Tara is great and always advocates for me and does everything she can to help. When you go into…read morebuilding follow signs to the back and there will be a door with a sign on it.

I saw Dr. Byron Erstine who ordered a brain MRI to check for a vestibular neuroma. when the MRI…read moreshowed I didn't have a neuroma Dr. Erstine quickly wrote me off, told me he couldn't help and maybe I should see a neurologist but that I'd probably just have to live w/these symptoms. I have since seen a different ENT who isn't lazy and has actual clinical knowledge of the ears, and he has diagnosed me w/inner ear dysfunction and has ordered more testing to determine an appropriate treatment plan. So Dr. Erstine either lacks actual clinical knowledge of the ears or is just plain lazy. Either way, run away.

My wife had two foot surgeries here last year. One was botched and after trying to get followup…read moreappointments, the Bone and Joint clinic referred her for an MRI. After the MRI they canceled one follow up appointment because they claimed they hadn't received the MRI results. My wife had to take the time to track down someone to resend the MRI results, send them, and then she was forced to reschedule the appointment (for yet another full month later). Last week, she called the bone and joint clinic and asked if they received her MRI (just to make sure) and confirmed her appointment. They said they did and all was good. Today, she shows up to the appointment and they claim that they don't have her scheduled appointment on their books and that she would have to reschedule yet again with them for a third time - of course they don't have any availability for another month which equals another month of pain. Most certainly, most definitely do not recommend.

From the owner: Southern New Mexico Surgery Center, LLC is an outpatient surgery center that will provide complete…read moreperioperative services for operative and other invasive procedures, including the immediate postoperative phase, to all patients without discrimination. The organization services Alamogordo, NM, and the surrounding area. The care provided is not limited to surgical intervention, but also embraces the psychological, social, and spiritual dimensions of the patients and their families. Southern New Mexico Surgery Center feels fortunate to be able to offer the best care to our patients. We want our patients to feel comfortable and pampered during their procedure and recovery. We strive to keep the waiting time to a minimum. Our facility also boasts the most modern medical technology available. Our surgeons are some of the most experienced and talented in the southern New Mexico region. Southern New Mexico Surgery Center is prepared to roll out the red carpet for our patients and make their

Since January 14th, my pharmacy has been contacting this medical office to fill out paper work so…read moremy prescription for Budesonide can be filed through Medicare Part B. Budesonide is a inhalation suspension that is not covered by Part D, but is covered by Medicare Part B. My pharmacy (Albertsons in Ruidoso, NM) has sent paperwork to be filled out and approved by Dr. Byrd 4 to 5 times in the past 2 weeks. My pharmacy even called 1/29 to speak to the office directly. After calling the office 8 times myself and being told all sorts of things ie. We have not received the paperwork, the paperwork has been filled out and will be sent that particular day, to starting from square one. This medication is a inhalant steroid to help with my breathing as I have a constricted airway. I haven't been able to do this treatment for 2 weeks now, and I am having trouble breathing. What the heck is going on with this office?

Dr. Gorav has the worst PR skills on the planet. My 15 year old daughter had a lump removed from…read moreher neck. Dr. Gorav performed the biopsy. When the results came in, instead of calling us to go over the results - he called me at work, where he bluntly and without compassion told me my daughter had stage 2 lymphoma. He made the worst news of my life even more traumatic.

I was referred to this Dr about a year ago and I was told by the Dr that I needed to have a sleep…read morestudy before he decided if I needed to have surgery for the problem I have. I did everything he asked and got the results and tried to get in with him to see where we go from there. The people that a grrr the phones keep giving me the run around and I kept getting told that his MA would cal me. I'm still waiting. Not good for business and patients waiting to see him

This review relates to the audiologist, not Dr. Pai. Over the past year I have had 3 hearing…read moreevaluations, two were conducted by audiologists and one by the El Paso Veterans Administration. My absolute worst experience was with the audiologist affiliated with Dr. Pai's practice. She is clearly unhappy with her job; after she introduced herself as a doctor, I should have known that my evaluation was not going to go well. She was clearly very impressed with herself, I should have exited. Throughout my examination, she was rude and condescending, I have never been treated this way by anyone in the medical field. I have worked with audiologists in the past and found them to be friendly, happy people; this audiologist is a sorry excuse for a human being.

Cari Parker CNP ,needs to get instruction on patient interactions She not only , dismissed my…read morefriends concerns on her lung issues,but a yr later after finally doing a MRI had BALLS to call on the phone and say " I think maybe you have Cancer" who does that? You have face to face with news like that,&after biopsy......that isn't the case at ALL to make matters worse! SHAME ON HER. Not all medical staff were A students....this is a prime example ,someone talking about things that were never confirmed!!!!!!

Care is okay but the wait is unexceptable. We've been to this office 3 times and each time I've…read morehad to wait at least 2 hours each time. This is utterly ridiculous. Switching doctors immediately.