Do not respond to my review, your staff & receptionist is rude has no customer service, didn't welcome my son to your practice for being new patient, what kind of staff is that? Rude, uneducated, people don't know what they are doing, need to go through better training and back to school to learn more before they try to run a business. Lol ..... ! read more

I wish I would've read the reviews before I wasted an hour and a half sitting in their office, never even being acknowledged!!!!! I had an appointment at 2 PM. I arrived at 1:38. Walked in door was unlocked. Apparently they're closed for lunch until two went back out to my car 2 PM. I walked in along with six other people . would've been so easy to just hand me the 10 page packet to fill out while they were closed for lunch since the young lady was sitting at the front counter not doing anything she wasn't eating. I didn't even know they were close for lunch. It would've been nice if somebody had told me before my appointment don't arrive before two because we're close for lunch.. absolutely the worst experience I've ever had going to a new dentist for the first time.!!!! Appointment was at 2 PM at 2:50 PM. I walked up to the front counter. The receptionist looked at me turned around, walked away, so I sat back down got back up again when she got back to her chair and she repeated it she just left me standing without even acknowledging me.!!!! it's a very racist dental Clinic,, and I hate to say that, but I felt very targeted due to the fact that I'm white they had no problems helping everyone else in there that was obviously Hispanic. How do you have a brand new patient walk into your office and not even acknowledge them? How hard is it to say I'll be with you in a minute.... or take a seat I'll be with you as soon as I can..... or I'm so glad your new patient that's coming to our office. How can I help you?...... but nothing just an evil stare and no communication.... It's so sad. We're a very, very small town with not a lot of options, but I will never go back again. read more

Horrible place. The staff is rude. The doctor just wants to sell implants. Beware!! For those with dentist fears or discomfort, the last thing You need is a rude reception. read more

DO NOT COME HERE I REPEAT DO NOT COME HERE!!!! Unless you want your teeth ruined the "Dr" ruined my mom's teeth!!!! Showed no empathy at all!!! The staff were very rude and showed no empathy at all as well!!! If I could rate it zero stars I would but I want more people to know about this so that it wont happen to anyone else!!!! THIS PLACE NEEDS TO BE SHUT DOWN!!!!! read more

Literally the worst dental clinic I have ever been to, even the employees seem to hate it there. I've filed multiple complaints and nothing changes. DO NOT GO HERE and most certainly do not take your kids here. And the "office manager" Cantu should be fired for inappropriate and unprofessional behavior since dental board complaints do nothing. read more

I have been going to Friendly Smiles for about 3 years, generally for cleaning every 6 months, and I have always been treated courteously. I have had some work done; i.e. a crown placed on one tooth and an occasional filling. They have always been professional. I have never had a bad experience there.n read more

This is my first time coming to this dentist since my previous dentist, Dental Concepts in Salinas, CA, is now out of my network :( I has MetLife, but the Army switched to United Concordia. After I went onto the United Concordia in-network page, I saw this location and so I googled and Yelped this location. The website was pretty impressive, so I decided to check it out. I called last Friday 4/6/18 and I got an appointment for 9AM 4/9/18, which was great. I arrived at the office at 9am and there were a few people ahead of me. Since I was new, I had to fill out paperwork and give my insurance card. I'd say within 15-20 minutes, which was be amount of time it took to fill out my paper work, I was called back to the office. The receptionist and dental hygienist was very courteous to me. I had my X-rays done, and I was able to see them on the screen right in front of me in real time, which was really neat. Then she took a portable wand camera and took a picture of an area in my mouth that needed a deeper clean so that the dentist can review it. Dr. Silva attended me and he was very courteous and professional. He looked at my X-rays and performed his exam. He noticed I had a superficial cavity that he recommended filling and suggested I may not need an injectable medication since the cavity was very shallow. He also wanted to remove the excess tartar from the area that the hygienist had noted, which I agreed to both being done. I had not had a cavity in 16 years, and I can definitely say this was not a bad experience. He performed my filling with very minimal discomfort and then my cleaning. It was very quick and efficient. Finally I had my teeth flossed and polished by the hygienist. She then was educating me regarding ways to help prevent tartar build up and to ensue I maintained my regular 6 month exams, seeing as I hadn't been to the dentist in about a year and a half. She then took an after picture of the area he dentist cleaned and scraped away. The difference was amazing! I left the dentist very happy and very clean. Will definitely keep coming here read more

Friendly Smiles Dental - Friendly Smiles Dental Group in King City - General Dentistry Near Me - King City, California

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That place is terrible!! Don't go there!! All they want to do is push implants when they aren't affordable at all! rude staff, don't do their job, I had to call 4 times to get my x rays sent to another dental office. I plan on turning them in to CenCal and Better Business Bureau !! Awful read more

This place is such a rip off! I got 8 fillings done with them. They told me my insurance "won't cover them" so I paid out of pocket for them, $400 total & they also told me my insurance didn't cover "cleaning" so they wanted another $150 for a cleaning! Which fine, I paid for it! After everything was done they told me I was fine to eat after an hour and I would have no pain. Well the whole entire week I felt pain & could feel the fillings! I called them and they told me to "give it another week", that week passed and still I was uncomfortable. Decided to go see another dentist and it turns out the work was done wrong, and they didn't cover all my cavities so I needed more work and also my insurance did have coverage for the procedure!! I was so furious! And of course they just gave me the run around after!!!! I know their dentist comes from Mexico to work here (because that's what the receptionist told me) so I think it's BS that they just want to rip people off for their $$$ read more

GREAT People, Awesome Help,Lupe was Fabulous and so Kind, Doctors are So Amazing...And Funny... A+...Made me Feel so Comfortable... I Recommend them Highly.. .And I've been to so many Dentist... I had A Number of Extractions there and Felt little to No Pain.... Theresa was the Best Evan Comfort me during my Hesitation/Nervousness.... Awesome place for my Niece's also... read more

There's no other way to say this: Thank you!!! Since my last appointment with Dr. Karapetian, my smile's been from ear to ear. I love how it looks, and I love how I look, frankly. That's not just showing off, it's stating a fact that greets me in the bathroom mirror every day. Beyond that, I get great satisfaction from having a dentist that is so knowledgeable and caring. I recommend Dr. Karapetian and the entire office at Friendly Smiles Dental. If you want the best results from your dentist, come to Friendly Smiles. read more

The staff at Friendly Smiles took my son in as an emergency. He was treated with care and compassion. It took a few visits to fix him up but I cannot thank the assistants, both dentists and their awesome receptionist Lupe for making a horrible accident almost forgettable. My son's smile is back and it was all because of Friendly Smiles. Thank you! read more

The "dentist" at this place is very unprofessional. He just wants the money and doesn't care about his patients. I had a wisdom tooth removed with them and the whole time I was in pain. I told the doctor and he did not care. I had to go to another dentist to complete my treatment because I was too scared to go back to this place. read more

Awful service, they aren't following the covid 19 protocols they claim to have in place. I didn't even get numbed all the way and my fillings look so bad. The place is dirty and I felt like I should have got up and ran out of there before they even started. read more

If you could avoid coming to this place, please just avoid coming here. This place is just horrible. Me and my sister had an appointment with this dentistry, and my mom took us to the appointment. We came around 10 minutes late to the appointment but the people working there took us in either ways and they made my mom fill out paperwork. I got an exam done and x-rays done and someone who was working there told me that I was going to get my teeth cleaned on that same appointment, after around ten minutes of having my exam and all of my x-rays done I was notified by one of the secretaries that my appointment got cancelled, after she told me that I asked her why. She replied by saying that we came in ten minutes late and that is why our appointment was getting cancelled. Anyways, why didn't they tell us that we weren't going to get our teeth cleaned the same day before we got our exams done and our x-rays done and why did one of the employees lie and say I was getting my teeth cleaned? Also, why is the secretary with dyed red hair so rude? I don't know but I could tell you this, just don't go there. read more

I wouldn't recommend anyone going to this dentist. They where extremely rude and didn't even numb my mouth al the way. And I was in serve pain after leaving this place. I come to find out the dentist dislocated my jaw. Please stay away.i should of known to leave when there was a dead roach in the bathroom. read more

Very unprofessional place the ladies were great but the dentist was unprofessional! I let him know i was still hurting and he continued taking my tooth out even tho i was screaming in pain. He asked if i prayed today and if i did ill be okay, that its not so bad. He also asked why im not doing more to save my tooth, i explained i simply dont have 2 thousand laying around to fix it, he told me well if i have money to eat i should have money to fix my tooth, i felt as if he simply just wanted the money. He began to dig my tooth out while i was in so much pain and then finished and walked out. I regret going to this place and ill never forget my horrible expirience! I dont reccomend him! As for the ladies that work there, their very sweet! He doesnt even deserve 1 star i wish i can add ZERO stars! read more

I did very much enjoy my dentist, he was very nice, i actually felt bad because while i got my work done and the dentist stepped away the two assistants talked about how brutal he is on his work sometimes.. This is the reason why I give this place a horrible rating: I walk into the office as a new patient, i fill out my paperwork and what not and the two girls up front were nice. i get into the back and i get examined. The dentist lets me know i will be needing a root canal and a deep cleaning, and also 2 cavities need to be filled. I say okay let me see the pricing. They let me watch a video on what a root canal is and then a girl with long hair comes in. She was the DUMBEST person i had ever met at an office. She comes in and lets me know everything will be almost 2 thousand dollars WITH my insurance 80% coverage. I let her know that is too much. she tries convincing me and i say no again and tell her i can just ask my insurance to find me a cheaper place. All she kept telling me is no where was going to be cheaper, it would all be the same price because my insurance only covers 80 %... so i tell her thats not the case because other places bill insurances at different rates because every place has a different contract. She kept insisting, I should have let her know that I AM A FREAKEN BILLER SO I KNOW... i tell her to gather the paper work and ill thinnk it over, she comes back and lets me know she called the manager and the manager said to bill it all under my $25.00 deductible. so i said okay, i made sure it was only $25.00 (it only included the cleaning and 2 cavities, no root canal) once i made sure it was only $25.00 i went through the procedures.. i recently got a bill about 2 and a half weeks ago for $120.00 i kept calling and calling, i even went in person and i asked that same girl with the long hair if she could explain the bill to me. she looked at the bill and said "i wouldnt know"... OH REALLY?! NOW YOU DONT KNOW?! i thought it was rediculous! So she said she would fax it to the manager.. and a week and a half go by and no contact, i call n let them know.. and then about 2 days later still no contact at all from the manager! I just got so tired of it that my mom had to go pay it in. I was NEVER notified about the 120 that was going to be charged. she let me know i would be covered and i was ONLY going to pay $25.00 so i was under the impression it was a good dentist and i would be back.. I will NEVER recommend this to anyone, i will actually let people know that this place is horrible. Thank you friendly smiles for never getting back to me. read more

If I could give this place 0 stars I would. I walk in to my appointment two very pretty nice(so i think) girls in the front but one of them very far from professional doing her makeup in the front desk the whole time I sat there waiting for my child to be seen. I know her name is Cat or Pat something like that! Well anyway the rudest front office person I've met in my life she just comes out and tells me my child is crying and will have to be referred out which I didn't even mind at this point because the whole time she was on her phone and seemed to be bothered each time someone would walk up to ask something. Im actually glad i had to take my child somewhere else. To the owner of this office do something about this before you start loosing more clients I had actually planned to take my whole family there well not anymore! Then the Dr. walks out and as I was leaving i see him smoking outside! WOW really i didnt know if to laugh or just walk away! by far the WORST most unprofessional office thanks to that Dr. and Cat or Pat whatever her name is. read more