WARNING!! Do not do business with this...and I use this term loosely..."company". I purchased…read moremerchandise over the web, and when I returned it by mail I was initially given confirmation of its receipt and processing, only to later be told they never got it. Now they won't return my phone calls or emails and I'm out the product, the cost and shipping!!! WORST CUSTOMER SERVICE EVER!

If there was a lower rating, Inwould select that…read more Order a 40v Strikemaster ice auger with a free spare battery per their Boxing Day sale and got an email today stating my order has been cancelled because of stock. No where in the flyer does it state limited quantities or while supplies last but they won't honour the deal. Wasted 2 hrs calling the store directly but no one can give a straight answer. Do yourself a favour if you are shopping in Winnipeg and go to the Fishin Hole instead. Wayne Haner

I love this place!…read more I find staff is friendly and knowledgeable in their departments and they will make sure that you are fully helped before assisting someone else. I frequent the gun/hunting and fishing sections when I go and it's always been an excellent experience. Hours there have changed for the better or back to the original hours (depending how you want to view it) so they open at 9am again. Always a good thing to visit the bargain cave when your here, there are some good gems in there from time to time.

Bait and Switch - Won't Honor Pricing Attempted to purchase…read morehockey pants for my son. Sale person helped select a pair that fit. Asked associate how much they were and was quoted a price after the associate scanned price on shelf. Went to pay and the pants were $50 more. Was told that people move products all of the time and they don't have to honor the price. Associate confirmed that they quoted the price but they scanned the wrong price. They said that product shouldn't have been there even though no other model pants were in that area. They said that there was a miscommunication because sales person thought I told them which model pants they were (which is wrong). Manager offered to provide a lower model pant at the price quoted by the associate. Great business practice- help customers pick out a product, quote them a price and then refuse to honor it by saying product was in the wrong location. The good old Bait and Switch at its finest. I wouldn't do business there again. Plenty of local places to get your hockey gear that don't have sketchy business practices.

Satisfaction not guaranteed. They don't want to accept a return (rollerblades) because it has been…read moretried on. How am I supposed to know if it fits good, feel good without skating on it?

Very beautiful store, organized and clean. Went to purchase a few minor items for work and was…read moreasked 3 times if I needed help. Politely said no. When it came time to pay for my items (3), trouble arose. Cashier could not get my items to scan, he asked for assistance, help came and went. Again asked for assistance, came and went. My biggest frustration was that 3 of the 4 workers were visiting and talking when this cashier clearly needed assistance and help. 2 of the workers had a ton of time to follow me around the store, why couldn't they stay close when it was time to pay. Very sad experience. Unfortunately I will not be returning

This company falsely advertises boots they don't have online (while advertising to be the premier…read moretactical gear supplier in Canada), they will even allow you to "buy" them and send you a confirmation but then claim they don't have them anymore and offer you a boot of less value without giving you back the difference. When I called to inquire how they could advertise and sell online a boot then claim not to have it, they responded by saying the website was not up to date (odd claim for a company that markets themselves as the "Premier" tactical supplier in Canada). Further to that, a "Supervisor" said that no money had been withdrawn from my account as part of the sale due to the order being on hold (which didn't make much sense to me and the gentlemen gave me the impression he just wanted to get off an uncomfortable call for him). You can imagine my surprise after checking my online banking and it turning out that the "supervisor" was in fact incorrect. They advertise "exceptional service" which is hilarious as there is nothing professional about their conduct or service. This company should have done the right thing and sourced the boots they sold me from somewhere else even it at cost to them. This is what happens when companies advertise falsely and lie to draw customers into their sales pipeline. Disgustingly predatory sales practices from a company that purports to asset and equip Law Enforcement and Armed Forces.

These guys are fantastic. The have a great selection, but more than that they are staffed with…read moreknowledgeable and responsive staff that a a pleasure to deal. If you're looking for a place to buy canadian, and find quality gear, I can't recommend these guys highly enough.

Was in here recently looking at camping stoves for this season, and the selection and price was…read morepretty good. They were very helpful on the different types, but recommended coming back a little closer to the season as there would be a better selection so I am likely going back to pick one up, As for the rest of the store lots of neat stuff for different outdoors event, sorry do not know the prices of some of these so can not comment on the overall price.

Outfitted me when the airline lost my bag. Everything I needed before heading up to the Tundraread more

Great place to find clothes, packs, travel gear, accessories for camping, general travel, sports…read moreetc. The staff are really friendly and helpful especially the staff in the packs section. They help you figure out the best pack for your body size, usage, etc...and they fit you too. I found that their travel accessories are definitely cheaper than other travel shops around the city. Also, a decent bike accessory section. They generally carry their own MEC clothing line so you won't likely find the more recognizable outdoor brand names here. Since it's a co-op, you just need to sign up as a member for $5 (lifetime membership) but like most places you can just use your phone number instead of carrying their card around. The one thing that sucks about this place is the lack of parking! It's located on Portage and Donald so it's only limited to street (meter) parking. And there's no street parking allowed in that area between 3:30 pm and 5:30 pm weekdays. I saw a banner that allows free 1 hour parking if you buy more than $10 worth of stuff at an Impark lot somewhere on Smith. Not sure which lot that is but obviously I didn't spot that sign until after I circled this place for 10 mins!