I have always been very happy with the service I have received from Greg. I have had many agents…read moreover my 40 plus years of driving but have never had anyone who I felt had my best interests in mind as much as I do with Greg. I have never hesitated to call him with my questions and/or concerns. He explains things clearly and simply. On occasion, I have stopped into his office and he has always given me his undivided attention and as much time as I needed. With many insurance companies, they have several people answering phones and you never know who you are going to get. At Greg's office, I have ever only gotten him, or occasionally, his receptionist who is herself trained in insurance matters. I highly recommend Greg and would not hesitate to recommend him to anyone looking for not just insurance, but for someone with whom they can establish a professional relationship and not just be a policy number!

HORRIBLE AGENT NEVER WASTE YOUR TIME OR MONEY. the service is unbelievable Greg is the worst…read morecustomer service person I have ever dealt with I would never recommend him or his services. There is not enough room on this review to even scratch the surface of all the horror stories I could tell you about the time we had this office insurance us! Every single time we needed anything it was the most unprofessional unpleasant experience, I am seriously shocked this person has a single customer at all. It's a shame that you are forced to give a star at all.

I've had a great experience here. They are all very nice, super responsive and will actually spend…read moretime talking with you.

Forrest Dawson Insurance Agency helped me out with my auto and life insurance needs. The team…read moreworking there is fast, responsive and most importantly, they care about your personal needs. Every now and then, I like to drop by the office to make sure I'm adequately covered. With my new work schedule, it made it nearly impossible to come in during the work week. I called the office and the agent, Forrest Dawson, said he'd gladly meet with me on a Saturday. It's great to know there are still agents out there who put the clients first, and that's exactly what I get from this office! If you're ever looking for insurance in NE Seattle, you can't go wrong with this office! Good luck!

Actually 0 Stars. I was a Hartman Agency customer for 25 years. The agency was acquired by the…read morecurrent owner some years back. I had automatic payments via credit card payment. I had historically been given a call if the credit card was past the expiration date. The curtesy call was a standard both with the old owner and the current owner. I did not receive a courtesy call and my Landlord policy was canceled. I was told by the Hartman agency that there was nothing they could do to reinstate my policy with Allstate. I have historically been very pleased with Allstate. I was able to reach out to a different Allstate local agency and not only were they able to reinstate my policy but were able to reduce the rates. the Hartman Agency proved to be lazy, rude and uninformed on reinstating the policy. Resulting in a 25 year customer walking away and taking not only the Landlord policy but a wealth of all my insurance policies elsewhere and still be in good hands with Allstate.

I recently switched all my insurance policies over to the Saxton Agency and couldn't be happier. I…read moreused to dread even having to think about my insurance but the folks over there seem to literally love their jobs and make it fun. They are very detailed and I actually understand my coverages now, and I got all this with a competitive price. I also like that it is a local phone # (no 1-800 phone tree to try and finagle through) and all of my questions are answered/taken care of quickly. Thanks again Saxton Agency!

Total rip off! She charged me $240 a month for full coverage on one vehicle! Called Geico and now I…read moream paying $70 month for the same exact coverage. Also my homeowner insurance went down by $600 for the same coverage through Geico.

I had a motorcycle policy with two motorcycles with the Nancy Leavitt Agency LLC. On August 6, 2024…read moreI sent an email to the Leavitt Insurance team to cancel the insurance on one of my motorcycles. I received a confirmation email back from the Nancy Leavitt Agency stating that my KTM 690 Duke has been cancelled and that any refund will be mailed to the address on file. My yearly insurance policy renewal is on 3/28/25, so on Monday (3/17/25) I logged in to my online American Family Insurance portal to make sure the auto-renewal took place and to print my new insurance cards. To my dismay, there was no policy and every tab was blank. I immediately called the Nancy Leavitt Agency, which went to voicemail, so I sent two emails to the Nancy Leavitt Agency asking for someone to call me ASAP. A couple hours later I received a call from Nancy Leavitt. She confirmed that her agency didn't just remove the insurance on the one bike (KTM 690 Duke), but cancelled the whole policy. She then went directly in to trying to sell me more coverage and talking about covering "customizations". I was dumbfounded by her behavior! There was zero explanation, sympathy and/or apology for putting me in this immense situation of not having insurance for 7 months! Also, I never received a cancellation letter, a cancellation email, a cancellation text, a cancellation phone call, or a cancellation email from my policy portal. If I would have, I would have been able to purchase a new policy elsewhere and not be riding a motorcycle without insurance. I received two calls from a regional person aka..."retention representative" regarding this issue and his only goal was to try to get me back as a customer, even after I told him I already purchased a new policy with another company (3 times cheaper & more coverage) and I would never do business with AFI again. The gall this guy had was incredible! AFI has a "used car dealership" mentality. I highly recommend you look elsewhere for your insurance needs!

I dropped by to get a car insurance quote since I live near by the office. Agent at the back of…read morethe office was very helpful. He did not pressure me into buying insurance from him. Instead he explained what each cover means on my full coverage insurance. His quote was slightly higher than my current company. If I'm not on a budget, I'd definitely go back to Farmers and buy insurance from him.

We've had multiple policies with Kimberly for years…read more Both her and her staff have always been friendly, prompt and quick to respond to any question or need we might have. Two years ago a drunk driver totaled out car on the drive home from work. We have full coverage and car rental coverage so we knew we'd be fine. The other driver didn't have insurance so we had to pay a $100 deductible for that. A quick call to their 24/7 customer service that night made the process relatively easy. We got a rental and got checked out at a walk in the following morning, all covered by our insurance of course. A week later we were in a new car and just a few weeks after that, we got a check for our car totaled car. Because it was paid off, I was told the process went a lot quicker that it could have. For months, AmFam (corporate) followed up with us which I thought was nice. Do remember that in the state of WA, you don't have to close your claim until THREE years after. Just in case something comes up.

Friendly, honest, and professional. Im a local snohomish…read moreresident, and it is nice to have a local insurance agent that is knowledgeable and professional!!

Brian has been my agent for over 4 years. I have called him multiple times on weekends with…read moreinsurance issues and he has always handled me immediately and politely. Just last month I was in a parking lot fender bender and realized I didn't have my insurance card. I called him at 9a on a Saturday morning and he immediately texted me a copy and sent a printable version to my email. When my daughter had her car window broken into while out of town, Brian arranged to have the glass replaced at her temporary location on a Sunday. I originally started using Brian when my previous insurer cancelled me because of 3 small claims in one year among our 4 cars. When I contacted them they said it didn't make any difference how many cars we had insured or how small the claims, 3 claims in year meant cancellation. Brian was able to get me new car insurance at a PREFERRED RATE! After moving my home insurance and liability umbrella policy, I saved over $200 per month. Brian is terrific. I have recommended him to my family, friends and clients. They all love him!

Brian King at Metlife is the example all agents should follow. I met Brian about a year ago. I was…read morejust coming off of being very ill, and he treated me very well. I was with another agency for over 20 years and when I was sick got some bad advice. I never shopped around. I feel so lucky to have met him. He took great concern for my well being and my family. I was able to communicate at all times. Not only did he help me with my autos, but he helped me with my home which another agent took advantage of me. All it took was one call to Brian. He treated me like I was the most important client he had. He has saved me hundreds. I thank you so much. I was so loyal to the others. I never knew what was out there. I would suggest everyone to call Brian and talk with him. I have called Brian for some other advice and has always called me back. I will never slander others, but praise all the efforts that Brian has done for my family. I look forward for a life long partnership with you. I have told many friends and family members. Thank you Brian.

I have been a Real Estate agent in Shelton since 2014, currently active June 2022. There are 3…read moreTitle and Escrow companies in downtown Shelton. I like dealing with Olympic Title and Escrow. Several transactions never a problem.

In the past 6 months I have done two different transactions with this company. One was for title…read morethe other was for escrow. Should have learned my lesson. I have now. No more. Remember selllers and buyers, you do have a choice in title and escrow. Don't just take what the agents do. Insist to NOT use this company. 1st transaction - title - was bad. The initial title had numerous errors. I had to have it corrected. They also were unresponsive to our agent and escrow. Too numerous calls and were promised documents but never delivered. Even after closing it took beyond 3 months to get the final title insurance and only after I reported them to the insurance commissioner. That was with the Shelton office. The second was using them for escrow. This was a simple transaction. There were many errors in the closing paperwork. All was spelled out clearly. It was never read. There were error in the name on a document. Crazy. Can even get the name right. They refused to admit any mistake - blamed others including me. I had evidence of incorrect communication and still faulted me. So, don't just walk away but run from this company. Remember, you have a choice in selecting title and escrow.