Horrible customer service. Using the online chat feature requires you explain your issue and then…read moreget told to call a phone number. Calling the number gets you an automated bot that repeats the same information every time you call (about signing up online for paperless even if you already have). Next the bot struggles to identify your problem and asks repeated questions. This is all after the online rep gave you the number to the department you needed to speak with. After three years the honeymoon is over and no one bothers to treat you as an individual and understand your goals.

Hello. I went in as a black retiree asking about my my 401k and 403b from a job that I worked for…read more34 years. I was told to sit in a dark room to wait for someone to assist me, I declined and stood instead. As white clients were coming in they were offered by I assumed the receptionist offered everyone water but me. The people who came in after me declined water because she passed me to ask them if they needed water. Thank you God for them because it was very hot outside. I thought this was a thing of the past but I guess it will never be.thank you to the young man who gave me what I needed to proceed with my retirement. What was so puzzling to me was the receptionist had a a accent! There also was a gentleman who arrived after me to open a estate account because he was the beneficiary of his late brothers estate, they took him in right away to a booth. Before going in to the booth the man said he had been a customer of fidelity for a long time. I thank him for that because he was trying to justify why he was being seen before me. I would never ever recommend this place to anyone who sees color as advancement. White may be your clientele but that's probably for reason.

One day in Colorado, I had a young Edward Jones broker knock on my door. I decided to let the young…read moreman handle my account, which was soon transferred to another broker who I never heard or saw for years. Then I moved to Texas determined to find a broker who knew his stuff and was helpful. Darwin and Marla has been terrifically knowledgeable and consistent.

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

This is hands down the premier educational institution for mastering the skills required to succeed…read morein the financial markets. No other program compares to the depth, quality, and effectiveness of the training offered. The flexibility of classroom, online, and self-paced learning options makes it accessible to everyone. Best of all, the ability to retake the core essentials course as often as needed ensures your skills remain sharp, current, and market-ready.

Mark is a great instructor and is very passionate and patient with the students …read more He is very knowledgeable and teaches various methods to trade a particular option. Well worth the money spent for training.

Really cares about you and your investments. Answers the hard questions and gives it to you…read morestraight, no BS. If you have investments you want/need to make, trust Brian.

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

I came by the 1488 office to meet with Joseph Oliver and he was very down to earth. He cared about…read moreme and wanted to make sure I was happy. It was definitely great customer service. He assisted with investing my money and I am very satisfied. I definitely recommend Joseph Oliver for all your needs.

From the owner: Making Sense of Investingread more