Wanted to rate 3.5 but wasnt able to. Good Stuff:…read moreDog friendly (sort of) Nice pool and entertainment area Conveniently located off I80 Polite staff HVAC unit was new Free Hot breakfast Not so good stuff: They put pet owners in Rooms that have outside doors in a courtyard of sorts. I prefer interior doors. They say it's for convenience, so you can easily walk you dog. The room was clean but VERY dated HVAC unit was loud They stuffed the bill in the door at 5am, dog barked, woke everyone up They not only charge you a fee for the pet (which is normal) but they put an additional fee on your CC which is refunded after check out Breakfast was not that good. Under cooked hashbrowns, mushy eggs etc. Overall I've stayed at other less expensive locations with much better rooms and less hassle. Over-priced.

WHO PICKED THIS MOTEL?! Horrible layout for rooms. No elevator. Bugs & more bugs. Electrical issue…read more Lamp are plugged in behind the mattress, so when you move the lamp flickers. May also be haunted.

Great Nebraska beers, wine and whiskey. Food was delicious. Staff was knowledgeable and pleasantread more

a fun experience to try different beers and drinks every once in a while but a bit more expensive!read more

I have stayed in hundreds of hotels in my life...I have never been so poorly treated as at the…read moreRamada Inn in Grand Island NE....My family and I have never been so poorly treated by staff of any kind of business in our travels. I am truly at a loss of words. Despite the hotel restaurant losing our order and taking over 2.5 hours to deliver our food to the table with a half full restaurant, one staff member was overheard complaining that our family was being difficult to work with... While we appreciated the meal being comped....nearly all the food order was wrong and the food was incredibly under cooked. As we departed to relax in the lobby, my two elderly aunts in their 70's and uncle in his 60's were told to vacate the couches we sat on to relax after a horrible experience at the restaurant because "the area was closed". We were threatened with a security guard almost immediately saying "Do you want a visit from the police. I can arrange that for you folks". I have never left a negative review in my life; even for poor service I have experienced in the past. But this experience has been beyond words and there is nothing this facility can do to correct this. It is shameful and unacceptable a business can operate this way and I hope this review can make a difference.

Uncomfortable stay. Staff harassed us about the non-registered guests coming to the hotel for…read moredinner with us, and inviting their 2 kids to swim with our registered 4 kids. We were in town specifically to see these friends/family, they are the reason we were at the hotel. There is a policy to prevent large numbers of people/parties(understandable) , but this was not a party and staff was made aware. I was told I was "flagged" and if the unregistered kids swam they would be asked to leave. (Staff made it sound like this hotel has an issue with residents of the town sneaking in to use the pool and others hosting parties, but that's not my problem. That wasn't the case here, and the hotel didn't need to take that out on our group) Eventually grandma came in and told front desk staff that she would leave at night and stay at the home of those we were visiting, so the 2 local kids could be registered guests and swim. The staff agreed, but it shouldn't have gotten to the point of grandma offering leaving. We requested adjoining rooms. Staff said before arrival that would be accommodated, it was not. After I reached out to corporate regarding our stay, manager Rhonda reached out and gave me a half refund and half apology. She sent me a security camera screenshot of a member of our group in the pool, list of policies, told us we misunderstood, said grandparents and families are always welcome, and rambled on. She's unprofessional, lacks integrity and according to corporate, there is noone to hold her accountable. I did meet one hotel staff member that was friendly during the stay. And we found the bar/restaurant staff to be very friendly as well. We enjoyed the service, food and drinks.