Excellent initial experience as a beginning guitar player I went looking for my first guitar to…read morepurchase and was greeted by friendly, informative, and respectful personnel. Their approach was to give me all the information I needed to make the purchase, but no pressure was applied for me to make a purchase at this time I was encouraged to take my time, look at other options, and return should I need any more advice. Again, an excellent experience overall. I'm sure that when I'm ready to make a purchase it will be at BCR music and sound.

Bought a Tagima 500 electric guitar from BCR; granted this an inexpensive instrument but there…read moreshould be some acceptable standards for these guitars. After a few month took the guitar back to BCR to see what could be done to address the issue of screws extending approximately 1/8 ins on the saddle. Was told appeared a setup, filling down and other work needed to be done. Was told, by the sales person, that this work was not covered by the manufacturer although it appeared that this was definitely a manufacturer defect or just SLOPPY work. I can understand wanting to generate income and BCR does do excellent repair work but to summarily disregard without reaching out to the manufacturer was disconcerting. BTW the manufacturer suggest taking the instrument to one of their dealers: Product Warranty As an expression of confidence in the excellence of the design, materials and workmanship involved in all the various aspects of bringing Tagima USA Guitar Products to you, Tagima USA Corporation of America (hereinafter referred to as "Tagima USA") provides the following warranty. Please read the entire text in order that you may become familiar with its terms. If you should have any questions, please contact the retailer that sold you the Tagima USA Guitar. I will Reiterrate, BCR does great repair work but I will NEVER purchase another item or do any other business with BCR music.

Kids Love Guitar has been a great experience for my son. He enjoys knowing that he is learning…read moresomething that he can take with him for many years to come. It really helps him with his concentration and musical reading skills also. The teachers are SO PATIENT that he doesn't feel bad if he is new to something he's not comfortable learning.

From the owner: The Kids Love Guitar instructors are dedicated to providing fun and effective guitar lessons to…read morechildren from ages 4 to 12. Every child will receive personalized guitar lessons based on the child;s interested and skills.

This is my go-to music store in the central PA area. I teach voice lessons (and the occasional…read morepiano lesson). I just wish they had a larger space so that they could stock and display a much larger selection of music. I'm used to big city music stores that have tons of music. In comparison, Wray's has only pounds. They have a decent selection of pianos, although the lines they rep are rather limited. I really like their used piano selection (which of course changes frequently) because they are priced fairly for the quality of the instrument you are purchasing. Johnathan Shuey, is your go-to man for anything you need to know about pianos, equipment, and accessories. He's a true musician, not just a sales guy. He knows his stuff and is always spot on with his input. I have had several students walk away very happy with their experience. Parking is closest on the street, but they have a private lot up the street (that's a huge pain to get in and out of when it's busy). Although they have a limited music selection, they do have a pretty standard collection of piano lesson books as well as a mix and match selection of other items. The good thing is that if you want something they can usually get it for you pretty quickly. They even offer print on demand capabilities for many things available on sheet music. Overall, I give it two thumbs up. I still have to travel to big cities to buy things like opera scores and more obscure items.

I was in the neighborhood and decided to check out Wray's for any sheet music I might want. On the…read morestorefront in big letters: UNDER NEW MANAGEMENT. I tried to enter the piano side, but they now have that entrance blocked off and you must enter from the guitar side, which looked fully stocked. Walking into the piano side, however, was a huge disappointment. Gone were the scads of pianos I was used to seeing, the entire electronic keyboard department was gone and the floor space was just beefed up by placing the racks of sheet music further apart. As for the pianos that remained on the floor, I only saw a few new instruments, all some brand I've never heard of, all ridiculously overpriced, but the ones I tried played well. All the used instruments took a $300 jump in price, although there was a very nice Schafer & Sons upright that I would love to have. Service was non-existent, not that I needed any, but it would have been nice to see my buddy, Jonathan, the keyboard guru. I was left to play anything I wanted on any instrument I wanted, but you'd expect someone to ask if they could help me find anything at some point, I was in there for a half-hour or so! Crappy new instruments, overpriced used instruments, sh***y selection of printed music, no electronic instruments, and worst of all, no Jonathan! I'm afraid I'm going to have to endorse Menchey's :-(

Very helpful. Offered options. Seemed reasonable. Friendly and knowledgeable. Location is a bit far…read morefrom population centers

I was having trouble with the low register on a tuba that I had recently purchased from another…read moreparty. Based on recommendation from a friend, I took it to the Horn Hospital for a cleaning and checkout. They did an excellent job on cleaning and more importantly, they identified and fixed a vertical valve alignment issue which was causing the low register issue. The horn now plays amazingly well. I trust and highly recommend these guys to give a fair evaluation and perform quality work.

Good repair department. Decent selections of guitar gear. Looking forward to their move back to…read moredowntown Lancaster, because getting through Lititz to the Rock Lititz campus is often a hassle.

Paid to have a guitar repaired there. Was told it was fixed and the issue was not actually…read moreaddressed at all. The issue was that one of the pickups was quiet in the middle position. I was told when I went to pick it up that they couldn't find anything wrong other than a small piece of metal that they removed must have been cutting the sound out (did not test the guitar in the store just took their word). Come to find out, when I got it home, that the issue is the switch and that both pickups don't come on until the switch is midway between the middle and bridge position...you would think that when paying for a repair this is something they would figure out easily. Complete waste of money. I also asked them to take a look at a fret-buzz and they fully forgot so that was also somewhat annoying (I paid for a setup and repair). Guitar was exactly the same when I got it back down to the same exact fret-buzz. I was so dissatisfied that I refused to even drive back there to get a refund. Ultimately, untrustworthy. I believe whoever did the "repair" was deceitful to me. Now in all fairness, this was a few years back and the same people may not be working there anymore...I just thought of it again when I had to repair the exact same issues myself.

Very relatable,dependable and friendly. They are excellent in there profession. There…read moreunderstanding of the piano is excellent. They tuned our personal piano plus our churches piano.

Professional, kind and explained every step of the process including the price! The piano sounds…read moregreat and my husband has been filling the house with joy since having it tuned!!! Worth every penny! Thank you!

The people came in and answered our questions as well as did their good well. Nothing extra or…read moreworse. It is exactly what you'd expect which is what everyone wants. They have good prices, and the people are nice, attentive, and they look like they WANT and LIKE doing your job. The service Requested was for the piano to be tuned, and it was.

From the owner: I am a Piano Tuner based in Harrisburg. I will service the Harrisburg, York, Lancaster, and…read moreCarlisle markets. I tune pianos and can make basic repairs.