I've been grateful for this office. My vision insurance changed and I was so sad to leave my…read morewonderful last eye doctor and office, and tried a different practice and had a bad experience. I was led here for the dry eye specialist Dr. Sheron Marshall and have had good experiences with her- she is serious and smart though I often have a long wait. I recently tried Dr. Pikkula for my glasses and contacts and was really happy with her. She is also really smart about dry eyes and after five years of severe dry eye issues she taught me some things I didn't know and gave me tools to try that finally made a significant difference in my dry eye which ultimately improved my vision! I appreciate her energy (though she talks really really fast!) and appreciated her patience and commitment to figuring this out with me, even over multiple appointments. She didn't give up until things were better enough and I really appreciated that. Her techs have also been wonderful, including Debbie who was very patient with me and my history and details and questions. I appreciate being listened to. Being able to see matters so much and as I get older and things change I'm grateful for people who know what they are doing. I also think this office is beautiful and clean and there is also a nice free fancy coffee machine too. :) I visited the glasses and contacts section the other day and they also seem really smart and knowledgable and committed to helping you find the best price and situation for what your particular needs and insurance are. Overall I've been impressed with almost everyone I've met here!

Everything. Natalie and Dr. Mitchell were seamless in their diagnosis and treatment. I haven't…read moreseen so we'll I years. They are also so pleasant: it's a joy to be around them.

Dr. Jones did the surgery on my Droopy Eyelids. I'm sure there is a Medical Technical name for…read morethis.. anyway, he is a wonderful Doctor. Great bedside manner, explained everything in detail. I returned twice for checkups. Everything is fine. Dr Jones staff is also extremely competent. I highly recommend Dr Jones for anything connected to your eyes. Thank you Neysa McFarland

From the owner: Dr. Scott Jones is an eyelid, orbit and lacrimal surgeon. He specializes in blepharoplasty, ptosis…read morerepair, lacrimal surgery, eyelid malpositions, orbital surgery, blepharospasm and cosmetic facial rejuvenation. He takes time to customize each patients surgical plan to assure long lasting and natural results.

I have called their office about 7 times and each time I am on hold for nearly 5 minutes and then…read moregive up. I left a message once.... no callback. The navigation on their website won't allow me to actually book/make an appointment, even thought the outgoing message directs me to the page. I send a comment to their web portal.... still no response. I don't know how they stay in business. Very sad. Good luck to anyone who actually needs their attention.

i've been coming to this practice for years. Every time I go I'm assigned to a different doctor. I…read morewas hospitalized recently and could not make my appointment. When I called back to try to make another appointment I was told the earliest I could be seen was June unless I was willing to drive 35 miles from my house at 7 o'clock in the morning on the worst road in town, Powers Boulevard, which is only exceeded by the awfulness of Academy Boulevard. To get up to their northern Office means driving up the most crowded, most heavily used road in town with a million lights that will take you forever to get to their office. Most people I know will do anything to avoid Powers Boulevard. Being asked to drive up there from the south end all the way up to the northernmost end is a very unattractive prospect. I have been working with the union office from the beginning and to expect an elderly woman to drive that far away from her house is ridiculous. It's also ridiculous that you have 27 doctors but can't find me an appointment sooner than June 19? That is absolutely absurd. I made it very clear I need new glasses right away. in other complaints, every time I was referred to their surgical department for reattaching my eyeballs I was never contacted. I have nothing but negative things to say about most of my experiences. The first couple of years I loved my doctors but they both vanished and then I was given somebody really obnoxious and really rude and I told them I wouldn't use him again and then they assigned me at random to somebody else whoever evidently has no appointments. Since I don't know any of the doctors because they are constantly leaving and being replaced, I don't even have an interest in continuing to use this practice. Even the union Boulevard practice is a 30 minute drive and it is totally not worth it for people who do not appreciate longtime customers and try to tell them that the first appointment they are ever going to get is the middle of June unless they agree to have somebody drive them up for 7 o'clock in the morning to a location 40 miles from their house on a road every bit as crowded as trying to get to Denver. If I wanted an eye doctor in Denver I would get one.That's absolutely ridiculous. When I was offered the June date I just said that's ridiculous never mind I'm changing doctors and hung up and now I'll be going to the Wright Eye Center which I went to for years. They are optometrists but they do a very good job of watching for all the medical problems. They are every bit as good as an ophthalmologist unless you need some kind of complex retina reattachment or something. There's also a lovely new large eye practice right up the road from me that I will go to if I decide I need ophthalmological advice. They don't expect you to wait six months for an appointment and they don't treat you like garbage -- I did call them to inquire. Eye Associates has gotten too big for their britches and it's like dealing with the hospital when you talk to them on the phone. Very cold, very quick to try to get rid of you, like operators in the old days with way too many calls and not enough hands. I really couldn't say if the doctors know what they're doing because all of the doctors I like are gone. Hmmm. If you want to get an appointment in under several months and you don't live right on the corner of Powers and Old Ranch Road, I highly recommend you find another practice because they have no appointments at union and they're shoving pearl pass View down your throat. I don't understand why half the doctors in town are adding second offices up there when the only people who live there are other doctors. Most of us live with the regular humans and it's a very long drive to those locations for almost all of us.

I had an amazing experience with CS LASIK Institute this summer when I finally took the leap and…read moregot LASIK. I was terrified throughout the entire process, but Dr. Lee, Dr. Kaminsky, and Trisha were all exceptional. They eased my fears and answered all my ridiculous questions. The process was very quick, and the recovery was easier than I expected. In the end, I went from 20/450 vision to 20/15, and my only regret (as everyone says) is that I didn't do this years ago. Thank you to the entire team for being so amazing, and for helping me see without glasses or contacts for the first time in 30 years! You're the best!

I had a great experience here with both my initial exam and also LASIK. The exam was around an hour…read moreand felt more thorough than a regular optometry exam. I met with their optometrist who gave me options for what I was a good candidate for (lasik of PRK for me) and explained each option in detail. I went with Lasik. I scheduled surgery for two weeks from my consult date and although I was really nervous, the staff and surgeons were awesome. They helped me feel comfortable and everything was so quick, like a minute per eye. My follow up appointments have also been quick (in and out in 15 minutes or less) and overall I'm really happy I went with this office!

Wonderful doctor! Had strabismus surgery earlier this year and even though I was having second…read morethoughts when I woke up, the next day I was very glad I had it done. Dr. Carlson spends a lot of time telling you about the surgery and what to expect-not many doctors are this thorough. The surgery was a success and I highly recommend her to any one who is looking to have it done.

From the owner: Ophthalmology - Board Certified Cataract Surgeon Pediatric…read moreOphthalmology - Fellowship Trained in Children's eye disease

Staff was very friendly. They explained how all the procedures go without making me feel scared…read moreabout the procedures. The price is a little high, but still understandable because of what the procedures do I would recommend that each person has to go into themselves.

I had lasik yesterday at Cutarelli Colorado Springs and it was a very good experience. I was…read morenervous but knew I wanted to do this for over 20 years and it was the right time. All the staff was helpful and professional and made everything very clear. Dr Cutarelli was kind and professional and Dr Jackson has a great manner that disarms you, especially if you're nervous! Highly recommend, just do it and don't wait! I'm glasses free for the first time in 30 years!

We were greeted when we walked and and checked in immediately. The kiddos appt is at 8:45 am. I…read morelove the fact that they start on time and they are through. We waited about 5 mins and Emily called us to the back to do the eye test with the kiddos. She was very patient with the kiddos and funny. They love her. This is new for the kiddos because they were use to Dr. Bancroft. He's no longer here. So they are willing to give Dr. Mena a chance. We waited about 5 mins for Dr. Mena to come in. He was nice, laid back and friendly. He was very informative and funny. He was so great with the Kerri and that was awesome to see. She is usually a little anxious when it comes to the initial exam. He was so kind and soft spoken with her and she did very well. Next it was Izzy turn and he was just excited to get on the chair. He is growing up and was so mature about his experience. I really love that for him that he is not anxious anymore when he gets in the chair. Dr. Men's was so patient with him and treated him respectfully and maturely.. Finally it was Wyatt's turn and he was super excited to be here Laugh Out Loud . He getting so big and stated that he's a big boy and he's not afraid of the machine anymore. So he did great. He was all smile and just joking around with Dr. Mena. I was so proud of Wyatt's braveness and calmness. The over all experience was incredible. We will be back and De. Mena definitely got some new patients. Now we a heading over to get glasses. They are excited about that.

Dr miller is amazing. She did my strabismus surgery and I couldn't be anymore happier with the way…read morestaff and she treated me. I've been told alot that I'll never be able to do the surgery because it won't make a difference. But Dr miller believed in me and I couldn't be anymore thankful.

I was honestly very displeased. A family members of mine was recommended here and it has not been…read moregood at all. Billing is confused as well as the fact that customer service is not good. They are very cold and treat you like a check and not like an actual patient. Very disheartening.

While the medical care I received at Colorado Eye Institute was adequate, the billing experience…read morewas unethical and non-transparent. As a self-pay patient, I was told the cost for upgraded cataract surgery would be $3,295 per eye. I later learned--only on the day of payment--that this did not include the actual surgery, anesthesia, or facility fees, which brought the total to $6,495 per eye. At no point prior to the procedure was I provided a legally required Good Faith Estimate, as mandated by the No Surprises Act and Colorado's financial transparency laws. When I raised this concern, the clinic acknowledged their mistake, but instead of fully taking responsibility, they shifted the blame to me for "not asking questions." This is unacceptable and undermines the trust patients should be able to place in their healthcare providers. If you're paying out of pocket, be extremely careful--ask for all documentation up front, in writing, and make sure you're being charged legally and ethically. I'll be pursuing formal complaints through the appropriate state and federal channels.