This school is amazing! They work well with the parents, and kids. Amazing teachers that you will…read morenot ever want to leave behind. Hats off to you Camelot! You are the best in the area! Ms. G is the best....

As a parent working with Life touch photography, it was a horrible experience!!…read more You would think this would be easy when they promote "Just got easier... click on the student id tab..." As a parent I know my child's name, last name, school, school Id and still it didn't allow me. I called a week ago explained how I have an account since my child was in elementary school but I can't add him now that he is in middle school. She made me do the same process I did before I called them (how is that troubleshooting?) After wasting my time... reading all the prompts from the screen (customer service training) she mentioned someone will contact you via email. 2 months later...here I am still waiting. I am tired of calling, posting on social media and explaining. Calling to speak with a human being is not easy either. It should allow you to speak with someone and then decided how to escalate the call. Every case is different. Companies have to stop employing people who cannot handle customer service. It's not all about reading the prompts. I gave them a 1 because it won't allow me to give them a 0!! Horrible Service!

Avoid using this company if you want good School pictures. I was not happy with the way my sons…read morepictures came out on the original picture day so I sent the package and him to school on retake day to get retakes done. A couple weeks later when they sent the school class pictures Home I received an envelope telling me it wasn't too late to order his retakes. I called them and explained that I had already ordered his school pictures but sent his package in on retake day to receive retakes. The woman on the phone told me that she would ship me the retakes I even verified with her that it would be the retake pictures not the original pictures. Lo and behold today in the mail I received the original pictures not the retakes and now I've wasted plenty of time in trying to get these pictures to family members. Completely dissatisfied And aggravated by the incompetence of this company.