What can I say! Dr Robb and their team are the best, I've had all 3 of my dachshunds at this…read moreclinic. Their compassion is endless, I've always gotten a simple and clear cut answer to my questions regarding my dogs needs. I first came to the clinic for my dog Snickers, he had cancer... Dr Robb was recommended to us through the PEI Veterinarian university. Every step of the way I felt confident with the treatment choices to ensure the best quality of life for Snickers. When it came time to let go, they were so loving toward Snickers and my family. Today we still have Ruth and Toby who visit the clinic for their check ups etc. even though Toby can be a little spicy, the area always so good to him :) and Ruthie acts like she's going to a friend's house, she loves it there! Thank you for everything you've done for my little family of dachshunds, we appreciate you all so very much. Chelsea

I have been going to Dart Vet Hospital for years & have nothing but good things to say. The staff…read moreare always very friendly & willing to help. Dr. Ackerely has been Shadow's vet since he was a kitten (he Is 14 now) this visit was in preparation for his dental cleaning...he is 15.4 lbs & Dr Ackerely told me how to cut back on his kibble. Shadow was always trying to run away, but Dr Ackerely was patient with him. I am quite willing to recommend Dartmouth Vet Hospital to any one who needs a great veterinary hospital!!!

I had an unpleasant experience in dealing with a receptionist which she could have handled in a…read moremore professional, respectful, and appropriate manner. As a member of society that has a legitimate mask exemption, I understandsome places may not accept it. Which I've never argued at any establishment, I'll just take my business elsewhere. I've never argued the topic, but there are more professional ways to decline service than asking for personal medical diagnosis when you're just going to decline service anyway. This is especially true when an employee asks me "why" I have an exemption. There's personal, private, confidential. Not an appropriate inquiry from a receptionist. Even though an offer for a phone consultation was offered after the fact, I declined because of the inappropriate questioning of my mask exemption. Medical conditions/diagnosis can be an upsetting and unpleasant topic for some and for showing zero compassion or an understanding of what isn't acceptable to ask, I give one star. I'd give less if I could.

After recently returning as a Snowbird from Florida and in the middle of our quarantine I needed…read morethe help of my vet at PetWorks in Dartmouth Nova Scotia. Early a.m. I phoned and the customer service answered I explained I'm in the middle of quarantine and I cannot leave my home and no one can come in my house and bring my pet in. all I wanted with some eardrops as one of my dogs had a recurring ear infection that happened last year from being in Florida and could I get that. She said leave it with her which I did.By late afternoon no one returned my call so I phoned she said that she would send a message to the vet again as no one has answered and she'll get back to me. She advised me that the vet may not Administer a prescription without seeing her. Again I repeated the same story I told her previously.The next day by 11 AM no one had called so I phoned again she said the vet said that because we haven't seen my dog since last July that I would have to bring her in. For the 3rd time I repeated my story and was now frustrated and said we are not supposed to go out we're not supposed to have anyone in because of the COVID-19 virus surely you have seen or heard how businesses have been going out of their way to help clients that are housebound and can't get out and they don't want them there spreading the virus . Do you really want this out there in The media that I cannot get ear drops for my dog without coming in! I'm flabbergasted. I hung up Shortly after the same girl calls back she says how are you feeling now? Now I feel patronized. She says after speaking with the vet we are going to release the meds this time. But in the future you will have to see a vet. I replied of course I understand that, I would expect that. She asked who would be picking it up and I could pay for it by credit card. I said yes I'll phone you back and let you know and then I'll pay. Later that same day someone calls up and says there's a prescription here ready for you and you will have to pay for it over the phone before someone can pick it up. I said who am I speaking to. No answer, and she continued to say it again and I said yes I understood that I told someone in the beginning that I would do that. At that point she replied look we're trying to help you. Again I said who am I speaking to? no answer. She started to speak again and I said please who am I speaking to finally she said Dr. Trudeau. I said you've been nothing but rude to me and patronize me from the very beginning. At that point I was angry frustrated. I told her I was going to report her to the veterinary colleges at that point she saidThat won't get you anywhere . I hung up I am writing this out of hurt and frustration that at this time of uncertainty and so much change I couldn't get ear drops for my dog . Not pain meds, ear drops I'm disheartened that it's come to this If anyone could let me know of a caring , team oriented veterinarian in the Halifax / Dartmouth area please message me

Wow! Do not go to this clinic. Veterinarian and staff bullied and harassed my spouse about a…read moreprescription that a reputable veterinarian from an out of area clinic issued. But they keep pressuring us for extra exams and consultation, but we had an agreement that if the veterinarian clinic that if we had a prescription from the out of area veterinarian they would honour it. But now they broke this agreement. The veterinarian and owner lied about what happened. They lost the same prescription 3 times last year. Also the veterinarian stated that my dog was never seen there but it was a lie as we have proof that our dog was seen on 16 May 2021. When we mentioned this the veterinarian started screaming at my spouse over the phone and I heard it all as the phone was on the speaker mode. And she change her story to our dog now needs to see her every year. Very unprofessional veterinarian. This veterinarian clinic is about the money not the wellbeing of your pet.

This place is terrific! My dog hurt his foot and I couldn't find a place that would look at it…read more(even the 24 hr places, though they were VERY nice). Russell Lake took him in and worked an xray and exam in between their busy day...and were really pleasant and reasonable cost. Highly recommend, and very grateful.

My dachshund Baby Ruth has had some pain from her hips not developing properly. Every few months…read moreshe would tweaked it and was unable to use the stairs or go on walks, this combined with her love for food made it a challenge to keep the weight off. It was a cycle of injury, weight gain, medication then finally back to normal etc. We love our vet Dr. Robb at Dartmouth Vetrenarian Hospital, unfortunately they were really busy but kindly recommended the Harbour Cities Vet clinc to us :) I wish I could remember the name of the vet who saw Baby Ruth but oh my she was amazing! she recommended a long term solution supplement and the quality of her life has skyrocketed! she's so happy to walk, play and go to daycare again. I'm very thankful to you all for helping Ruth feel comfortable. thank you! Chelsea

It has taken me this long to sit and write an update to my first experience which was awesome...the…read moresecond visit was one that had traumatic and devastating effects on both our cat and family...because of the staff involved... in 02/18 our furry purry passed away....it happens..but it is how it happened that disgusts me about this clinic... It is a sad story of distrust and betrayal and heart break and needless suffering and loneliness and inhumanity...and guilt so if this is too strong for you do not read on.. I dedicate this review to Phillie our furrypury who died cruelly and alone because of this clinic.. AS shard we/he had such a great experience the first time that we considered this his vet... so when he sustained a brain injury from a balcony fall he was taken to his clinic. I explained the damage to his brain and bowel howver was taken back with their 'of course we know best' attitude . They gave him meds that made his bowels worse and his shame grew, I shared this with them... every time I spoke to someone they didnt listen because they know best..I had this cat for 10 years I knew what he was like before the fall and after.... he was already old ( 15 by this time) and blind and failing kidneys due to age and he rapidly declined due to this fall which was an unforseeable accident ...though asked landlord to redo balconie as planks are too wide apart... he never fully recovered... after a deep convo with my son we decided to let him die with dignity instead of the increasing anxiety and pain and shame he was in... the clinic just wanted to do blood work. I was clearly upset that my cat was upset and told them the blood test will not change our minds :we wanted Phillie to die with dignity no more pain and suffering.. and shame he had with his new bowel releases.... they wouldnt budge so had to take my cat home devastated...we made him as comfie as possible... but it was too much for me and I was going away for a while.. My son had to take him but because he was blind we set up the spare room for him so it was small enough to get to know without bumping into anything.. his bowels got worse....Sadly he was with a female who just got her own cat and kept them apart which was sad to hear. She didnt want our sick cat near her cat... I didnt know this until after.. however she ignored him all day long ..so he went from being loved /spoiled daily all day long... to only seeing my son after work every day...I feel he thought he was being punished for being so sick... until one day she said to him he didnt cry all day today... my son found him dead under the bed... It took him a month to tell me....2 years to post this... to say this clinic disgusts me is an understatement. Because they refused to listen to the owners of what was best for our pet he died alone and without attention all day... he died without me Nana Gee by his side as he would have had he been put to sleep properly.. He died without my son who loved him deeply.. day in and out he was left with that cold witch ..... until he just died.. having no Nana Gee or son...he died alone and feeling unloved and blind and in pain and confused and shamed... this was avoidable... to this day 2 years later I cant own a pet and never will again as the guilt is too much... This clinic denied my pet to die with dignity to stop his suffering and were more concerned about 50.00 blood tests that would have not changed our minds... we knew our cat they did not but instead I had to give him to my son as I couldnot handle the pain he was in... the one person he knew all most of his life.. he died alone I will never forgive this clinic so yes for the easy stuff they can do for the humane/human stuff they sicken me.. I cant post what I really think of tem but for life my son and I feel guilt that he didnt die with dignity and died alone because of this clinic making the wrong decision...animals like humans have a right to die with dignity... we can never get that back for him....so this review is for him xo our sweet furry purry Phillie.... my sookie babas xo

Superb Veterinarian and kindness, care of our beloved cats over several years now. Thank you for…read moreyour understanding and listening ear re: euthanasia. Such hard losses but made a little more tolerable and eased some pain,going the extra mile and caring what cat Moms and Dads need at such difficult times. Thank you to your team. We don't think we'd find a better Vets if we looked for years. Made to feel more than just another client . If more businesses worked this way people would be happier and not mind paying for care/quality etc.

Money focused not pet focused. No care or concern from the vet - very cold. Less than 5…read moreminutes...5 minutes in and bill was $1000 just to tell me what might be wrong

In my experience, pet owners are extremely particular about veterinary care. They are our babies,…read moreafter all! I was recommended to Acres Animal Hospital firstly for economy. The person recommending me said they never felt like Acres were up for a money-grab. (this is a common complaint in veterinary care and why I was looking for a new vet to begin with.) I feel thankful that I have found them. The reception is very welcoming, and Dr. Yazer is gentle and kind, and never makes us feel rushed. He takes the time to chat about all aspects of pet care. He took the time to get to know my shy and sometimes-nervous-with-new-people dog, so that now she is completely comfortable and he can perform any procedure. If he tells me we need something, we trust him. Great to have him on our side!

From the owner: Offering integrative veterinary medicine in a full service small animal hospital with surgical…read moresuite, dentistry, radiography (x-ray), laboratory, and pharmacy. Animal chiropractic, acupuncture, and traditional Chinese veterinary medicine are offered by owner Dr. Laura V. Lee, a veterinarian certified by the International Veterinary Acupuncture Society (IVAS) and the American Veterinary Chiropractic Association (AVCA). Dr. Lee is also a member of the American Canine Sports Medicine Association (ACSMA), the Canadian Academy of Veterinary Dermatology, and the Veterinary Botanical Medicine Association. She has over 35 years experience in the veterinary profession, with strong interests in soft tissue surgery, non-surgical othopedics, internal medicine, sports medicine and alternative therapies.

We started bringing out Cat here out of convenience (we moved into a place very close by) and stay…read morebecause of the people who work there and the care they provide. We live elsewhere now and still travel to VetWise because of the expert care and friendly faces that we get at every visit. Can't say enough good about this place!

This animal hospital is now known as "Vetwise" since they re-located to 152 Ochterloney Street,…read moreright near Sullivan's Pond. Situated in a beautifully restored century home, it's the go-to place for the special kitty kibble that is a must-have for my Maine Coons. They aren't my regular vets, but my peeps with pets who are clients there have been very satisfied. The staff is always warm and pleasant, there are two fantastic felines to interact with while you wait, and they often have ridiculously adorable kittens available for adoption (or you can be like me and just watch them frolic). Nice folks, quality products/service and serious potential for major cuteness - that's why I'm a fan!

My dog has been treated wonderfully here, and I have as well. Kind and caring. Yes, they ask about…read moreextra tests, etc. But they also tell you when they think they are unnecessary. After care updates, and follow-ups (all free of charge) are a given, and always discussed in detail. I could not be happier!

From the owner: All veterinary services, exotic pet care in addition to our Dog & Cat friends are always welcomed!read more

I brought my cat to Burnside Vet a little over a month ago and ended up paying $431 for the visit…read more About a week later, they texted me saying I could pick up medication -- which was news to me because no one had even mentioned there was any medication. By that point, my cat was already doing much better, so I declined it. Fast forward to this week (October 22nd). I called about getting something for my cat's chin acne. The person who answered said someone would call me back before the end of the day. No one did. October 23rd, I called again. I was told my call wasn't returned because the doctor was in surgery. Fine -- I accepted that. I was told I'd hear back in a few hours. Still nothing. October 24th, I called yet again. Same story -- "someone will call you back as soon as possible." When I asked when, the person said, "I don't know. There's a note in your file. You'll just have to wait." At this point, I'm beyond frustrated. Three days, three phone calls, and the same goddamn runaround. This is absolutely ridiculous. I'm so pissed off that I ever went to them. Completely unprofessional and a total waste of my time. I will never fucking go back.

Everyone in this practice and office are wonderful and caring. They really know their stuff! My…read moreFurrball has complicated medical problems, and they've done everything they can think of and then some to get a handle on what's going on with him. Everyone there also knows my Furrball -- literally! Also, I'm disabled and have trouble getting around, so when I need a med refill, Heather will go out of her way to bring it to me at home when she gets off work! When I had to make the hard decision to have Ashes euthanized because of a brain tumour, I think they were almost as upset about it as I was. I know Dr. Jessica was. I think she was going to cry when she was injecting him to help him cross the Rainbow Bridge. I originally went there because they were close to where I live. Now I wouldn't go anywhere else! They're the best!