Really this salon has gone downhill. Too many changes in…read moreownership and stylists. If you don't like it then attitude is they don't care. It's just about taking people's money. Poor quality salon. Had gone there for several years before. Not good anymore

Kayla is an incredible stylist. I have been seeing Kayla for years for colour, highlights, low…read morelights and cut. Kayla helped me through the transition from medium brown hair to embracing my grey. I love my new look and many times I have been asked where and who has done my hair. Love this lady and her great ideas. Highly recommend seeing Kayla.

Because we have to 'wear our hair' every day, getting a good cut makes such a difference to a…read morewoman's life. My hair turned curly in my 20's and it's been a JOURNEY. Part of that has been finding people who truly know how to cut curly hair (most cosmetology schools do not teach this). Enter Chez Soi 1912. A curly salon! All of the stylists are curly trained. I saw Jocelyn who is Deva certified. The salon also cooperates with the local Curl Warehouse which is another fab resource. CS 1912 is in a gorgeous heritage house. I was able to get in quickly when I made the appointment and was shocked how little time it took to get to the Cochrane from N. Calgary. I think it might be faster to get here than it was to get to my previous salon downtown. Jocelyn took ample time to let me talk about my hair, ask me questions and outline what the plan would be. I could clearly see a definite shape taking place that corresponded with that, as she cut. She patiently walked me through products and styling (introduced me to the first brush that truly detangles painlessly!!) but I also did not feel pressured to purchase. There was a handicap access ramp at the back of the house for anyone needing it. I can't highly recommend this salon enough. From the owner Ziane to the each of the stylists, everyone knows so much about products and methods to enhance your natural curls, whatever form they take.

Fantastic salon! Staff were very attentive and knew so much about how to cut and style curly hair!…read more I loved the overall feeling of the salon! Mimi

This place does amazing services. I always go to Rhiannon to get my lash fill. Not only do they…read morelook amazing and the products are great on my skin but it also is a cruelty free shop so I look good and feel good!! The spa is extremely clean and inviting. They carry a wide variety of skin care products and make up and even some sweets so you can treat yourself in more than one way! There is a ton of safe street parking and the hours allow for people of all different careers to check it out. If you're looking for any cosmetic tattoo work or lashes this is the best place!

Don't expect anyone to get back to you in a timely fashion. I sent an email to ask when I could…read morecome in to buy some product and did not hear back for 5 days! No holidays in there, no reason to not get back to customers. I even left a voicemail follow-up 2 days after the initial email. Very poor customer service. There are a lot of good places to go in Vancouver, find another option where your business is appreciated.

Renee is has an amazing attention to detail and is very professional in everything she does. She…read moremakes you feel like your talking to a friend and creates a very relaxing environment. A light bright space, made to feel like you are getting waxed in a spa. Clean, friendly and professional. It's all here.

From the owner: Remedy offers the highest quality in esthetic services. Our facials are results oriented while…read morestill receiving a spa like experience. Waxing, tinting, lashes and brows are all top notch!

I have been going here for years, the service is always great! The ladies are polite and…read moreprofessional - I would highly recommend!

WAY TOO OVER PRICED. I get that frilly Lilly is supposed to be a more high end luxury nail boutique…read moreso their prices reflect. However, if you want to charge that much then the quality and service should match that. Went to get my grad nails done left in tears and ended up getting them removed and re done else where that same day.

I came in for a haircut, and it was very disappointing. About the haircut itself - the stylist was…read moreinexperienced, my layers were done only on one side, and my fringe was not cut evenly. The stylist was not competent enough to handle a blow dryer and round brush simultaneously, and I was out of the chair with a "that's it???" experience, as my hair was still damp, unfinished - I left incredibly disappointed. When I came home, I began to notice just how poor of a job she did... My layers were TOO SHORT at the back, CHOPPY and NOT BLENDED, and ONLY ON ONE SIDE! A nightmare - I called the OWNER the next day telling her about my experience - humiliating - and she insisted that she "needs to see the cut to determine if it's actually a bad haircut" Very unprofessional, inexperienced stylist, very poor management. I requested that I receive a refund (only $42 - you get what you pay for) and was told by the owner that she "doesn't know how to process it" and that SHE HERSELF needs to deem it a bad haircut - this salon does NOT care about the client's opinion. In 8 years of experience in the retail industry and a business degree, it's not beyond me to understand that a $42 dollar refund is a small price to pay to correct the situation and not lose potential clients because in this day and age EVERYONE scopes out reviews prior to trying a new salon or service. Please don't make the same mistake I did. Update - June 5, 2013 I would just like to confirm the below comment from the owner, stating that she offered me a refund after having seen the photograth - due to out of town work commitments I was unable to step into the salon in person to receive a refund, and did not feel the urgency since I had it fixed by another stylist at the time. Sincere apologies for not having updated my review after having spoken to Rebekah immediately. Once again, I very much appreciated the way she remedied the situation. Even more honestly, I think I may have been less inclined to receive my refund after being treated like a human being - with respect and empathy. Having said that, and with an understanding of the commitment and attachment an owner is bound to experience towards their business, I respectfully caution Sublime Management against attempting to discount sincere and legitimate critiques as dishonest and slanderous. Sublime Management - if you are interested in seeing my "bravery" in person, feel free to speak to me privately Thanks and regards, Maya.

New to area I was looking for my first hair cut. Someone suggested I try sublime but I wasn't…read moreimpressed. I had just chopped off 12 inches a few months before this and told the lady (sorry can't remember her name, but she wasn't from Canada) that because I had such a drastic change and my hair was finally settling I asked for something different then what I had (which basically was a shorter version then what I had for the past 9 years) and asked her if straight bangs would look nice. She didn't answer my question really and told me what she was going to do which isn't what I understood at all after I saw the results. She basically only changed the location of my part and trimmed everything up a little. Totally didn't do anything I asked for. But I thought I might like it anyways until next time at least. But I didn't, I was just so upset I spent so much money for the same cut and ended up putting my part back where it was before. If you want just a trim then come here, if you want something new go elsewhere!

I was very sick and could not cancel my appointment. I explained my situation and they still…read morecharged me full price. I will never recommend them again, especially the Marda Loop facility. Sincerely Marta

I got my brows done at the Aspen location years ago and they took so much off they ended up…read morepenciling them in at the end. ( I have fairly bushy brows.) They looked awful and the shape was completely changed. Recently I decided I would go to them again for brows as I love the manicures they give and this time I went to the crowfoot location and AGAIN they messed them up so bad. They took off way too much and gave them a whole new shape, with out consulting me. To put the cherry on top I have graduation at the end of the month and I am very disappointed.

I always go to Frilly Lilly Marda loop for my waxing and it is always a great experience. Laura is…read moreawesome!! i never have to wait, she is very professional and does a great job. i highly recommend her if you have some waxing needs

I didn't realize that they closed at 6:00 P.M. when I had made my appointment for 5:30 P.M. or I…read morewould have made my appointment for earlier. This experience felt rushed. The aesthetician kept mentioning their closing time. As a result, I actually was burned by the wax and still have residual hair that wasn't removed. I followed the directions for "after Brazilian waxing, care" and was so uncomfortable last night that I could barely sleep. This morning I am broken out, bruised and scabbing and so so unhappy. I have NEVER had this experience there before but I don't think I could ever go back