Superb Veterinarian and kindness, care of our beloved cats over several years now. Thank you for your understanding and listening ear re: euthanasia. Such hard losses but made a little more tolerable and eased some pain,going the extra mile and caring what cat Moms and Dads need at such difficult times. Thank you to your team. We don't think we'd find a better Vets if we looked for years. Made to feel more than just another client . If more businesses worked this way people would be happier and not mind paying for care/quality etc. read more

Money focused not pet focused. No care or concern from the vet - very cold. Less than 5 minutes...5 minutes in and bill was $1000 just to tell me what might be wrong read more

do not come here unless absolutely necessary. they will do whatever they can to rake your bill up as much as possible (even if care is not needed) this organization pushes unnecessary treatment/medication/food onto unsuspecting pet owners. it's a test of how much you love your pet (aka how much you'll pay for nothing) read more

I agree with one of the other posts on here, that this clinic used to be amazing but has gone down hill. I recently had my sick cat in on a weekend. The staff is young, and the vet really didn't have a clue why he had a fever, but offered to give him fluids and keep him overnight to the tune of $1,700 without even knowing what they were treating him for. They did do two tests and no one called me back. I had to call three times to get a vet on the phone to get the test results which left me no further ahead. I would spend the extra and go to Metro Animal Emergency. I really hope the owner reads these posts and works to correct these issues. read more

They are absolutely beautiful when you walk in and the care was great. We had 2 frenchies visit since they were puppies. From last week on, we can't book unless we call the day of to make an appointment. So hard to plan around that. We called twice and we're finally given an answer that this policy was put in place just a week ago. Super disappointed. Really great doctors and staff. We're looking elsewhere. read more

I had to let my best girl go last night at 16 years young. Packed her up along with my 11 month old and drove 30 minutes for a short-notice 10pm appointment, and all of us received the best care and consideration. I was struggling with guilt at letting it go to the point of emergency, guilt of seeing my girl suffer, and fear that we would be met with judgement to compound that element of grief as I'd experienced in the past. But there was nothing but love. From one person helping to push the stroller while I carried my girl in, to another trying to rock the babe to contentment while I said my goodbyes. Informative, gentle, compassionate and so helpful. I can't express how grateful I am that we arrived to such good hands. Thank you so much. read more

I would give zero if I could. They charge through the nose for services to be done poorly. The vets were unhelpful and pressured me into spending more money on a surgery that my cat did not need. They had us waiting for an hour after my cats blood was taken just to hear that they had no idea how to assess her results. They wanted to send it to an outside lab but it would be an extra $100. I took her to Lady Hammond for a second opinion where they gave her the care and attention she deserved, and completely negated the things 4 paws had told me. My cat did not need dental work, and 4 paws was willing to have me and my partner spend $3000 on dental surgery that would have taken months of recovery, medication, and trauma. Not to mention, they are scamming people out of money. Lady Hammond said even if they needed to do any dental work that it would be around $900- far from the $3000 4 paws was going to charge us. The blood work that was going to cost an extra $100 to be sent to a lab by 4 paws is free and automatically done at Lady Hammond because it is required by their standards. All in all, 4 Paws is a scam, the staff are under qualified, and they pressure people into spending crazy amounts of money on unnecessary procedures. I would not recommend this facility. read more

Totally unhelpful in trying to secure cat food that I've been purchasing there for 3 years.

If I could give 0 stars I would. My dog has various health problems and we are at the vet a lot. Every single time I go here they mess something significant up. It just causes so much unnecessary stress. Honestly, just go to another vet. The Vet Hospital on Quinpool road is quite good, very transparent and easy to work with, unlike this disaster of a clinic. Your money is important and so is your dog, there are much better options! read more

My husband and I came to 4 Paws late on a Sunday night for a sad reason. One of our pet rats, sweet little Honey Bear, had come to the end of her time with us due to a pituitary tumour and had to be pts. Honey Bear was sick and very weak, but also extremely shy and scared of anyone not family. The person at the front desk was very kind and let us pay in advance. She then gave us privacy in a room immediately. The next vet tech to come in explained how it would go, then took gently scooped up Bear to go sedate her. The tech was even cooing to her as she left the room to calm her, so Bear didn't even struggle. In about 5 minutes she brought Bear back, all wrapped up cozy in a baby blanket. It was the cutest thing ever. She explained that it would take about 5 minutes for Bear to be fully sedated, during which time we could cuddle her and say goodbye, which we did. Then the tech came in and asked if we were ready, and we let Honey Bear go. We were not present during the procedure because it's too traumatic for small animals, and anyway Bear was already asleep. The whole procedure was so peaceful that it made us feel much better. They did not for a second insinuate (as so many people do) that rats are meaningless disposable animals. Honey Bear meant something to us, so the staff treated her accordingly. They were so kind and gentle every step of the way. A few weeks later we received a card in the mail - a sympathy card, signed by all the staff!!! On top of that, they made paw prints of Honey Bear's little feet and sent them to us. We were overwhelmed. 4 Paws is not our regular vet because of distance, but we would not hesitate to recommend them no matter what you and your pet needs. read more

We had run out of cat food. Completely our fault. My cat "Josie" is on Royal Canin Urinary due to urinary issues in the past. We stopped in at 1:00 am this morning after work. Their debit/credit system was down. We were prepared to pay with cash. The gentleman working there took down our info (we are in their system) and allowed us to leave with her food. We will be stopping in today to pay them. I appreciate this kind gesture, as it shows how they truly care about the welfare of the animal. Josie was so happy to see her bag of food when we got home! Thank you so much Four Paws! read more

This is my regular vet. Every time I call I find them unhelpful and not overly friendly. They always ask me to check with my regular vet first even though they are my regular vet. I had an appointment booked late in the afternoon and I called that morning to see if they get a cancellation if I could move my appointment up. They told me that wasn't possible as they keep cancellations open for emergencies. I understand this is an emergency vet and therefore understand that policy but I already had an appointment that day so moving it earlier in the day still leaves my late afternoon appointment open for an emergency. It's frustrating when you call your regular vet and they aren't willing to help, where is the loyalty to your regular clients/patients?! It may be time to find a new vet. read more

We had a (non life threatening) emergency last evening with our Lab, we went to Metro Animal Emergency first after he was assessed they weren't able to stitch him up as they were swamped with on the table critical patients; they recommended 4 Paws... we called and they took us right in. The staff was amazing, they were professional yet relaxed and laid back they made us feel very welcomed In our situation. They explained what procedures were necessary and after we discussed cost we're able to fix him up. They kept the cost low Which made our situation less stressful. The care provided was amazing!! The after-care procedures were explained and they offered for us to contact them, send emails or pictures if we had any concerns.. Thankyou so much to these amazing people for fixing our boy! Ace also says thank-you for taking such good care of him and sends puppy kisses! We Highly recommend this hospital. read more

I love this vet. My poor baby fell off our deck and broke his paw a while back. We transferred from a different vet in Spryfield because they were so terrible. We wouldn't have made it through it without these wonderful people at 4Paws. They got us in quickly every time it was an emergency (ripping his cast off). They were so kind. One night the vet sat with me while I just cried because I was so overwhelmed and she made me feel so much better. You could tell they genuinely cared about my kitty getting better and not just about making money. The techs are amazing too. They offered to loan us a kennel and one of the techs even offered to drive it to my house because I didnt fit in my car! I literally have nothing but wonderful things to say about these guys. I would recommend them to everyone! read more

Horrible place, all they care about money. They want you to spend as much money on tests that are useless, as opposed to telling you what the right test is, that will tell you what is wrong with pet! They care nothing about saving your pet!! The worse part, is that they lie right to your face! They charged me more money than other other vet (double the costs, it not more), including the 24 hour vet in Dartmouth. read more

The care and attention my dog received here was incredible. My dog has Addison's disease. It can be life threatening. They took my dog in right away for the needed tests and treatment. read more

This place is the best, always helpful and accommodating. I had to put my senior cat down and they were amazing at helping me get through that very difficult experience. I'm now taking my two new kittens here. read more

The first time we brought my cat here was for emergency surgery on a weekend, and they were really great. I was a student and they kept the cost down but took great care of my beloved little cat. Last year when we took my cat in for a check up, the service was ok but not great (hence 4 rather than 5 stars). I'd previously asked a friend in veterinary school what things I should make sure the vet checked, and I honestly had to ask for a few of them (like looking inside her ears). They updated her vaccines, but in the end I felt like the vet wasn't super interested in doing a routine check up and would have missed some stuff if I hadn't specially requested it. However, they deserve a good review because I am still so grateful they saved my cat's life and kept the cost totally reasonable when she needed surgery on a weekend. read more

Just took my other cat there and she was well taken care of! highly recommend this vet!

While at one time this was undoubtedly the best vet hospital in Halifax, it has gone downhill in recent years. The staff are all young, while they may be well trained in reading test results. this appears to be their only tool for diagnosis. After one has paid for tests which they recommend, they are then quick to explain that test results are often inconclusive and that more expensive tests could be more beneficial ( but also not necessarily conclusive). The staff don't listen to owners, and they appear to lack experience, sensitivity and understanding which leads them to appearing judgemental of both pets and owners. It is clear pet care is their business not their vocation. I was recently given a quote of $290 to shave a few knots off my long haired cat. read more

I had my cat in previously due to an ear problem, and I was pleased with the service. Unfortunately today, I was interested in having one of the vets come into my home for a check up of my 2 cats - one being very large. I was dismayed by the fact that the charge was not reasonable and in my opinion rather outrageous. I had been led to believe previously that there was a discounted rate for the second cat. However the charges include a house call $105. + van change $20.+ charges per kilometres for distance) for first cat PLUS an additional $105. for the second cat. I am glad I asked for specifics having been led to believe that there was a discounted rate for the second cat. I believe this is a rip off and for that reason I will not be going back to this Vet clinic. read more

Our sweet kitty got very sick on a Sunday and our regular vet was closed, we found 4 paws and were able to get in right away, they were very supportive at what was a very scary time for us. They let us know exactly what to expect, didn't push us to get unnecessary expensive testing done when other vets would have pushed us very hard to do so, recognizing that in our cats case it was best to try medication first rather than put her through the pain and stress of a biopsy if it wasn't needed (also saving us the money). They went over all of the options with us, gave us a very detailed quote to make sure we were ok with everything and knew what all of the expenses were for, and answered any questions about the procedures before proceeding (usually I just get a basic summary of what has to happen and then the bill after at other vets). We had to leave our cat for almost two days but they encouraged us to call as much as we wanted to check in, and were more than willing to answer any and all of our questions. They are quite busy, but if we had a question a vet tech couldn't answer it was never long before we got a call back from one of the vets who would go over everything with us. It was one of the best experiences I've ever had with a vet clinic and our very timid cat seemed completely at ease with their staff which is amazing to us, and we could tell she wasn't just cared for physically but emotionally as well. I would highly recommend 4 paws and I now consider them our primary vet. The other great thing about 4 paws is they do house calls and have a 24/7 Veterinary Hospital, that books appointments at any time including evenings and weekends, and they provide the animals with round the clock care. Usually if your pet is really sick you have to shuffle it back and forth from your regular vet to the emergency clinic at night and on the weekends, and pay both your vet and the emergency clinic. read more

4 Paws was a lifesaver when I could not locate our dog's Heartguard Plus meds while we are in Halifax on a three-month vacation (in order to get away from Trump news and the 95 degree heat in Charleston, SC). Even though I presented the receipt showing that our dog had the blood test and received a prescription from our regular vet, every other local vet would not help us out. 4 Paws sold us a three-month supply of the exact meds that we lost. read more

I love the fact that I have access anytime of day for my pet emergencies, the staff are very friendly and the service is great. They have a lovely home style waiting area and you can relax and enjoy a coffee around the table while your pet get bloodwork done! read more

I took my kitty to 4 Paws after she needed emergency attention and they got her in right away. They had to keep her for four days and all the vets and staff treated her like she was one of their own family pets. I felt so comfortable with having her in their care. The vets called me with informative updates frequently and I was also able to go visit her and spend some alone time in their visitation room which eased my kitty's stress. She's home now and they are attentive on calling me and checking up on her. You can tell they care. I was very impressed and would highly recommend this veterinary office. read more

Just took my cat there after midnight tonight for an emergency visit and was so impressed. My cat was very stressed and not feeling well, but Dr. Chelsea De Carufel got down on the floor with her and calmed her down (something that no other vet has done so easily). I was also very happy to find that they do not charge extra for late night visits, even when we've never been there before! We'll definitely be switching our regular services here and strongly recommend it to all pet owners. read more

I contacted 4 Paws to inquire if they do pet grooming and about having my Ragdoll cat shaved and groomed. They replied that they do grooming and would do my cat, but he would have to be sedated - which I objected to. He has been shaved and groomed 3 times in the past and all the groomers commented that he was no problem to deal with and a pleasure to do. After approx. an hour they came out and said that they were going to stop - he was becoming 'agitated' and did not want to 'traumatize' him (something that was so out of character for this cat). So we set a date to go back and get it finished. When I got him home - he was an absolute MESS. Upon contacting them I discovered that they used hand sheers - not electric and was told (quote): "We are just not professional groomers so we don't have all the equipment that professional groomers would have at their disposal." No wonder he was 'agitated.' No animal should ever have to be sedated for a simple grooming - and if they had been up front and said that they are NOT professional groomers in the first place, I would have never have subject my cat to such traumatization. They viewed this as a quick and easy money grab and I would be extremely leery about using any of their services or taking any of their advise. read more