He's one nice guy who is easy to talk with. I found him very informed about his industry and…read morewilling to share it freely. It's refreshing. I know him to be involved in the community, also. That's nice.

Jeff is one of the best insurance agents I've ever had. He's been mine for over 15 years. I've…read morenever had a problem with a claim. I always look forward to my yearly insurance review to make sure I am insured properly and also if I'm over insured. He's saved me a lot of money by reminding me to be practical. I also know he's deeply committed to his community, not only as a board member on the Silverdale Chamber of Commerce, but also as a volunteer at a local elementary school. I highly recommend him.

The above and beyond customer service that I have received from the Ruben's Insurance team truly…read morehas me blown away. I cage in with an absolute mess and Ron was able to sort it into easy to understand manageable pieces that not only made sense but saved me money and increased my coverage! I'm so glad that I found them and truly they have a customer for life! Thanks again for all your hard work and research for me, I feel so much more secure in our coverage now!

Everyone we talked to at Rubens has been incredibly helpful and understanding as we navigated…read moregetting appropriate insurance for our small non-profit orchestra. Ron Gilbert was highly recommended and deservedly so!

Switching over to State Farm is the best decision I have ever made when it comes to insurance…read more Nicole started me off with a life insurance policy and then I switched over everything else that I needed to be insured. Not only did she take the time to explain each policy, she made sure it was the best coverage for me all while trying to save me money! When ever I have had any questions or needed assistance Patrick and Anika were both quick to help! This Silverdale State Farm keeps your best interests in mind. I truly feel safer when I am on the road or on the water knowing I have the coverage I need in case an accident happens. Thank you Silverdale State Farm!!

I bought a brand new car in May 2024. I called State Farm even before I signed the bottom line to…read morepay for the car at the dealership. I wanted to make sure this brand new car I bought was safe and insured before I drove it off the car dealership lot. I made sure the MAKE,MODEL/VIN number was correct when I talked to State Farm. Everything was okay on my end. Now, here comes the problem.........State Farm put my old address on all my bills. I had moved 6 months prior and gave State Farm my new address six months ago. Anyway, I never got the insurance bill for my new car and State Farm canceled my policy. I can not drive my new car without insurance. Hence, I can not drive my car to work. Without working, I can not afford this new car. However, I am sure State Farm will blame me even though I kept calling them over and over again to make sure everything was okay on their end. No matter what customers do...it is Always our fault. So, of course I should have had access to their computer banks and software. (sarcasm) Hey, if they can not make an address change in their computers, then leave it to the customers. Right? Well, my brand new car is sitting in the driveway with no insurance. I need to pay Uber 30 bucks to take me to work.

After my Allstate account was reassigned to Joseph Del Grosso when my prior agent closed, I…read moreexperienced a noticeable decline in service. There was no onboarding outreach, no policy review, and no discussion of whether my coverage was still appropriate or competitively priced. The only changes I observed were unexplained premium increases, without any proactive communication or servicing support. When I later contacted the agent through Allstate's website to request routine policy information--including prior policy details and costs--I clearly indicated email as my preferred method of communication. That preference was not respected. When a phone call eventually occurred, the interaction was frustrating and unproductive. Rather than addressing my coverage questions, the conversation became dismissive and confrontational, with my request for standard policy information being questioned instead of answered. I ended the call due to the tone of the interaction. I have been an Allstate customer since at least 2012, and given that long relationship, the lack of engagement, absence of any policy review, and unprofessional communication were especially disappointing. This experience did not reflect the level of customer care Allstate promotes. As a result, I am now seeking coverage outside of Allstate and feel compelled to share this experience so others can make informed decisions. This review reflects ongoing servicing issues--not claims handling or underwriting--and centers on a lack of proactive support, poor communication, and an unsatisfactory customer service experience with this agent. If you stumble upon Joseph Del Grosso I would move on to another agent.

Joe and his team are so knowledgeable and helpful! What I really appreciate is how clear it is that…read morethey are TRULY ensuring that you are actually getting the coverage that YOU need for your specific needs and not just trying to sell you something that you don't need. I highly recommend this agency. They are friendly, fun and really know their stuff!!

First experience dealing with insurance was for my car. I went to this company and had nothing but…read morea great experience! I had lots of questions and they were eager to answer. Very friendly and patient.

From the owner: All the coverage you need for less with Olympic Northwest Insurance, located in Silverdale and Port…read moreOrchard, WA. We are a full-service insurance agency providing a wide variety of insurance coverage for all personal and business clients across the metro area. We offer home insurance, auto insurance, motorcycle, RV, bonds, flood insurance, earthquake insurance, and more. Throughout the years, we have become the one source for all your insurance services. We work with employers too. We provide employee benefits and give you extra coverage on employee disability. Our suite of robust protection policies include: Personal insurance policies from auto to home Business and employer insurance products SR-22 filing Bonding Property insurance Marine insurance At Olympic Northwest Insurance, we help to save you money by helping you to determine the insurance products you do not need as well as the ones you do. We'll work with you to create a complete package that fits your budget and lifestyle.

If I could give negative stars I would. I have been a client since Robert Schaarf had this office,…read moreit's been sub-par over the years. The price is not great, and I didn't need anything from them as I hadn't filed any claims, so it was all good. For about 18 months they would call me about every 45 days and ask a bunch of questions trying to sell me more and I asked several times to stop. Today on my way to work my car died. I called the insurance but they were t open yet, I left a message and called roadside to request a tow- two hours later I get a call "potential spam" and the person on the other line has a bad connection and tells me that they can only find someone that costs over three times of what they cover. I called a local tow myself and they said I needed to Allstate to set it up with them to save the hundred dollars, I called Shellee and she finally answered- only to tel me that the tow company I choose is not allowed, but the tow company says they work with Allstate. Shellee not only didn't call me back this morning while I was stranded on the side of the road, but she was rude and condescending in her tone. I need insurance but do not have to go through them so I will take all of the time that I need to find an agent that cares about the client. This one is not it. And it is not even fairly priced, so please be careful choosing your insurance provider, it is already stressful to be in a situation where you need help- they should not be adding more stress to what you are already experiencing, you pay them, they should help us.

Shellee and her team provide exceptional customer service. They are easy to work with and Shellee…read moregoes above and beyond when meeting my insurance needs!

I was paying too much for my auto insurance under USAA so I shopped around and landed on the Geico…read more I called and spoke with Samantha at the office in Silverdale, Wa.. Samantha quoted me a better policy and saved me over $600 a year ta'boot. I am very pleased with her quick response and that she is knowledgeable and pleasing to work with. Thank you Samantha, perhaps its time to push my homeowners policy your way as well!

Requested a quote and have been BOMBARDED by follow up inquiries ever since. 13 calls in less then…read more5 minutes. That's harrassment and SPAM. Will not consider them for my insurance needs.

Excellent office. Shane and his staff are very helpful and give great customer service all the timeread more

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Silverdale, WA area since 2018, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

GEICO (government Employee, Insurance Company) is a joke! if most advertised and not top, you…read moreshould see, how they treat you if vacation is outta stare and stuff happens, stolen, and guy admits took, to own adjuster! ask where you go to speak about possible claims, and all offices are money grabs! no help center, No office to talk to, just games of frusteration as you try and correct there 20 mistakes (on purpose) to drop pay out! least advertised is likely the best! So geico, and lets see..Progressive!

From the owner: You could save 15% or more on car insurance…read more GEICO is here to help you with all of your car insurance needs. Call for a free rate quote today. In just a few minutes, you'll find out how much you could save with GEICO. We will be more than happy to tailor a car insurance policy to fit your needs, but be sure to ask about our other insurance products, too! Your local GEICO office can help you get a homeowners or renters policy through the GEICO Insurance Agency. GEICO can help you with coverage for your motorcycle, ATV or RV, too! The sooner you contact us, the sooner you could start saving with GEICO. Why pay any more for insurance than you have to? Contact GEICO today for outstanding insurance at a great rate.