! Olyve has been groomed here 2x now and both times I am able to drop her off and they'll have her ready for pick up within the hour. She's calm when I get her back and that speaks volumes to me about the experience she had. I really appreciate when people are good to animals! read more

I have a German Shepard/Pit Bull on the small side. Not a huge dog. Short hair like a pit. I have but one problem with friendly paws. Just one. My dog was scared to death of them. He would see the place and quake in his paw boots. They are perfect with grooming results. Seems like they used all of the greatest products. Fantastic trim. Economical for sure. Took my dog back one time because his coat was shedding everywhere right after a grooming session. They explained the problem and corrected immediately at no additional cost. I suggest ruff-ness behind the scenes (hence 3 stars) which is why I found another groomer. HOWEVER, they groom very well. read more

Great grooming OVERPRICED. I have a 10 pound morkie price was $49. Never again. I should have asked before dropped off and accepted a walk in. Never paid over 40. read more

Nothing angers me more than false advertising, or misguidance on services that I am paying for. For instance, our dog Molly is part of our family. She probably is more spoiled than any of our 3 kids ever were. A friend referred us to friendly paws, since our previous groomer relocated we had taken her to those other 2 pet stores in the area. Needless to say 1 was unhappy with there service. They would always have someone different work on her. I was uncomfortable with that, she was just under 2 years old. The first time I brought her to friendly paws, we were thrilled when we picked her up. They did spectacular job, nice and smooth lines the little ribbons, just perfect. I returned for her next appt. Said the to do the same everything , as last time. Just on her ears I wanted them cut to the skins. Well they forgot the ears ,even though they wrote it on her card woke i was there . The cut had balded her on the head and leg, no ribbons in her hair. OK 3rd time I ask for the groomer who originally cut her they said ok, I show up to pick her up with out calling ahead ,and some young kid was cutting her. Again bald patches, the poor thing had a complex the first few days, just the way she behaved you knew she was embarrassed. This last and final time 10 days ago brought her in myself spoke to the lady I prefer to do her have specific detail on how I wanted her to be cut and all, and she comes home with what I call a Mohawk where it should be puffy her ears nowhere near the skins she looks like a skinny dumbo. Again no bows or ribbons . I know I should bring her back and have them fix it, but like her previous haircut it was so short and messed up you couldn't fix it within the next 5 days, Maybe in the next 5 weeks but by that point they charged us the full price to fix there erogenous mistake. If you like consistency when your paying for a service that is so important to you and your pet, I don't r recommend friendly paws. The only consistent thing they did have in there favor was messing up more and more each time. I'm sorry to have to write such a negative reveiw, but other than Sharon and the groomer who groomed her on her very first visit, I don't feel the enthusiasm your ask speaking of. I only felt that on her first visit. Maybe I have them too much praise that first time. I love the attention Sharon shows all the dogs, from what I have seen. Thank you read more

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