I'ver received exceptional service from this office, especially from Rosten Tsuha. I opened a new policy in November and Rosten was extremely helpful and patient in helping me with quotes for various options, answering my many questions very clearly, and making sure I got the best rate possible. I didn't expect things to be so smooth, and was pleasantly surprised with how enjoyable the process was. I called again today with a few questions and again Rosten was extremely helpful and made the changes I needed effortless for me. He's also been very quick in following up on email. His service is the best customer service I can recall receiving of any kind in the past several years. Very glad to have my policy at this office. read more

I've had a great experience here. They are all very nice, super responsive and will actually spend time talking with you.

Forrest Dawson Insurance Agency helped me out with my auto and life insurance needs. The team working there is fast, responsive and most importantly, they care about your personal needs. Every now and then, I like to drop by the office to make sure I'm adequately covered. With my new work schedule, it made it nearly impossible to come in during the work week. I called the office and the agent, Forrest Dawson, said he'd gladly meet with me on a Saturday. It's great to know there are still agents out there who put the clients first, and that's exactly what I get from this office! If you're ever looking for insurance in NE Seattle, you can't go wrong with this office! Good luck! read more

Forrest Dawson - State Farm Insurance Agent - Score!!! Just got all this when I came in to start my policy - Home & Rental Insurance Near Me - Seattle, Washington

Forrest and his team are fantastic! They are always happy to help and go out of their way to help their clients. Being a former team member it was not unusual for me to see Forrest and my other team members go out of their way to provide excellent service. For example, if for some reason a client is unable to make it into the office for their annual review, Forrest will come to them. How convenient is that? Other team members there also go above and beyond by not only giving the clients the coverage they want, but also making suggestions on how they can better protect their assets. I'm no longer within the team, but now that I get to be on the other side of things as a customer I am not a bit surprised by the excellent service that I get. If I have a question, I send an email and usually get back a response within an hour. Yes people, they are that prompt. read more

Forrest and his team have been in charge of my accounts for the better part of a year now, and I have had only great experiences working with them. They are very prompt in responding to my emails (my preferred form of communication) and answering any of my questions, silly or not! I am currently in the process of purchasing a home, and Bobby (one of the staff here) was great in communicating with me to resolve some discrepancies in the information sent over by the bank, as well as in getting me a great multi-line insurance discount! All my interactions with this team have been transparent and informative, and I have very competitive rates for insurance. I would not hesitate to recommend Forrest to a friend. read more

Unparalleled service, commitment to their customers financial well being, and a eagerness to better educate their clients to be wholely informed how to plan for the future. Can't speak higher about the experience I received for my auto and homeowners policy. Hard to go wrong with such a trusted brand. read more

Beware. Highly deceptive and unethical business practices here. After suffering a loss, this office dropped my policy like a hot rock. They are happy to collect your money but if you suffer bad luck, they tear up your policy. On top of this, they overcharged me thousands of dollars for a policy I cancelled with them. Now, after many requests for a refund, they are dragging their feet, claiming the matter is "under review," etc. read more

After getting acquainted with Forrest Dawson, it made me realize how great it would be to have a personable insurance agent who I could conveniently call or drop by his office to ask questions regarding my insurance policies. I wasn't thrilled with the former insurer I had then, so I decided to switch and go with Forrest Dawson's Agency at State Farm. I was definitely impressed with their service when I was hit with a hundred dollar plus bill for a locksmith. But Christina, one of the staff members, immediately sent me a check the next day after delivering her the receipt. After this experience, my expectations are definitely higher when it comes to what I want from an insurance company. Forrest Dawson Agency at State Farm definitely met my expectations! read more

Forrest Dawson and his office are always quick to answer any questions I have, were great when my sister was rear-ended, and always make you feel at home in their office. Highly recommended. read more

I can't even begin to describe how incredible the service is with Forrest Dawson's agency, and specifically Bobby Nicholson. Bobby works in Forrest's office and she has been working with me and my wife for over three years. Bobby is always quick to answer any questions and quick to respond to any requests. I can't even begin to describe how amazing Bobby and this agency is. My wife's best friend owns her own State Farm agency in Southern California and we rave about the service we get from our agency in Seattle. Please don't hesitate to reach out to this agency and I would highly suggest asking for Bobby, because she is incredible. Sincerely, Chris read more

I have nothing but great things to say about this State Farm office. I have moved with my job 4 times over the last 6 years and this was the easiest insurance policy transition thus far. They offered competitive rates, great advice, appropriate recommendations, and fantastic customer service. I had to file a claim for auto glass only weeks after transferring my policies and they didn't miss a beat. I highly recommend this State Farm agent and team. read more

When I moved to WA state I needed a local insurance agent. I previously had State Farm, so I found the nearest State Farm agent. All was well for about 2 years, until I decided to get a new car. Before I purchased the car I asked how much my insurance would be for it, and I was quoted a fair price. I looked around at other insurance companies to make sure I was getting a fair price, and I was. I bought the new car, sold my old car, and everything seemed alright. It took a couple months to get the new insurance cards, but I wasnt worried about that. About 3 months after I got my new car, my rates went up about $10, apparently because the insurance finally kicked in on my new car, which is troublesome... was I driving around for 3 months with a policy that wasn't covering the right car? So, my insurance was about $10/month more than I was quoted at. I didn't argue too much about that as it was still a competitive price. Then, 6 months after I purchased my new car I got another notice in the mail with a new price for my premium. This was 150% of what I was told my rate would be before I bought the car. Forrest claims this is because my multi-car discount was removed... even though I only had 2 cars for 2 weeks and the old car was sold 6 month previously. I did not have that extra money in my budget, as I had planned on paying 50% less than I was being charged. Needless to say, I switched to Progressive (for a rate less than I was originally quoted at) as soon as I could and canceled my policy with state farm, which was confirmed in Forrest's office. 10 days later, my account was charged for the month, even though I canceled the policy. So now I have been charged double for a policy that I don't even have anymore. To top it off, I went online to my account at State Farm, and since my policy was canceled, I can't manually take my bank account data off of my policy. This is outrageous and I will be reporting it to the Better Business Bureau. I might have to file a report with my bank because of it. I will probably never get State Farm again, although it seems that it might just be this agent in particular. I would not recommend it to anyone. read more

Today, again, these guys helped me out and made my life as a small business owner easier. Always very responsive and quick to handle issues. I highly recommend you check them out. read more

Forrest and his team are amazing! They are super responsive and always available to answer my questions! We are given trusted advice and feel very well taken care of. read more

I had been with Progressive for years, but decided to shop around for better rate. I ended up getting a better rate for better coverage. Plus, he also gave me a great rate for financing on my new car! read more

Yeah Forrest is the man! I have had by far the best experience ever, with him and his team. Always treats me with respect, accompanied with professional expertise that has us outfitted with the best insurance for our needs for both our home and vehicles! I highly recommend him!! read more

I recently moved from LA to Seattle. I had Geico insurance at the time but figured I should call around and see other options. I reached out to Forrest Dawson's office. I truly can't say enough about how pleased I was. Forrest spoke to me in insurance language I could actually understand and broke down the coverage he truly believes I need. I felt very comfortable with the rate for the extent of coverage I am getting! I also love having a local office to come to if need be over contact through phone or website only. Definitely will be passing his name along to people shopping for insurance!! read more